The British Boot Company www.britboot.co.uk

I had a great experience at this store. I stepped out of Camden Town station and was greeted by the guy holding the sign who walked me to the store who had a lot of knowledge about the company. stepping inside you are surrounded by wall to wall boots (great for any boot fan). The two guys working there are extremely knowledgable about types of leather, sizing and history of everything they sell. I was served promptly and was amazed at the quality of these boots. You can't find these boots anywhere else, the ones you get from the Dr Martens shops these days cannot compete, the leather is plasticy the sole is see through and the sizing is too short.The boots I got at this store are far superior, the leather is genuine, the sole is more solid and the sizing is accurate. Will definitely buy again from this company.

Exceptional service - made an email enquiry on Saturday evening, got a reply almost immediately, which was quite unexpected as didn't expect a reply until Monday at earliest. Phoned shop Sunday morning, they checked stock, phoned me back good despatched by courier Monday and received Tuesday. Delighted with purchase.

Dispatched on 2nd day, a week later delivered to Finland.

Thanks!

The owner promises the Earth but does not honour the agreements he makes. He will even lie to get out of them.

Untrustworthy, disappointing AND a total bl**dy waste of people's time.

fantastic boots just like when I was a teenager.very prompt and helpful service from the gent who rang me.

PLEASE BE AWARE this shop does not offer refund under any circumstances even if it's for their fault. I was refused refund of a pair of shoes which didn't match the description, despite the fact they made mistake handling it. When went into a shop, I felt the owner of this shop has been physically threatening, raising his voice, forcing me to take back the goods. They have also made some racist remarks about Japanese, calling me Jap (which I overheard when I rang them). I've contacted the relating authority to deal with them. Loads of stress. Please stay away from this nasty retailer if you want a stress free shopping, and someone ought to teach them how to address others in a civilised manner. BEST AVOIDED.

I regret even walking into this store. The staff member did not stop talking and seemed angry, agitated and desperate. Most of it was rubbish: his store is the only store worth buying from, the main Doctor Martens shop is a chain, many products are "exclusive" to his store (untrue) the prices are inflated in the chain shops (again, untrue) etc He was a very intimidating, overbearing man who behaved aggressively towards his customers and other staff. Avoid - there are lots of other places in Camden that will let you browse in peace and let you try on boots/ shoes and come to your own decision without bullying sales tactics. I will never go back there and I will advise anyone i know to go elsewhere.

Have a very good range of unusual shoes/boots that you can't get elsewhere, however very dear unreliable, will only buy if I've seen the specific pair in the shop, manager has an excellent line in the brown stuff!

I recently visited the shop with my two kids on a day trip to London. Shoe shopping for mum isn't their favourite experience, but what a difference the shop makes to that!!! The staff were great with the kids, keeping them entertained, whilst at the same time helping me with the task in hand .. a pair of vintage dms that I hadn't seen anywhere else. We all came away happy, with not one argument!! Definitely taking them back there!!

Overpriced DM boots which you can find at much better prices in many places. Just walk around nearby Camden shops or go online. Prices quoted in store often inflated. Solovair boots overpriced although much harder to find elsewhere than DM's. Check their web-site before going in store so you have online prices to hand. Read reviews of online service before ordering. Store staff or manager overbearing and too 'in-your-face'. Non-stop talking to get you to buy something and not ask too many questions. Very small shop - has not been renovated or decorated in years, quirky and interesting but you cannot browse without salesman watching everything you are doing and commenting. Tons of different styles some of which you might not get anywhere else so if there is something you really like and can only get here you will just have to pay whatever it is. Forewarned is forearmed.