BMW Car Insurance
Customer Service
Value For Money
BMW Car Insurance
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User Reviews
Customer Service
Value For Money
Avoid Bmw Flex Insurance
We have had BMW insurance for years and they used to be good.
However, you are dealing with a really bad claims management company BD Elite who cannot organise anything. Probably 10 hours spent on the phone trying to get them to organise hire cars etc. They seem to be only interested in bulging claim sizes as I suspect the bigger the claim the more they make.
Customer Service
Value For Money
Terrbile Company
I bought a brand new BMW M4 from the dealership in October 2019, having explained that i needed the car to be fitted with a tracker otherwise I would find it difficult to insure. I was assured by the BMW dealership that BMW Insurance would be the best way forward and so i insured with them for 2 years. My policy is about to expire this month and i was emailed by BMW Car Insurance telling me they could not renew my policy due to the fact that my car was a high risk for theft. BMW who sold me their car wont insure the car becasue of theft. I find it incredulous that they can make and sell you a car but wipe their hands on insuring it. Disgusting company and once I sell my car, i will never buy another BMW again!!
Customer Service
Value For Money
Ordered A Brand New Bmw, Was Offered A 7 Day Cover
Ordered a brand new BMW, was offered a 7 day cover note for insurance of said vehicle. The cover note was emailed to the dealership but had the wrong information on it, my wife spent an eternity to their "HELPLINE" trying to sort out the problem, as did the salesman. Two covernotes arrived at the end of the week and the dates will now not be met thanks to delays within DVLA in swapping my personal reg. Despite many attempts to find out what happened, no response from anyone, and I am sure that the BMW salesman views me in a completely different light. My regular insurer, RAC, happens to be a little more expensive than BMW, but I will stick with RAC. BE WARNED
Yep, BMW insurance were dreadful. Expensive and service was awful. Someone broke in to my car by smashingone of the passenger windows. Took 5 days to get it replaced, and they were arguing about giveing me a hire car for the term. Moreover, the "counter regulator" mechanism that makes the window go up and down was also borken because of the glass breakage. I had to foot the bill for that too. Just go with YOUI or someone cheaper, BMW insurance are underwritten by Allianz, so nothing special.
Value For Money
This Policy Is Underwritten By Uki So It Is Uki Th
This policy is underwritten by UKI so it is UKI that you will be dealing with, not BMW. I had a small prang in my car that needed 15 days work. It took them 2 months to return my car to me. Work only commenced 2 weeks before completion as it turned out. I have made complaints to UKI, BMW UK, my local dealer/bodyshop and also to the BMW UK Marketing director, so far not one of them have responded to my concerns. I will NOT be buying BMW again as a result of my poor experience and for anyone thinking about taking out UKI underwritten policies.
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