Andiamo

We booked a trip to Italy with this travel Company and it was horrible dealing with the owner. Please DO NOT USE Andiamo Tours in New Haven Ct. The owner is out for money and will take it any way she can.

Do not use this agency or let your travel agent use them as a subcontractor! We requested a specific tour with visits to specific locations as part of a family genealogy trip to southern Italy. They totally ignored the locations that we wanted to visit and booked us on some other prearranged tours. Despite repeated requests for a final itinerary, we did not receive one until the week before we were scheduled to leave. When we complained about the tours that we were booked on, we were finally rebooked on the correct itinerary after many phone calls and frustrating emails. Then we were presented with a hefty bill for the difference.

Had we not been very specific about our dates and locations, I would not be annoyed. However, we were very specific repeatedly about the town that we wanted to visit. They obviously do not give a regard for their client's wishes or budget. All requests for absorbing the difference were met with indifference. I plan to enjoy my trip and then file complaints with the better business bureau and the local attorney generals.

They arranged everything for us. There was always a travel guide and a bus to take us where we needed to go. They were never late. We also got lots of free time to explore the cities on our own. We got to see everything we needed to see in Italy. I felt like we had plenty of time in each city and that we saw all of the famous places as well as some I have never heard of. I didn't feel rushed at all. Very professional, on time. Great experience. Got to see a lot of places. Would definitely recommend to anyone wanting to visit Italy and go to more than just one city.

My nephew (aged 25) said it was his dream trip to Italy. I've been there several times before but I wanted him to experience the very best of what Italy has to offer and he was NOT disappointed. I highly recommend Andiamo for anyone travelling to Italy. It's absolutely the BEST!

Don't use them. We knew nothing about Sicily and we would have been much better off booking this trip on ourselves. Opportunistic price gougers with no sense of customer service. It's all about the profit with these guys. What customer?