Barclaycard Visa

Barclaycard Visa

User reviews
1.4

Customer Service

1.5

Value For Money

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Barclaycard Visa

Barclaycard Visa
1.32 212 user reviews
54%
44%
33%
24%
169%
09%
1.4

Customer Service

1.5

Value For Money

User Reviews

sheriefischer
1

Customer Service

1

Value For Money

Beware Will Destroy Your Credit

The worst company ever! I had my credit card with them for over 10 years... My credit limit was 10,000. I was never late on any payments for over 147 months and they cancelled my credit card with no notice or reason why! The results of them canceling my card has lower my credit score over 120 points. Don't give them the chance to destroy your credit too!!

1
Daddio.

Surprised that this latest review is dated as long ago as 30/11/2020!

At 31/05/2021. As a client for over 50yrs, Barclaycard has become simply NOT fit for Domestic purpose.

Recent example. Attempting to complete a regular Supermarket transaction. Culminated with. Unable to complete transaction without an additional code Contact BC!

Next 2hrs. Online and landline telephone, attempting to resolve. Insertion of 6 Layers of PIN and other personal security details, waded through 3 times. Each explaining the situation.

Nothing related, appearing on the convoluted WEB page. Ultimately a telephone call from someone bereft of the English language and unlikely able to count to 10!

Kept on telephone line 35mins ["I am checking your account"] Including my Barclays 'Bank' account, held for the best part of 60yrs with regular transactions.

Telephone battery going flat. No resolution.

Experience and not the first. Clearly application of "Deliberate Client Fatigue". Appalling and least expected from such a long established Banking Institution.

GeofD
1

Customer Service

1

Value For Money

Silly People Alive & Running Barclaycard

For months barclaycard asked me to pay an amount higher than my minimum. I complied.

I had a letter telling me how well I'd done, and no longer needed to pay a higher rate.

I have never missed a payment or late.

Then I had my limit reduced without any communication.

No problem with reduced limit as I'm try to reduce dept.

But would nice to be informed.

Now they are telling me I'm too near my limit, which they've just reduced.. crazy company... Thinking of closing my current account with Barclays.. as all trust has gone with this moronic Bank

Zorrino
1

Customer Service

1

Value For Money

Customer No Service. Horrible Usuary Rates.

I have 2 accounts and 1 that i use for miles has a high balance. ALWAYS PAID ON TIME for almost 5 years. The other with a very low balance and also always on time. As Im traveling I exceeded the line by $29.00...even thought I made a payment way in excess BUT IT WAS NOT POSTED YET. They decline my card.

I will be looking to end this relationship. Good by Barclays!...Go back to UK

DONTGETTHISCARD
1

Customer Service

1

Value For Money

Run, Dont Walk, Do Your Homework. Horrible Company

When you call customer service, you are speaking with people in the Philippine's, go figure. When you ask to be transferred back to the United States you wind up being on hold forever, I seriously believe that they do it on purpose. Today I was on hold for 3 hours. When I finally got to speak with a EXTREMELY RUDE FEMALE DOG, she was unapologetic for me being on hold for 3 hours and then got loud and rude with me, and to top it all off, she couldn't give me a straight answer. I WOULD NOT RECOMMEND THIS CARD/COMPANY TO MY WORST ENEMY. THEIR CUSTOMER SERVICE SUCKS!!!! YOU HAVE BEEN WARNED......

Guest

Don't Trust These People

Signed up for this card 5 years ago. Told it gave me a free checked bag on Jet Blue. Turns out the one I has does not. So, first time I tried to use this benefit in 5 years (I never check bags but TSA made me for a small item in the bag) I had to pay $25. Barclay's would not give me a credit. So, for a lousy $25 I am cancelling the card and will never get another Barclay's card. I hope others do the same.

Guest
1

Customer Service

1

Value For Money

Avoid Like Plague

Useless company. Useless admin. Disgusting customer service. Closed account but still being informed by email I can check statement online. Called to state complaint but got nowhere.

Amy2017
1

Customer Service

1

Value For Money

Losers

There is a charge on my account that isn't supported to be there. I have been calling for two weeks but no body is trying to help me. All representative picking up the calls from overseas and doesn't understand me and my situation. So frustrating.

rcmscopio

Canceled Card

i was a loyal card holder for over 8 years never missing a payment and i was recently contacted by a letter telling me that they have decided to close my account because i have cards with balances on them so for this they close the card what kind of loyalty is this to me never will i hold this card again and will tell other family members that have this card to cancel before they do this to them!!!!!!!!!!

coolcat99
1

Customer Service

1

Value For Money

Barclaycard Mastercard Shut Card Off No Reason Wont Give Me

Barclaycard mastercard closed my account for no reason made 4 payments on time I have had the card for 4 months was told if I spent 500 dollars for first 90 days I would get one hundred dollars plus 1.5 percent back they never gave my 100 dollars sine on bonus or my 1.5 percent back from purchaces that's why I got the card for all the perks they owe me 118 dollars they can close your account for no reason now I owe them 1080 dollars and they stole my 118 dollars in bonus points I will pay themĀ the minume payment I owe this money because I wanted the bonus dollars they will takeĀ from you not good company I shold rip them off they riped me off if you wanted cheated out of cash back rewards get there card called cash forewarded cant wait to pay these theifes off never a gain worst card out there tied with merit bank another sham and also citi bank sears master card another sham company like I said run for the hills from these three credit cards Barclay card with no benafits I think the xtra they take goes to there ceo and mangers thank you get a sureced credit card

nrmalperson

Like Many Other People, Closed For No Reason

I have been with Barclay for many years. I got a letter the other day saying they closed my account due to a payment that the bank rejected. The payment was immediately re-submitted and accepted. After several years of being with them, no questions asked, no nothing, they close the acct. I had made every payment on time as it is set up on auto pay. After this happened, I searched "Barclaycard closed for no reason" and was amazed at how many people this has happened to.

Get a Barclaycard, be in good standings, and they will mess up your credit.

Stay away from this one.

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