Chinese Cottage, St Albans

Ordered a take away from here for my partner and I. The food was reasonable untill I found a shard of metal, roughly the size of a staple in my meal. The restaurant manager then continued to argue with me over whether or not I should recieve a refund for the meal. Only upon threatening to write a negative review and report them to Environmental Health did they agree to refund the dish only. After contacting again and further rudeness from the manager they eventually agreed that it was not unfair of me to want a full refund in these circumstances. Upon the delivery driver refunding my meal he was very rude to me and almost threw the refund into my hand without a word.

I would reccommend avoiding this place at all costs due to the negligent management and staff not even to mention what could have happened if either my partner or I had swallowed the shard of metal.

We often eat here or get a take away and the food is always excellent. The BEST sweet and sour chicken I've ever had and the staff are lovely (except one grumpy bloke, but we don't see much of him)

I think for the quality of the food, it's excellent value.

Whenever we have a take away, it's always delivered under half an hour and is hot when it arrives.

I recommend this place REALLY highly.

I have been eating at the Chinese Cottage for many years - it's by far my favourite Chinese restaurant in town. The food and service is of the highest standard and I have never had cause to complain. I would thoroughly recommend the seafood dishes, particularly the salt and pepper fish and the baked crab, but you won't go far wrong with any of the choices offered on the menu. In these financially straightened times, cost is a consideration, but good quality and fine ingredients have price. So save up for that special occasion and enjoy!

I have eaten at this resturant maybe 4 or 5 times. The 5th time was my last, when I went with my Wife, and 3 guests that had flown in from Denmark. We all shared a set menu. It tasted nice, sure. But the next day ALL 5 of us were suffering from food posining. We all could not leave our toilets.

We did not follow this up with any officials as it was a hectic week for us. We just dont eat there anymore.

Well I found the service to be v friendly and pleasant. They have been under new management for last 2 years. Great to be able to have the variety of food choice especially to break up long day shopping!

Four of us went to Chinese Cottage on a Thursday night, they were fairly busy, before we even sat down, the waitress asked us what we wanted to drink. She then came back five minutes later to ask us what we wanted to eat !!! The food was good but overpriced for what you got.