1st Choice Spares UK Ltd www.1stchoice.co.uk

Don't buy anything through this website. No support at all...

SC Motor Services, one of the parter of 1stchoice.

They sent me 3 broken parts of 4 parts. I did not accept them. Then they wanted me to return the parts. I returned them immediately.

After all, They neither sent me new fucntional parts nor refunded my money even though they promise one month warranty.

Now, they don't reply my messages. 

I bought 4 parts (caliper sets for the front side) for my Honda from SC motor services through 1stchoice 10 days ago. And l paid £170 pound however they sent me 3 broken parts. I returned them without using them. They said they will change them or refund my money. Now they don't wanna refund my money.

After all, they neither sent me a new part nor refunded my money. 

Purchased a gear box from 1st choice on SAS ltd.. they sounded so sweet, quick and well organised..but.. just untill you make the payment. After that they just ignore you.. was lucky enough to make a dispute on time so manage to get my money back..

Please avoid!!!!

Guys, beware of buying from this company. I bought a bad car engine from them and they asked me to do a video recording which i did to prove the engine is bad, afterwards, they promised to get back to me after the car engine was sent back to their company but refused to until several days later only to send me a video showing the engine was good. I requested for a refund and only for them to deduct the delivery and collection fee. They purposely sell a bad stuff only to trick people with delivery and collection fee. This is to let people aware and not to fall a victim like me.

Ordered an engine through ONES GROUP LTD. Leeds on 22/11/23 other than invoice and receipt from 1st choice I've had no communication from the supplier at all.

I've called on numerous occasions to be told engine has been dispatched but they are waiting for tracking details,this has been going on for 2 weeks. Several emails have gone unanswered.

Fortunately I paid by credit card but now have to wait 30 days to raise a dispute.

Meanwhile my car is off the road.

First time dealing with this man and his company and have nothing but praise for the way he has handled my request for spares. These were sent to my main dealer who also advised me of their surprise of the shipping and condition of the item. I have no hesitation in recommending the company to any of my friends should they need spares.

They have a load of bad companies on their books, they don't seem to care. Japanese Car Parts to my money (the only thing they did efficiently), and haven't sent the part despite numerous calls. It looks like I'm not the only one. 

Went through 1st choice for a tailgate for my elderly parents toyota. Paid foreign car spares for part. Still waiting nearly 2 weeks later. Spoke to them and was told it was ready to go. Spoke to them again and they said they were waiting for a currier. Spoke to them again,told they can't get it delivered for the price they asked me to pay for post so said they would charge me moreover I come come and collect it in the vehicle that doesn't have the part fitted to.

Ended conversation with them promising delivery.

Still no delivery.Disguting service, I won't be using or recommending them

My son ordered a front passenger seatbelt from the Rochdale centre. It arrived so he took it to our local garage to be fitted, garage calls saying it was the wrong seatbelt having trying to fit it. My son obviously had to pay their labour costs and then it took 2 was to obtain a refund, but of course they wouldn’t refund us the garage costs. I telephoned every day for a wk and always spoke to someone different who assured me that they had sent out the correct seatbelt, so wk 2 nothing had arrived so I rang again and was told that they were out of stock and to ring back after 4pm to request a refund because apparently that’s when they are issued. So unprofessional! So avoid at all cost

1st Choice are only as good as the firms that they promote.They put me in touch with a firm called CAR AND VAN DISMANTLERS in Rochdale who were worse than useless.I sent CAR AND VAN DISMANTLERS photo's of my gearbox so that they could compare it against theirs.They said that their gearbox was 100% the same gearbox,I paid for it and on the delivery day I phoned them to see if it was on the way.Not only was it not sent,it was still at their premises (probably still in the donor vehicle) and they just said that it was the wrong type of gearbox!!! TIME WASTERS

I ordered a part and was assured that I would get a refund if it was not the correct part. When I phoned to chase up my refund I was told that they would be charged a 25% handling charge which has turned out to be more than 50% of the item. I asked why this was not explained to me at the point of ordering and I was told it doesn't have to be as it is their policy. I could have ordered the part brand new from a decent supplier.