
Tesco Car Insurance Reviews - tescobank.com/car-insurance
Customer Service
Value For Money
Tesco Car Insurance Reviews - tescobank.com/car-insurance
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User Reviews
Customer Service
Value For Money
Tesco Bank Car Insurance Don't Do It.
What a rip off!!This has to be the worst company to insurance your car with in 2024. I am a Tesco employee currently on Mat leave with my first baby and this year even with a 3 years no claims bonus and my staff discount Tesco have decided to more than double my car insurance payments. From £912 to £1,884! whats even more shocking is that other companies have quoted half of this price for the exact same coverage. This is the thanks Tesco gives to it hard working employees after we worked through Covid and have stayed loyal it the brand for years. It's a disgrace and absolute rip off. Tesco you should be ashamed.
Customer Service
Value For Money
5 Weeks Still Waiting For The Damage To Be Assessed
A man reversed into my unoccupied parked vehicle so I am claiming a non fault claim.
its now been 5 weeks and I still have no date for my car to be taken in for repair and not even had the damage has been assessed.
I've phoned and emailed Tesco multiple times but they just say they are waiting on FMG to assess the repairs and arrange a booking in date. Its totally unacceptable to be waiting this long to even get a date for your car to be repaid and to make things worse the at fault drivers car was taken for repair a week after he hit my car.
I'm thinking about cancelling the claim and going with the at fault drivers insurance instead. I may even cancel my tesco car insurance altogether and I will never use them again.
Customer Service
Value For Money
Wot Insurance??
There is nothing to like about this company. I am still without my car 4 weeks on from the accident. No amount of phoning them or writing letters progresses the process. I feel sorry for the staff, because it’s probably badly managed further up the food chain. Nothing good to say about Tesco unfortunately. Avoid like the plague. Biggest mistake of my life dealing with this idiotic bunch of clowns.
Sham Artists
Do not go to this insurance because they are taking money from the customers. My cancellation fee was £465 for outstanding payment because when I had car accident and they cancel my policy insurance AVOID!
Value For Money
Called To Cancel My Insurance Today As It Is No Lo
Called to cancel my insurance today as it is no longer required and I was advised I had to pay a £40 cancellation fee.
So not only has the company received 100’s of pounds from me they still want more.
Please be aware before you purchase!!
Customer Service
Value For Money
Incapable Of Insured Windscreen Replacement
It took two weeks for the Tesco appointed contractor to attend my Volvo XC60 cracked windscreen, they brought an unsuitable screen without the existing sensors which I refused. The contractor can not obtain, and can not say when the will obtain, the correct windscreen. Tesco offer no solution, no alternative effective contractor, no ‘courtesy’ vehicle. They refused to accept my complaint and instruct me to take the matter up with their appointed contractor. Their windscreen insurance is worthless.
Customer Service
Value For Money
Unhelpful
Hid in the small print that a was compelled to a voluntarily £250 excess on top of a mandatory £200 excess hence when I made a claim was stung for an unexpected £450!
Was not offered a courtesy car even though I had an upgrade option of courtesy car on my policy.
Their phone line is always 30mins to get through and then ‘unexpectedly’ get cut off due to system issues. Same with the website, try make changes to be given a system issue and error unable to make any changes and force you to phone and then told they want £25 admin fee!
They are a joke and would advise strongly you place your business elsewhere preferably with an established and quality car insurance company.
Customer Service
Value For Money
Ok Until You Have To Make A Claim.
I had contents stolen form my car including £200 sunglasses and a PlayStation unit. Tesco said they couldn't put a price on the PlayStation as the unit was old. I provided the installation invoice which cost £1600 but after 8 months of chasing they just kept telling me it is with the underwriters. In the end I had to change the claim to a notification only as the renewal was increasing my insurance by £200 as a pending claim. Absolutely awful service, I will be complaining to the financial ombudsman as I have all the emails and telephone logs made. Please don't save a few quid with these clowns, go to a proper insurance company. I insured 2 vehicles with Tesco for the last 4 years. This was the first time I had to make a claim. Never again.
Customer Service
Value For Money
Outrageous
Tesco sent me an insurance renewalI went online and found 3 companies which could save me upto £300. My insurance policy was on automatic renwal so I had to ring upto cancell my policy with them. After listening to a sales man for 15 minutes trying to convince me i was making a big mistake leaving Tesco and explaining he could not offer a reduction on the policy price I got fed up of pleading and politly told him I was terminating my insurance and asked him to cancell my renewal. " wweks later on the renewal dat at 3.00 am they charged my credit card with nearly £900. I rang them up the same morning and was told this cannot happen if I had rung them up they would have a record of my call they record all telephone calls. He went off and checked his records and could find no record of my call but would refund my payment but it could take upto 9 days to refund. I have proof of the telephone call and the duration of the call.
I have now cut up my Tesco Card and will not buy anthing from Tesco again. JUST A SMALL
Customer Service
Value For Money
Car Insurance
Car Insurance, The worst company ever to deal with, keep on harassing by sending emails and letters with stupid demands and asking you to call them. Will never use this company again and would not recommend any one to get in their trap.
Q&A
I owe one more monthly installment to Tesco for my car insurance. I am going to pay it but I cannot pay it till next month as I have a money situation, will they still send me my no claims proof even if I'm in arrears because I need to get insured by a new company?
After paying the fixed amount for the year with a black box and the driver of the vehicle continuously speeds, what happens? Does the premium price go up the following year? Or does the insurance company cancel the contract?
I WOULD LIKE CHEAP INSURANCE
My daughter had her car stolen which was 4 weeks old. On her Tesco insurance it states that if the car is less then a year old that she will have a receive the cost of full replacement they have offered her a sum of 9k which will not replace the car like for like they have said that is what she can buy it for which she cannot she has and will not accept this offer can you throw any light on how this works?
Unfortunately this is not uncommon. As soon as the car is driven off the forecourt there are depreciation costs. There is an additional insurance policy that be taken out for new cars to cover this. Not much help now I know.
If your daughter had a finance agreement then check the small print also if there was temporary ins cover on the vehicle to start with it surely lasts a month so check the terms of that.