Hotpoint Aquarius TCFS93B

Great tumble drier if you DO NOT WANT to dry any bedding. Within minutes of putting in sheets or duvet covers they get completely tangled sometimes so much that it is difficult to pull them apart. I've contacted Hotpoint and they say to put in balls or put in more/less items to the dry but nothing works. Basically, the drier does not reverse tumble for long enough, by the time the sheets are actually dry (which takes ages) they are so creased that they all have to be ironed even the fitted bottom sheets. I even asked the salesman at the well known showroom whether it did reverse dry and he said yes. Will never buy another Hotpoint product I shall stick to Miele.