Aurora Generators Inc. Silent Diesel 6500

Does not put out the power rated for, shabby construction and hostile service dept. Spend a little more and buy a name brand reliable generator instead of this Chinese junk. The only good reviews for these are on their own websight.I wasted my money and now own a large, unreliable Chinses generator that is only good for running small items.

Id give it Zero stars if I could. Has less than 16 hours on it. Developed a massive fuel leak, after which it keeps pulling air into its fuel system and wont run. The electrical connections from the battery are literally falling off already. Aurora will NOT do any kind of warranty exhchange or work. If you aren't in Canada with them, you have no real recourse. You will be burning your money if you buy from them.

GENERATOR BURNED OUT AFTER 8 MONTHS 50 HRS OF USE. THEIR TEC SAYS IT IS NOT MADE TO RUN CONTRACTOR TOOLS SAWS, DRILL, ETC. THEY DON'T SAY THAT IN THE ADVERTISEMENT.I HAVE USED CHEAP HOME DEPOT GENERATORS THE SAME WAY AND THEY LAST FOR TWO YEARS. DON'T BUY THIS GENERATOR.

I purchased this unit at a local retailer of off shore products

i have ran this unit for less than 6to 8 hrs before it went south in the bed

i ran it for an hour or so at at time only running a 2000 watt heater

finally the unit was running a vcr and a tv along with the ac unit when it went south in the bed.

the engine has failed in this unit

the oil had a ton of metal in it

pulled the valve cover of noticed exhaust valve lifter rod was out of place

noticed that the lifter wasnt at the same height in height

went fishing for valve shim and found the cam follower oi oil sump

took a measurement of intake valve gap found it was at 15 thou not impressed

split case looked like gravel was ran through it with all the metal that was present

the oil filter was almost plugged with metal,not impressed with a new unit with such low time

i am a millwright by trade. i do not reconmend this unit for any use. for the price of this unit it should run a lot longer

the unit i have is a6500 es

this silent generator isnt really that quiet at 15 feet she is still 95 db

Purchased Silent Diesel 6500 from Aurora.

Decided to do it right and run it an hour at a time with 1/4 load like they state to break it in properly. After 5 hours, the cheap crimped battery lugs fell off; the fuel filter started leaking all over the place. After 9 hours, the connector on the circuit board that powers the fuel pump safety solenoid loosened, arched over and failed. Had to remove the plunger on the fuel pump to get it to work. After 14 hours- the engine died period- would not start for anything. All this happened during the first year of ownership. With every call to support- another condescending answer- like I'm a diesel mechanic. The engine died just over the year warranty- so the company basically said," take it to a diesel mechanic". Upon opening the engine- they discovered that the valve adjustor had backed out and fell out into the engine, causing the tappet to fall out and ruin the engine block- 14 hours. Not even enough time to warrant a valve adjustment. The owner lied to me; lied to the mechanic. They accused me of not using the right fuel; not knowing what i was doing...basically anything they could throw at me.

Buy a generator form this company at your own risk- the silent diesel is junk- the owner is a liar; and doesn't stand by his products.

Oh and don't believe the BBB A rating- its a sham. They wait till the time elapses; say they sent a response when they didn't, and call it resolved.

I have never dealt with a company like this. Lesson learned.

I noticed that the reviews here do not match what other sites report. Seems kind of unfair, dated, and inaccurate. I get the feeling its just spam since review centre does no checking and uses the popularity of reviews to advertise other companies. So, I decided to post my own review.

I have an Aurora Silent Diesel Generators. I've had no problem with it. It is built better than any other I've seen. I'm happy with the manual and instructions provided. They did not miss anything. Unlike other companies I can reach a live person. Parts are easy to buy and they always take are of me.

If you look at their videos, they show everything. Even videos on how to change the oil. I don't see this with any other company. Aurora Generators really takes the time to make sure customers understand how to use their product. Still i'm sure there are idiots out there that use them like a lawn mower. No doubt they end up here.

I've now upgraded to the whole home standby generator. I did not have to wait 8 months for the gas company to upgrade any fuel lines or apply for any complicated permits. Basically just set it and forget it. It is fully automatic and I don't have to do a thing.

As for some negative reviews about fires, shaking and falling apart, I don't see that. Diesel is not as volatile. The engines do not shake and nothing has ever fallen apart. I've got 740 hours on my silent diesel generator and it works like new.

Just cranked this up for the first time. New oil. New fuel. The unit began to fire up but the unit never got up to speed. When it ran the rattling was quite loud. Hardly "silent". Investigated a little and found the bottom of the housing had a lot of oil that leaked from the engine.

The product will not run a simple, small 13,000 btu air conditioner even though the advertisment shows it running in front of an rv. Customer service was indifferent and accusatory when seeking help. Tech help was good though and did seek to help but unit was not designed to run these even though a smaller Honda generator will. I called and researched prior to purchasing and feel Aurora misrepresented their product or at the very least were misleading.

Less than 9 months old and no more than 16 hours on the meter this generator caught on fire. Upon further investigation 2 wires were found rubbing against a piece of metal on the engine. After contacting Aurora, they quickly blamed me for the problem, stating that I had neglected, abused, and altered the generator. After no success with their so called customer service Im now stuck with a $1890 dust collector. What a joke. Should have paid double for a real generator. Buyer beware.

I recently purchased an Aurora Diesel Generator, model #AGI6500SDE. We just finished our 20 hour break in period and did our first oil change on it. It runs like a charm. I was a little worried how loud it might be because we live in a subdivision but you can barely hear it from inside the house. We also purchased on of the Reliance brand transfer switches that Aurora Generators sells and had our electrician install it. Now we're looking forward to the next power outage :)