Merthyr Motor Auctions - www.auctioneers.co.uk

Take Care.!

One business delaying another's start by supplying damaged goods - Dodgy sales covid hustle regs violators. £7400.paid for a usual priced £2500 ebay van at Merthyr vehicle auctions. £140k given to charity by them over time apparently but at what cost to buyers? The problem is hocking off for parts/scrap yard near vehicles as good when they are not, The ''sold as seen'' age-old mug off hoser chant = is not a legal term recognized. Worn out clutch ex-rental van not company as quoted & to add insult to mug off injury the supposed 6-month mech cover guy said they don't cover the clutch as it's seen as a consumable.! = rotten show. Fair play - Sale of Goods Act 1979 (SoGA) state that the goods are as described, fit for purpose and of satisfactory quality.. FAILED ALL.!

Date of experience: 16 January 2023

Cannot say what a pleasure to visit this auctions family run, welcoming and friendly. My Husband bought a van from them 7 years ago and is still going. They tell you straight if there is anything wrong with a vehicle.If there is something wrong they will go out of their way to rectify it if nothing major. Just travelled down there today all the way from North Wales to buy a car.It was checked over and they taxed it for us before driving home. They are lovely people and will go out of their way to answer any questions or concerns. Would definitely recommend them to anyone wanting a car or van.

I bid on a vehicle in £50 increments. The auctioneer increased by £100’s! I terminated my bidding £400 before the auction ended but somehow i won it without bidding at £8000 instead of £7600 when I stopped. I had to pay a £500 auction fee immediately on the spot before realising I was being made a fool of. The vehicle is ok, but I’ve paid at or above the retail price on a tatty vehicle which is not a reason to go to auction. I would seek legal action if I knew how.In response to auctioneers.co.uk, thank you for your helpful response. As above mentioned, you increased in £100’s when I bid in £50’s. You’re excuse? I couldn’t be heard! If you couldn’t hear you couldn’t see me bid! Taking a non returnable auction fee within seconds of auction end is very obviously a well established 40 year method to make money before people realise what's happened. At which point it’s too late, you’ve already got the £500 while they still suffer with exhaust asphyxiation and not thinking straight enough to correctly judge you’re intentions. as for your method for charging people for spotter assistance and still gaining retail price or higher on vehicles that are half that cost in other settings astounds me. I was warned by other victims of yours before attending, but disregarded their poor experience as lack of auction experience “which I have plenty of” this is how I know what you’ve done.By the time you get your instant £500, it’s already too late for your customers. I hope you keep verifiable records and cctv evidence to prove my bidding at £8000, as this will be the grounds of my civil case which I will happily post the result of here.

Having never done online or phone bidding before, I contacted the person I dealt with via web chat and he explained how it all works. I then registered for the sale and had a spotter call me prior to the auction to explain how the telephone bidding would work. I then got a call just as my lot came up and managed to win the bid. They arranged transport at what I thought was a very reasonable cost and delivery within 2 days.

Anyone having reservations about using them I would highly recommend giving them a call as the staff are very friendly but professional.

I will definitely be using Merthyr Motor Auctions to buy all my future vehicles.

After months of looking for a Vauxhall Insignia we now have our perfect car and at the right price, right from the moment of walking through the pedestrian gate after a 2 hour drive we were treated to a friendly efficient service from some really polite gentlemen, who looked after us (called spotters) explaining all the process of buying with them and helping to set up the finance, the cafe was lovely and clean and a nice atmosphere to have a welcome cuppa (you can even have a delicious meal if hungry), even the loos are lovely and clean, my husband and I would recommend going to MMA's their range of ex fleet vehicles is quite extensive from ambulances to fire engines, vans and cars and from what I gather most have service history and have been well looked after, even had a warranty, we left leaving a bid on the car we wanted (the spotter even gave us an accurate price range) we were then phoned and given a 5 minute warning for when the car we liked was due to go through, our spotter then phoned when the car was going through the auction and we could hear the auction process and then great news the car is ours so we arranged to go and collect it the next day, we went up by train the next day (just so people know Merthyr Tydfil is the end of the line so there's no missing your stop) and we caught a taxi from the station to MMA which cost us £6 (bargain compared to the taxis around our area for the same journey) we were met by our spotter who took us through the paperwork step by step explaining everything in laymans terms, we then had another cuppa in their nice cafe we shook hands with our spotter and away we went in our lovely new car

I visited my first ever vehicle auction and asked for help to buy a Volvo V70 car which was previously an ambulance. The staff told me exactly what to do and the auctioneer even took the time to speak to me whilst I was waiting. To be honest if he hadn't spoken to me I would probably have left early as I did not have much knowledge what I was doing. When I picked the vehicle up the next day I had a bit of a wobble due to some minor issues on understanding the vehicle and the staff then came out and helped me again with fixing a few minor items.

I have already recommended MMA and will continue to do so.

Hi

I couldn't say enough about this company

I bought a 2010 vauxhall insignia for £4300 using the online spotter

I originally placed bids of £4500 on 4 cars but only needed 1, so instructed the spotter that when I bought 1 to withdraw all other bids

The spotter was fantastic and got the car for me at £4300

I was give all the info on the cars and photos before I placed the bids and when I collected the car a few days later the service was excellent

"Their was a queue of people collecting vehicles"

Everything about the car had been exactly as I was told even the scratch on the door.

I imported the car to Southern Ireland and had to pay duty on it so the total cost including flights, shipping and fees was €8000 and I've just had the car valued at €11000

I bought the car last November but waited until now to post a review just in case I had any problems

Very happy 10/10

Merthyr Motor Auction staff provided me with an excellent service and they are very informative about their products and services. Their staff went out of their way to help me bid, purchase and finance my new van.

Keep up the good work.

I saw this business advertising on Ebay which happened to be a vehicle I was interested in. Not much info in the listing and only 2 poor quality pictures. I visited the site and the vehicle I was looking for was not even listed. Looking around not much info is available on any vehicle, here's the crunch. They want £10 a week to gain access to all data including pictures. So if you want to browse the listings you won't see much unless you don't mind paying the £10 a week. That's like having a box office to sell tickets to visit a car showroom. Don't these people make enough charging buyers and sellers or is this just greed. Well they say one is born every day, but this fool and his money are not easily parted.

i bought a van with lighting tower on roof from mma few weeks ago , i have to say that the staff could'nt have been any more helpfull , from the moment i got there on the Saturday a member of staff pointed out location of sales office canteen and toilets , another staff member asked if i needed any help i asked him to explain the cost involved in buying and he did in a easy way to understand, anyone buying a used van will get value for money at mma, id have no problem buying or recommending this place to anyone , it is a well ran and a great place to see what a auction is all about , this is my first time writing a review about anything 10 out of 10