The Green Insurance Company - www.greeninsurancecompany.co.uk

Simply the worst experience I've ever had with any insurance company in my life, all 50 something years of it. So disappointed with product and unbelievably poor service. This really is the Fawlty Towers of insurance companies. I believe policy's are set up with false information input by the seller on the phone, who will tell you everything is just fine, to facilitate a sale and hence their commission. If you're sucked in by the whole green thing, which I don't believe this is genuine either, just be aware you may not be driving an insured car, and, you will pay a premium for the trouble.. Awful awful awful awful!

All can say keep well away always trying to rip you off and there charges for doing things to your insurance is wicked plus charges for canceling your insurance costs 30 pounds as well worst company i have ever been with in 50 years of driving BE WARNED DO NOT USE .

They were unable to collect payment on 15th December 2015

Got an email asking to call them on 2nd Jan. They were not in the office until 4th Jan. Phoned and they've cancelled ny insurance on 2nd. The email stated if I don't contact them within 48 hours my policy may be cancelled. I was informed they actually cancelled on 2nd! (even though you couldn't call them at the weekend) disgusted.

After calling the breakdown service after breaking down on a very busy roundabout I found the contact staff extremely helpful and reassuring. I was told that they would aim to attend within the hour. Breakdown recovery arrived in 40 minutes. Took my car on to the garage for repair. Also, phoned an hour later to check they had arrived. Very impressed.

Giving them a one star was the lowest i could give i wouldnt give them any through choice!

We were moving address and asked for a quote for our new address which was a mile away from where we were originally. The quote was near double what we were paying originally and we would have to pay £30 admin costs on top for the priviledge of moving!!

So we moved house, did the old search engine search for a new insurance quote as we cant afford to pay double the quote.

All other top quotes with others insurers were cheaper than our original quote for where we lived by nearly £200 a year so we rang Green Insurance to cancel our insurance. Pretty straight forward or so you think....

Was expecting the £30 charge for cancelling (even though £30 admin fee in this day and age is disgusting in my eyes) but no £68 !!!!

absolutely fuming! so we tell them we paid our monthly £45 or so payment less than a week ago so can we get a refund of some amount from that - no!

so in a nutshell moving house which had to be done as we have five children three of which have autism, landlord had sold our old house cost us £68 to cancel £103 deposit for new insurance £45 monthly cost with old insurer - and a whole load of grief

moral of the story 1) stay away from green insurance company 2) read every single piece of small print info before agreeing to the cheaper quote on compare sites like we did lst year as you may end up with idiots like these!

had to cancel my car insurance and they are charging me another £150.00 to cancel absolute rip off do not recommend to anyone

After selling my car I cancelled my policy and received a bill for £160..... When I challenged this I was told that I should have read the small print and if I didn't pay an external enforcement agency would be appointed to collect the many.

I didn't even refuse to pay it they just threatened me with this to make their point.

Highly unprofessional, I have never been treated this way by any company that I have dealt with in my 47 years.

Avoid like the plague......you have been warned

Year 1 cost, £590, Year 2 automatic renewal notification just arrived, £1300!!!!

Automatic renewal just a way of making easy money off people that are too busy to check and call. Just paid £470 with sainsburys, green insurance would have lost me 830 quid! Poor man on phone couldn't shed any light on why I should suddenly be charged so much.

Don't deserve one star.

After cancelling my policy, I requested proof of No Claims to be sent to my new provider. Firstly, I was told it was in the post - nothing arrived. Then I was told it would be emailed to me - nothing arrived.

My new provider are now on the point of cancelling my car insurance because I am unable to give them proof of my No Claims, which the Green Insurance Company seem unable to provide. Talking with any of their staff on the phone gets you absolutely nowhere.

Plz people don't take this green insurance it's all rubbish after 1 year I call first time to my breakdown cover which I have from the green insurance for my car even after 2 hours I haven't get a recovery person and on top of that I was middle of the road n they keep saying that if u have a same problem then we charge u then I cancel my breakdown n then they said he was only miles away all rubbish never ever take this company for God sake other wise u will struggle all day also very bad customer service they can't find my record at once

Seriously I never ever heard about any other company which I am using n tomorrow I will call n make a complaint n cancel my policy