Waterfront Cafe, Benson Waterfront

We were a party of 28 for lunch today at Benson Waterfront cafe and nothing was a bother , they were all on the ball including staff and management. Plus the cafe was full.

We have eaten there on many occasions and it never fails to please.

All the meals were tasteful and presentation was 100/-

But so sorry we were so noisy .

Thank you once again the person I dealt with and staff for you fabulous venue.

The kiwis in Oxfordshire.

Waterside Cafe, Benson. Oxon.

I would NOT recommend this place to anyone seeking employment there. The Owner/Manager is offhand, rude and most unhelpful. The application process, (by their own admission) is complicated and often does not work. Applications have not been acknowledged, and subsequent queries are snubbed. The whole management seems chaotic and employees are not valued. The frequent advertisements for jobs of all descriptions, suggests a high turnover of staff, which could be interpreted as extremely unsatisfactory work conditions. Be warned!

WATERFRONT CAFE BENSON

We eat at the cafe regularly. It can get amazingly busy - the location is special but the staff cope very well. Breakfasts are exceptional and the sausages (browned as proper sausages cook!!) are very good quality. The menu is not gourmet dining nor has it any pretensions to be - and it caters for everyone - dog walkers, bikers, tourists, locals, postmen, ladies who lunch, my 85 year old mother, couples who come in every week for the bread & butter pudding etc.etc.

Because it gets so busy service can be a bit slow - but you could say that of anywhere. And if the owner objects to people who can't control their screaming kids GREAT !!!

Pleased to read last comments on noisy children not being tolerated - we enjoy going there, adore the dogs who go for a treat (and behave immacualtely) and like the fact we can sit outside and admire the view, and generally not be irritated by screaming childern. Glad that the staff are encouraging peaceful behaviour from its clients - will continue to go! Food always good and arrives promptly, the manager makes sure the cars are parked sensibly, and we have always had a good time. Like the fact you can buy a sunday paper there to go with your coffee and breakfast.

I have just returned from a visit to the Waterfront cafe in Benson with friends and our respective children aged 2 - 7. Our children were excited about being in a cafe, after a wet and windy visit to Harcourt Arboretum. Although I acknowledge that some of them were becoming noisy after they had finished their hot chocolate and cakes, I was completely unprepared for the Manager's comments directly to them which he intentionally made in full earshot of the other customers. He was extremely rude to our children, as well as to me after I quietly and politely queried his comments. I didn't expect to be told to "take your children to McDonald's instead". I explained that if he had had concerns he could have come across and asked us to ask our children to quieten down. We had been considering going there for a Christmas lunch but he has lost our custom and won't be recommended.

Pleasent atmosphere, good veiws, good staff, I have a food allergy "Gluten" it is so nice to find G.F. pasta on the main menu also G.F. cakes on the counter

Poor customer service every time we have been.

Has a very nice location but seems to think this requires no effort and people will return anyway.

Food is average at best.

What a mess!

Ordered Eton Mess last Sunday in June - contained undefrosted frozen strawberries. Owner manager has been to the Fawlty Towers School of Charm and behaved bizarrely when I queried the need for frozen products in high season.

Do go there if you relish outrageous attempts at public humiliation by a guy with serious anger management issues.

I FEEL I HAVE TO MAKE A COMMENT ON SOME OF THE REVIEWS POSTED, BURNT SAUSAGES - THIS PERSON MUST NEVER OF HAD A BUTCHERS SAUSAGE WITH REAL SKINS(THEY GO DARK WHEN COOKED NOT LIKE PROCESSED SAUSAGES. THEY HAVE 1000S OF CUSTOMERS EVERY WEEK AND THE STAFF AND MANGER WORK HARD TO PLEASE MOST AND PROVIDE A LOCATION THAT IS SECOND TO NONE!!!! AT A PRICE!!!!!! EVERY ONE CAN AFFORD.

HOW MUCH DO WE NORMALLY PAY FOR A LOCATION WITH VIEWS LIKE THAT ON THE SIDE OF THE THAMES!!

I WOULD THINK SOME PROBLEMS DO HAPPEN AND KNOW THE MANAGER WILL DEAL WITH REAL PROBLEMS BUT WILL NOT BE TAKEN FOR A FOOL.THE WATERFRONT IS ONE OF THE BEST PLACES TO GO IN AREA

I was upset by the owner's attitude when I complained about the quality

of the food served. Two sausages were burnt and when I complained, he asked "Well what's wrong with it?" I replied, "Would you eat burnt food?" I left my plate at the counter. He later appeared, gave me the plate and said, "I did you another one" and had left the burnt sausages on the plate!! No apologies. His attitude stank. Its a lovely setting, priced higher than other eating places around, but with that bad experience, I will not be returning. ( The owner needs to learn basic manners)