Tiscali Broadband www.tiscali.co.uk

Been receiving excuses about why tiscali can't get set up for 7 months now. First it was they sent me a "non operable motem" next it was they didn't have the correct address in their system. Then it was they only have 1 person to set up the account and he is always either "off" or "busy" doing something else. They even once told me it's Telekoms fault because they used to provide service over 5 years ago and they failed to cancel the area they were providing so Tiscali wouldn't work there. Tiscali is pure garbage. Aboud tiscali and don't waste 7 months like I did

this site seems to be problems after problems already talk talk has been hacked this year have got to get a better internet email provider my emails is how i make my living and can not do this breakdown again bad customer service and money lost no good will gesture for money lost because of there fly by your pants internet service when they lose there private and business sector customers and there managers start loosing there jobs and there in there playpens may be then they will realize we should have gave a better customer service bunch of idiots stay well away from them like the Plague

Worst reliabilaty and connection

I was a Tiscali BB customer for 7 years. We reported poor or unreliable connection over much of that time and spent countless hours on the phone to non-uk tech support. While they had plenty of scripted chat, they never solved the problem.

In frustration, we moved to BT. On the day of transfer, connection speed DOUBLED, before installing the BT hub. What annoys me is that Tiscali insisted our speed could be no faster, whoever the ISP. What a pack of lies. Don't make my mistake, if your speed is poor with Tiscali, just leave!

Ever since Talktalk bought Tiscali service and reliability has gone downhill.

Rather than get on top of the situation it seems a process of steady decay with nobody in Talktalk notices or are powerless to rectify

Well it's no Plus.Net but it'll do!

Why can't we have a jason manford look a like?

I just wrote a REALLY LONG review but the stupid wireless went off and, again, messed everything up. Thanks a lot Talktalk, you SUCK.

Can any one tell me when you can access the emails - Hello Talk talk is anyone there

Sine tiscali were taken over by Talk talk the service has been ddreadful. It is slow. The messages sent cannot be found and after accessing an inbox mail one goes back to the inbox and there is a blank page. I have had a simialr problem with contacting technical support. Yes they are polite but their accent is difficult to understand and they talk so quickly. Additioonally I am hard of hearing and ask them to speak up but with little response. I have treid writing to Talk Talk but, as with many organisations these days, they do not even send an acknowledge ment. they only seem interested in our money. I will shortly move to Sky.

I am using a wireless connection, yet when I am in the middle of writing a long email, I find that it has disconnected. It gives you the offer of saving the message to drafts before re-signing on. That, of course must be their idea of a joke! Its may or more usually may not be there. If it is, there is only half of it. You try ringing the Customer Service - India of course, where the people are charming and polite, but obviously have no idea how to solve the problem, so are reading from the manual and no matter how I word my problem, they read out the same answer. Before I was with them, I was with Talk Talk, and now with Tiscali. Fortunately I use Apple which gives a reasonably good speed. With my old Windows, it was so slow, I had time to make a coffee while it downloaded! It has got worse instead of better and the only reason I am still there, is because I negotiated a deal of no line fee and all calls are free, including overseas. If that was to change, I would be gone in a minute.