BT Digital Baby Monitor Plus

I bought this baby monitor for my nephew last year and it worked for about 2 months, we have both contacted BT on numerous occasions to get it replaced, but with no joy. I am still trying to get this resolved since July 2012 (bought in April 2012 and given to my nephew, whose son was born in July 2012). I bought it new, via the internet, and was given a BT customer number to ring, (which we have both been doing), just keeps ringing and ringing, no answer, and at £1.35 per minute I think I have bought the monitor over again. To say I am angry is an understatment. When I tried calling again kept getting unavailable signal. What does that say about BT. BUT I shall keep on trying as this monitor is faulty.

I was rather excited when I first received this product, especially after the first use. The HD sound was crystal clear, even on a low volume I could hear my son breathing. The battery seemed to keep it's charge reasonably well and I was very impressed. A few months on the parent unit would randomly start beeping but I just turned it off and back on again and it would work normal. Didn't really think much of it. Then it wouldn't turn itself off. Finally after another month it started beeping constantly and very rarely seemed to actually connect to the base unit. Now it's in the bin. I wouldn't recommend and quite sad because at first this product had so much potential.

The monitor worked well for the first few months although it would benefit from being able to alter the volume on the baby unit from the remote parent unit. However, the parent unit has stopped charging the batteries so it is now completely useless. I bought it from the BT shop and they will not repair/replace as it is 5 weeks over the guarantee - can you believe that?! Yet again, awful customer service from an awful company.

When it works this monitor is pretty good - but WHEN IT WORKS! I've had to replace this BT Digital Baby Monitor Plus 3 times by returning it to the shop where we bought it. Since then it has stopped working AGAIN! The fault that i have had with the monitor twice has been the speaker not working and now I have a new fault with the 3rd one which is that it will not pick up a link or recharge. It is a complete waste of time and I certainly would not recommend it to anyone. Also the helpline was completely useless and told me to go and buy a newer model!!

This is not a cheap product, but I found it really poor. The sound transmission would suddenly and intermittently stop working in the night, so when baby is crying I would suddenly hear a noise from along the corridor but no sound would be coming through the monitor. I spoke to the hotline and checked everything in order, which it was, but still the problem continued so I had to return it and buy a different monitor - not BT !

We have had this for 3 years now and have found it to be a brilliant monitor. The sound reception is perfect-and (I find this amazing!) it picks up all the baby noises but seems not to pick up other sounds. What I mean is, you hear all cries and when the volume is up (and you hold it to your ear!) you can hear breathing, but when we play music in the room that hardly comes through!

I love the fact it has a temperature display that can be seen on the parent unit and that you can set an audible warning to go off if it excedes or drops below a set (you pick) temperature. Although most of the year the temperature is pretty predictable in the height of summer or depth of winter it is really reassuring to know that even if it gets really hot of cold in the night whilst you are asleep your monitor will wake you to let you know.

The light is not bright enough to be of any use. The music is OK. The 2 way monitor has always been more use for mum and dad to pass messages to each other (ie "please bring a dummy up"!) rather than to soothe the child. Actually in our experience, our children have found hearing our voice without seeing us more scary than reassuring!

Also worth mentioning that the rechargable battery has a short life. We charge our monitor for 19 hours a day-and have it away from the base 5 hours a day, and within a few hours it is beeping at us that the battery is low (although you can turn this beeping off). However, we have owned it 3 years and it probably needs a new battery-and I really don't hold this against it.

All in all it is great-it looks sleek, has great features and the sound is wonderful and that is the main thing.

The BT Digital Baby Monitor Plus is excellent.

Clear, and does exactly what you would expect.

The BT Digital Baby Monitor Plus is a bit bulky when clipped to your pocket, but the sound quality is excellent, and we've had no interference. We listen to the parent unit from the charger until about midnight, or when we go to bed or the battery goes flat. Our baby has had some health problems and we have it on the most sensitive setting, and so we can hear her breathing, which is peace of mind to us, but it may be really annoying to you.

I bought the BT Digital Baby Monitor Plus, and I found this a totally unreliable piece of equipment. The battery on the parent unit does not hold a charge. The night light is pathetic, and the thermometer is not accurate. I went through 4 replacements, and then gave up in the end. I found a replacement Philips baby monitor, which I have had no problems with.

I have had a terrible time with so called digital monitors, and have had to get refunds on all the ones I have tried so far as they just did not work. Having checked out this site, and read the review about the

BT Digital Baby Monitor plus I decided to give it a try before resorting to another Tomy Classic Walkabout analogue which is very good, but not quite high tech enough. I am so glad that I did this as the little extra that it costs is worth every penny. It does exactly what it says on the box, the signal is crystal clear, it looks nice and has a very useful temperature gauge that actually works. There is no annoying buzzing and the signal does not cut out as you move about the house or garden. The monitor will automatically search for the best channel, but gives continuous reception unlike other so called digital monitors. I have teamed this monitor up with a Tommee Tippee reassurance monitor (a breathing sensor without a built in monitor which was very hard to find, but finally found one at Kiddicare - review on it's way!). By teaming it with the Tommee Tippee breathing sensor I have total peace of mind and as it has a great night light on it I am not too bothered about the rather insignificant one on the BT monitor.

The other great thing about this monitor is the talk facility which means you can tell your baby that you are there without actually going into the room. A fabulous idea if you are in the middle of a sleep training program.

By far the most useful feature is the rechargable parent unit which means that you do not have to fiddle with batteries. I charge the unit by my bed overnight which give a full charge for the day so I never need to worry.

Unlike some other reviewers I have not had any problems with the belt clip - I have found that if you wear it on your hip, but slightly more towards your back, it does not fall off.

Finally, the lullaby feature which at first I thought was pretty pointless has turned out to be a great part of a bedtime routine as I play it during the final nappy change before bed and during the final feed. My baby is beginning to respond to this and I can use the remote switching-on facility to calm him if he will not settle for daytime naps.