KBC Bank Bulgaria - www.rbb.bg

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Horrible, horrible bank. There are constant technical problems, online payment NEVER works because of constant technical problems, there is alwaya something to fix. Constantly wasting your time out of the day with some problems that should be working

The service is beyond repair. Terrible.

There are constant problems and no solutions. I'm just wasting my time. They have a problem with the application, with the connection between the online services and the office.

I am getting the wrong information from them. No solutions just complicate my daily life for things that should work and be basic.

Their support and service do not work.

Raiffeisen Bank BG has been taken over by KBC Bank.

There were always issues after an update from the app, mainly RaiPay (not being able to pay online after the update). Not with Debit Card nor with PayPal. Even when there was more than enough money in the account).

According to their news brief, with information about the takeover by KBC nothing changed. Well it did.

There was n RaiPay app update. Of course, nothing worked after that. Online payments not possible. PayPal payments not possible. All, yes all, were declined.

All my monthly subscriptions can not be paid due to this.

KBC Bank, you are responsible. I have filed a complaint in English. Received an answer in Bulgarian that I have to wait. Wow, very professional.

But I still can not pay what I have to pay.

The issue still persists and probably will over 10 years as I am used to not getting an answer or a complete wrong one.

KBC, all the fines will be paid by you. As all the months of subscriptions that I will miss due to you.

Below partly copies from email I have received today only from your bank (there is MORE than ENOUGH money in my account to pay all this.

I have bad news, your payment of £27 failed for () Subscription Box.

We would like to inform you about an unsuccessful PURCHASE POS of 14.11 EUR in AUS with your () at PAYPAL on 15.07.2022 14:40:05.

We're having trouble charging your card. To keep access to this, update your payment details and we'll attempt to charge again on Saturday, July 16th.

We would like to inform you about an unsuccessful PURCHASE POS of 7.99 EUR in NLD with your () at PAYPAL

We would like to inform you about an unsuccessful PURCHASE POS of 29.94 USD in USA with your ()* at () on 15.07.2022 09:00:31

We would like to inform you about an unsuccessful PURCHASE POS of 27.00 GBP in GBR with your () at () on 15.07.2022 03:25:35.

These are only a few. Can you imagine how angry I am and that I will demand to be refunded by this awful bank completely for all above and coming bill that I can not pay due to their lack of professionalism and service.

Screenshot is after trying to add the card which should be working.