Kinetico 2020c Water Softener

Kinetico 2020c Water Softener

User reviews
4.6

Durability

4.7

Ease of Use

4.5

Service & Support

write a review

Kinetico 2020c Water Softener

Kinetico 2020c Water Softener
4.7 343 user reviews
581%
411%
33%
21%
12%
4.6

Durability

4.7

Ease of Use

4.5

Service & Support

4.7

Style

4.4

Value For Money

User Reviews

Chris_Davey
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Ongoing Service

Bought a couple of Kinetico 2020C units on the main land a few years ago now, and have maintained a very good relationship. Regular deliveries of salt. Really good and reliable service for years

Bentleyblower
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Kinetico 2020 Is The One

In my judgement, it is as essential in the home as water itself and I speak with over 20 years experience of Kinetico. Vastly decreased limescale in pipes and huge savings on soap, shampoo and detergents. No electrical connection and no time clock etc. to go wrong. I would not be without it.

Guest
4

Ease of Use

4

Style

Not Really Efficent

I had the said product installed 3/4 years ago.

However my taps ,Showers,glass, etc have a white limey coating on them.

I find this hard to remove and I feel it should not happen as the cost of installing it was 1,400Euro.

It was very neatly installed so no complaints there.

Thomas51
3

Ease of Use

2

Durability

4

Style

1

Service & Support

1

Value For Money

Trouble

After 4 yrs installed Yes the water is Good....but the system....Problem after problem....Salt build up in tank....it don't work....you drink salty water. Hoses are so ridged they kink or brake...Now for the UNDER SINK UNIT...it leaks if you just move the tank ....you fix one thing....then the other pops up...more water all over .....coupling come loose.....more water all over.....Unit shuts down...service people tell you.." we will see you next week "......$5000.00.... NO I DO NOT RECOMMEND IT TO NO ONE... I am 65...I cannot be on my hands and knees

cleaning up water all the time.

3
dental63

Hi Again,

Thats really good news, im pleased problem was resolved, the Kinetico Is normally such a good work horse ( ive been with Kinetico 18 years with very little problem, enjoy the soft water and have a good weekend

All the best

Andrew

hawkersofteners

Thomas51

UPDATE: The second service person on as many days came out and corrected Problem.....I am happy that he did so..as well as explain to me what I can do in

the future.... So on that regard I will Raise my review on service to 4 stars.

dental63

I would recommend to call your kinetico suppler 1st to investigate and rectify the problem.or contact Kinetico head office

Kind regards

NickiGreen
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Really Pleased

Really pleased we finally made the decision to get a water softener fitted. It was fitted by Hawker Softeners Ltd in Essex and they made such a quick neat job of it even though they had to go through the wall into the garage, nothing was a problem for them. The water softener has made such a difference, everything looks cleaner in the kitchen & bathroom. The kettle which was full of lime scale now looks like new and I'm using less detergent and shampoo etc. Its really easy to keep an eye on and replace the salt. Would definitely recommend getting one.

1
Thomas51

After 4 yrs installed Yes the water is Good....but the system....Problem after problem....Salt build up in tank....it don't work....you drink salty water. Hoses

are so ridged they kink or brake...Now for the UNDER SINK UNIT...it leaks if you just move the tank ....you fix one thing....then the other pops up...more water all over .....coupling come loose.....more water all over.....Unit shuts down...service people tell you.." we will see you next week "......$5000.00.... NO I DO NOT RECOMMEND IT TO NO ONE... I am 65...I cannot be on my hands and knees

cleaning up water all the time.

mrtall35
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Installation Of 2020c & K5 Drinking Station

I have just had the 2020c installed along with a k5 drinking water station. My initial contact for information and quotes was completed with r c owen in telford. I cannot praise the service i have received from him and his company. Nothing was to much trouble and i was given clear and concise information as to our options costs etc. What was really nice was the lack of hard sell and just somebody that was confident in the product. On the day of the installation the team arrived exactly on time and completed all work to a very high standard. We then given a detailed introduction / demonstration of the system etc. The work area was then left clean and very tidy. A little bit early to comment in detail on the system(s) as only just installed but a very good experience. I would have no problem in recommending kinetico and r c owen in particular.

Guest

Rather Disappointed

Hadsoftener for 4 months but not worked for past 4 weeks of that. When did work water was SO horribly soft was like washing in an oil slick. Did not enjoy at all. Since stopped was pleased to have normal water again but disappointed that the engineer cannot visit for a few weeks and conscious that the pipes need the softener. Would not recommend as seems a little more costly than I had expected for the salt - especially as, if not under guarantee it is over £80 to csll engineer - yet another gaqdget draining money despite the possible benefits. Wish we had not ventured into this - think carefully before deciding to have one fitted.

HannahRK
5

Ease of Use

5

Style

5

Service & Support

4

Value For Money

Works Fine

Much neater, easier to load, and more efficient than my old (1988) version.

gauntlet
5

Ease of Use

5

Durability

5

Style

5

Service & Support

5

Value For Money

Amazed At The Difference

Very pleased with the Kinetico 2020c water softener. Installation was brilliantly carried out by Summerhouse Bathrooms. Staff throughout every stage were helpful and professional. Now we are using the softened water we notice a difference in every aspect of daily life. Bathing and showering is far more enjoyable and dishes that come out of the dishwasher and clothes that come out of the washing machine and sparkling and clean. Would recommend the water softener to anyone who is undecided. The cost of installation and running is far outweighed by the outstanding results.

Guest
5

Ease of Use

5

Durability

4

Style

5

Service & Support

5

Value For Money

Excellant Product....highly Recomended.

Excellant product....highly recomended.

1 - 10 of 343 items displayed
1

Q&A

Loisgrissom

How often should I check it to replace the resin?

gauntlet

Hard water is softened by removing the calcium and magnesium it contains. When hard water passes through the softening system's resin bed, the calcium and magnesium (hardness) ions are removed through an ion exchange process, so only softened water passes through to your home. Once the resin bed fills up with hardness ions, it must be regenerated (cleaned). Salt is typically used in the regeneration process and restores the resin to a "clean" state so the ion exchange process can begin again.

GUESS THERE'S NO CHECKING NECESSARY!

Robo1947

I am having my new Kinetico softener installed this week. Can I drink soft water with no harmful effects?

gauntlet

Yes I think the water is fine to drink. However we installed a water filter that bypasses the softener. The water from that is great for drinking and cooking and as our water is very hard removes the lime!

Victhomas

Our softener is about 30 years old. Is it likely that it needs servicing or even replacement? It appears to work OK but the pressure through the softener seems low. 

RitaBatch

We use 2 blocks of salt in our softener. One block has finished well in advance of the other.

Shall we run the machine on the remaining half block until it is finished, or does the machine always need two blocks of salt in it?

Stephen2160

What is the average time for salt replacement on the 2020c?

MichaelMacMahon

Can a water softener affect the pH reading of domestic water?

dwatton

Do the resin beads used in the system ever need replacing and if they do, how long should they last for before being replaced?

kengill

I have had a number of these water softeners over the years and have never had to replace the resin beads. The only thing that needs replacing are the salt blocks - frequency is dependent on individual water consumption.

The system is designed to self regenerate the resin - as far as I am aware, the resin never needs replacing. To be sure you should ask a Kinetico supplier.

Mine have been totally trouble free over may years.

Hope this helps

sandyy

I have a 12 year old Kinetico water softener which works perfectly fine before we moved the kitchen to the new extension. We now have a new megaflow unvented pressurised system, can I connect it back to this system?

kengill

I should have thought that as the softener is fitted to the mains water inlet to the house what happens downstream should not preclude fitting. But clearly advice from a Kinetico supplier would be relevant

Silver1111

Softener leaking at inlet pipe with filter. Does it have to have a special kenetico seal replacement because the one I have used has not stopped the leak. Is there another reason for it to leak at this point? Many thanks

CHEWY62

Does the warranty cover ALL COST when a problem arise's with the system, such as a defective/ leaking tank

1 - 10 of 18 items displayed
1