QVC UK www.qvcuk.com

I noted a number of reviews criticising QVCs customer service, I have to redress the balance. I have been a regular customer over the last 20+ years and can honestly say I have received the very best customer service from staff over all that time. Nothing has been too much trouble, I have always received full satisfaction or been given my money back upon request.

I have to give credit to all staff for their faultless attention to detail.

I wish w had read the poor rating before making a purchase from them. They are absolutely useless when dealing with complaints regarding their products. They are no help and just do not want to know if something goes wrong with items purchased. Waste of money. Just keep away from them. L

Why does this site allow 1 star as opposed to minus ratings, as this is what I would give the liars at QVC!!

I have made multiple purchases in the past, paying ridiculous P&P....2 items of different colours, but they still charge 2 full P&P costs...but if they're the same colour they discount it...but that's not my problem (this time)!!

I placed an order for 4 items. All were in stock when I placed the order, and nothing went out of stock until more than 15 minutes after I ordered them. I checked why 2 of the items hadn't arrived today, and was told they were 'wait listed', as I hadn't ordered in time....which is an utter, utter lie!! This has destroyed a Christmas event my family and I had set up!!

On top of this, QVC has been flogging their lies on Topcashback too. They did this by saying that if when using TCB I could earn a percentage back. They have refused to pay about 10+12 orders placed via TCB this year alone!!

Unfortunately I have some payments left to pay to them or I would have told them where to go today.....but am looking forward to the time I can tell them to 'sod off!!'

Bought a shark vacuum cleaner for £253.95, a Today’s Special Value, exactly the same product for sale a few days later on the shark website for £199.00 with free delivery, never again will I use QVC

Like so many other reviews and reviewers, my recent experience with QVC and their selling partners, leaves a lot to be desired!

I ordered pies to come to Northern Ireland as I have done multiple times in the past. 4 weeks passed and no sign of my delivery. I checked their site and it stated these had been sent and delivered. I contacted QVC, who stated they'd get a replacement sent. No notification from QVC, however their website stated it had been posted. Again, I gave it 2-3 weeks, but no delivery. I contacted QVC, who told me that the company don't post to Northern Ireland!!

I advised them that I'd had at least half a dozen deliveries from this company. If they didn't deliver to Northern Ireland, how did the first delivery get posted, but not make it to me? Why did I receive 6+ deliveries in the past!?

I was offered £20 not to leave QVC when I told them I've had my fill with their recent inadequate responses and the cost of P&P and returns!! (Another online shopping service with a name the same as a South American river can post free of charge and return for little to nothing).

I'm now waiting for my last Flexi pay to clear, then I'm leaving with all my data with me!! I don't want to hear from them ever again as I've had too many metaphorical slaps in the face from this company!!

I'd suggest (given the reviews and average scores on this site) that QVC do a lot of soul searching and speak to their customers to try to change things around, as internet shopping is going to close them down....and their unique USP isn't going to save them!!

MY ORDER NOT ARRIVED AFTER 14 days!

I paid in full!

Now told they will not get anymore in BUT STILL SELLING IT ON WEBSITE

IF they keep everybody's money for 14 days then not deliver what a profit they make on the interest of hundreds of people.

I have to wait for my money to be returned

Have shopped with QVC for 11 years received a phone call to say my return rate was 6% above the permitted level l mostly return clothes and shoes as they often don’t fit. QVC charge huge postage rates no free returns they are also a multi million pound organization.When l question the fact that the 30 day return policy is often commented on and actually incorrect if there is a percentage limit on returns the qvc caller said it was there policy never heard this mentioned on the hyped up shows.Will be taking my custom elsewhere and advise others to do so .

I was disgusted to hear the presenters talking about the slug pellets saying that slugs have no use and are a pest. Slugs are the main food source for hedgehogs and itsvthis kind of attitude that is killing off our hedgehogs. Shame on you!

QVC used to be a very good shopping channel, not any more! Where to start? There are still some good presenters, but sadly there are now too many who think the shows are all about them and not the products they are selling. Ignorant is the best way to describe them, talking over those who represent the brand. If they don't talk over, then they shout to make themselves heard or giggle like schoolgirls. Now the products. Have ordered few clothes due to sizing problems. Have recently queried quality of Skechers footwear as they are wearing out too soon for price and wear. Never buy makeup now, after poor experience with Gatineau moisturiser that actually gave me wrinkles! Real Pie Company mince pies have to be the worst ever tasted, to much sugar sprinkled on top. High street bakery has better quality at a fraction of the price. OPI cheaper on other online sites. Diamonique necklace badly tarnished, although it's never been near any perfume. Only item that's been any good is H20x5 steam mop, although I bought new pads from Amazon.

Ordered and paid for Richard Jackson Flower Power in February. As of today 27.04.18 item has not been received. Emailed QVC numerous times and promised replacement would be sent out - still waiting!!!