Bliss

My daughter took out a subscription to Bliss magazine, enticed by the offer of a free gift (perfume, in this case). NO gift was ever received, and the Customer Service department, who can only be contacted by email, have failed to do anything to resolve the metter despite initially promising to send an alternative. I find that they often don't even have the courtesy to reply to emails now (7 months later!). Obviously, I have now cancelled the subscription, as the gift offer came for a six-month subscription and the service has been so poor. Because of this, they have completely lost interest in our case as there is no money in it for them any longer. I am extremely disappointed by the service , and my 12-year old feels really let down.

My advice: don't touch Panini products with a bargepole!

Order the subscription back in May as a gift. Have still not recieved the free gift which was a a reason for choosing this magazine. Have received the magazines but all these months on no gift. Whenever I contact customer services robotically they say to wait 28 working days, rather than looking at where the delivery system has gone wrong. Really frustrating just to keep being told this especially as it is for a gift and i keep being asked when the gift will arrive. Very let down and will soon contact trading standards about their misleading sales tactics (no gift ever sent).

exellent & enjoyable magazine

its a cool magazine that perfectly balances gossip wuth teeage worries and offers answers to real life problems. by far the best mag ever!!

Bliss is fab. It is really classy and has great free gifts. I love their amazing competetions and their real live stories.

I think the new website is looking really good and recently Bliss magaizne is looking so much better. The freebies are dead good aswell.

personally I find It can sometimes be patronizing,

It is still the best magazine around.

Bliss has some outstanding gossip which is good to read it is a colourful mag with great competions nice fashion and beauty products it has problem pages and real life stories which make you want to read it more.

outstanding just need to reply back to a problem email.

Keep being a great magazine thank you so much for a great read otherwise.

I like the true stories in Bliss but i think there is too much vanity. I think it's great but a bit intimidating to ugly people.

It has so much information and it isn't all just rubbish, it's really really fab. A girl's best friend :-)! It needs more posters maybe? Overall, it's great!

Bliss has the main aspects which a magazine should have for teenagers. It has a lot of information in little printed writing so it dosen't really catch the readers attention. Overall though it is a very well brought together magizine.

Many thanks.