Chessington World of Adventures

Visited the park mon 30th.

We always come this time year from wales when school term in England has restarted.

Family of 7.

Have to say worst experience in 20 years of coming.

Too busy ram packed.

Queues were 2 hours plus for nig rides.

Some not working or went down during day I.E dragons fury.

In all 5 rides in a whole day due to queues on the big ones that were open.

Paid good money to visit for an unrewarding and normally great time.

Totally gutted TBH.

If you have kids younger than 3 years old then it is worth visiting. Extremely over subscribed even on weekdays. Most rides are for toddlers, so 2 hour queues for everything. Complete waste of money and time. Fastrack pass is a must which is rip-off.

Mandrels Madness is mostly unavailable via online virtual queue. Even Paultons park have better exciting rides than here. Could manage 4 rides in full day on working Friday. Huge disappointment. Never again.

500ml water bottle costs £2.50 and food extremely expensive. Not a family park definitely.

Had a wonderful time all good apart from the zoo area

looks old and depressed you could tell the animals were not happy the days of beautiful animals being kept in small enclosure are long gone give them freedom and happiness

Don't bother it's rubbish! We have been today and absolutely disgusted! Such a total waste of time and money and VERY upset and disappointed children! We even paid extra for fast pass tickets but still had to wait nearly 2 hours per ride!!! Will never return to this dump!

I loved it all all was fun the only problem was the queues but I know there working there hardest to fix it everything was amazing

We visited on 10/8/18. The weather was rainy but it was still busy. The ride queues were in some cases 90mins. It forces people to pay more cash for fast passes.

I tried to buy a fast pass for Rattle snake as my daughter wouldn't go on any fast rides but agreed to try this one, it was excluded from the option to buy 2 fast pass tickets for single on this particular one, the reason is a mystery.

On the plus side the zoo was great and the staff were really upbeat and helpful.

We opted for the fried chicken outlet which when we purchased our meals and sat down was so utterly filthy it should be closed down by environmental health. One of the staff was slowly sweeping up but tables were disgusting. He pointed out the spiders and webs above us and said there is a spider nest outside; we were dumbfounded at a staff member pointing this out it was gross.

I visit this site for the first time. And really this site is attracted to everyone.

We visited this well and there were lots of rides not open, and more rides throughout the day that were closed for lengthy periods. It appears they were short staffed. When we complained we were offered a fast track family pass as long as we paid for entry again. When there are only 5 or 6 rides for older children and 4 are not working it isn't really good enough. We won't be returning.

Over prices and waiting tie more than 70 mints, we paid £150 only our family we came three families and we had few rides only, we left the park and we forgot our bag we asked the girl to let us in because we just left 3mints ago she refused to let us in because we didn't have a stamp,we explained to her that we was not planning to come back we only need to go and find the bag, she refused to let us in, and the worst thing she was lying to us because when I asked he to speak to her manager she was pretending she is calling her manager while she called us the security?!!! What a bitch?!!! One of the security guys was swearing and shouting at me if I don't leave I will hear lots of p sh ?!!!!! They not professional? And they don't do their job properly, they look like they hired them from the street I swear, how we pay all this money and receiving a very very bad service like this? Please don't waste ur time and money and I m telling everyone ITS NOT SAFE TO BE IN CHESSINGTON, because we rely on the security to keep us safe while the security are some peace of rabish they hire them from the street.

3/9/2016 waiting times for rides was just unacceptable,we waited such a long time up to 1.5 hours on some rides,only managing to enjoy 3 of the rides.no staff at the entrance to rides so that they can tell you if the children are tall enough, so after queing for ages to be told you cant get on is not on.the toilets are just vile!they are not cleaned on a regular basis as i used the same one twice and it was in the same condition, i will never return there again, the merlin group should be ashamed of themselves for the amount of money they charge and the experience people actually get on the day.example you charge £4to have one go at winning a rubbish nemo toy !!!

staff need to be more polite as their attitude is as if most of them cant be bothered, ill be letting family and friends know about my experience and hopefully more people will realise what an absolute rip off this place is.