Lowdhams of Huddersfield

Just had my third habitation check done, last year it was £170. Nearly fell off my chair on being told it was £299 when I collected it. I wasn't informed of this when dropping it off. This price is way over the top for the amount of work done, & its only a six metre van. Plus the gas taps, awning light & fridge were left on. I was warned that the gas bottles were unsafe due to only having one securing strap, this is how the van was delivered from Baileys & it passed your pre delivery check plus two subsequent hab checks, so why is it now a problem? I have always defended Lowdhams in the past but now I feel aggrieved and am unlikely to be a customer again. So for you its short term gain, long term loss.

In May, I bought a brand new Swift Basecamp from Lowdhams in Huddersfield for ~£19K. It turns out it had been manufactured improperly and due to unprotected water ingress is now thoroughly damp throughout (80-95%)! Lowdhams have refused to take the caravan back and refund me. We are now in dispute about what happens next. My advice. Avoid Basecamps like the plague. Avoid Lowdhams like the plague. :(

Cannot understand all the negative views here.. I purchased a van from them last september it had a slight problem They couldnt do enough to sort it out.From sales staff to the young ladies in the service their profesionalism was first class.

May 2016 bought a new Hymer motorhome. Lowdhams,Huddersfield had it for 1 week because the 3pin plugs were the wrong way round.It took them 1 week for a habitation check, they had it for another week for an airbag fault. When I went to collect they told me that they couldn't fix it and that I would have to take it myself to a Fiat dealer.It then took 6 weeks to obtain the parts.

Last week 5 days after the warranty had run out I had a problem with the step not returning . I phoned Lowdhams and asked as I had lost 9 weeks of warranty, as a gesture of good will would they look at the step, and was told abruptly by the service department that the DO NOT DO GOODWILL.

I thoroughly agree with a previous reviewer ,they never return phone calls ,totally inept, and once they have your cash their customer attitude changes.

I wish that I had read this review site before dealing with them.

Had Motorhome serviced there never again cost me £800 plus , and still had to take it to a Fiat

Dealer for them to end up doing what I asked this shower of T to do but did not ,

So stay well clear

Excellent at selling you the dream but thereafter just did not want to know. Promise the world and fail every time. They don't reply to telephone messages or emails. Ended up taking legal advice from caravan club which really woke them up. Have since compared our experience with this lot with other caravaners - like ourselves will never use again.

We bought a caravan from Lowdens in 2016, sales was great couldn’t do enough for us, but that where it ends, we had endless warranty problems and had to take it back at least once a month sometimes twice for the first 12 months, we had to constantly chase them for updates, she’s not at her desk was the response most of the time, rarely did they return our calls and one of the lasses in the office wouldn’t look up from her phone until she had finished texting or facebooking or what ever she was doing, then when you tell them you’re there to pick up the van, you’re given the paper work and go and check it yourself, then come back to sign it off.

We said we would never go there again, but we say a 2018 Cadiz and wanted one, after talking to the sales manager who told us there was a new GM and things will be changing, if we wasn’t happy at any point go back to him he would sort it etc etc. We decided to go for it with them, we didn’t want it for a couple of months but wanted the finance in place, they wouldn’t do it, the sales person just wanted a deposit telling me if we didn’t put down the deposit we might lose it, Bailey only had 1 left and wouldn’t be making any more until 2019, this was Oct 17, that wound me up and they lost the sale, we went to another local dealer the day after and did the deal, and saved money.

We ave just bought Motor Home from lowdhams Huddersfield. The service from the guy we bought it through was brilliant. He wasn't pushy he was very helpfulland talked us through everything.nothing was to much even when we was waiting for our finance .he was very patient.he rang as a curtacy call every couple of wks.we ave now got our Motor Home and no we can call this guy up when we want.we feel very comfortable with him.i would recommend lowdhams Huddersfield to anyone.all staff we dealt with was very good.

Yet again I have been fobbed off with an excuse from this company over a warranty issue . Lowdhams need to make far more effort to address problems with newly purchased motor homes .

Put a deposit on a caravan then a day or so before collection called to say it was damp beyond repair then they had another identical one and the same thing happened again with the same reason. Bought another from elsewhere lowdhams really need to check them better before putting up for sale