Vets 4 Pets - www.vets4pets.com

I put in a complaint about Doncaster Vets 4 Pets which was not upheld. The practice manager then emailed to say my 4 chihuahuas were no longer welcome as I apoear to have lost trust in the practice.She added that she would not honour the vacs 4 life which I purchased for them and added that she would look into any refunds due. That was 4 months ago and I have not been offered any refunds.

Utter disgrace this company! After paying for vax 4 life over 10 years this circus show company ring me and tell me My maine coon isnt getting vaccinated this year because someone decided to play God with my pets life and give preference to other pets over mine...they dont care one iota about pets, just your wallet! Because I let them know categorically that it wasnt acceptable having paid in advance 10 years ago expecting vax to be for my pets lifetime. They expected me to just roll over and make their day easy...well I didn't make the snotty woman at the other end of the phone's day easy. I told them what I thought and now they send me a snotty letter reneging on my contract of vax4life and telling me to go elsewhere to treat my cat! They're an utter sodding shambles and not even offering to re-imburse my monies paid for their vax4life. Theyre a bunch of swindlers sucking money out of pet owners and delivering nothing but incompetence and dodgy treatment. My Last visit my cat had at these charlatans after being hit by a car cost me £160+ and they did jack...whisked him inside and back out again with no noticable improvement. I want my monies reimbursing and dont worry I will take my precious cat elsewhere but not before I get my monies back! disgusting company!

I have 1 dog and 5 cats at this vets, and paid for lifetime Vac's for the dog.

I hadn't had a reminder for the booster for the dog, so my daughter rung them to find out when the dog was due, only to be told they had sent the reminder via Email, but to someone else as the email address was not mine.

The good thing the dog was due now so thought I had got in touch just in time, I should have known better.

I got there with the dog for the dogs booster only to be told that she missed last years vac's, that couldn't be right because I always respond to reminders.

After a bit of arguing it turned out my dog was listed on someone else's account, I couldn't believe it, but it was worse, I also had 5 cats registered there, but according to my account I only had one cat, to make matters worse the cat listed wasn't even mine.

I was getting really angry by this time as they seemed to be incompetent.

I couldn't prove I had taken my dog for her booster the year before though I am sure I would have, if they sent the reminder, it hit me then that they could have sent the email to this other email address from the account that wasn't mine and I would never have got the reminder.

They said I would have to pay again for a start up course, that was it, I told them they are not getting any more money out of me and stormed out, I had paid for lifetime injections and expected a professional service from them.

This was just INOMPETENCE on there part and they expected me to pay again.

If not that they were trying to rip me off.

What ever you do don't use Vets4Pets in Halifax, I would be not even recommend any other practice of there's as all reminders apparently come from the Head Office where accounts are kept

I went to another vet to get vac's done, but Vets4Pets refuseed to give other vet the dogs history