The AA Driving School, nationwide UK

The AA Driving School, nationwide UK

User reviews
5

Value For Money

write a review

The AA Driving School, nationwide UK

The AA Driving School, nationwide UK
4.06 1,236 user reviews
570%
47%
31%
23%
119%
5

Value For Money

User Reviews

UserName8
5

Value For Money

Excellent Quality Teaching

Teaching quality was very thorough, my instructor created a relaxed environment where there was no pressure which made learning much easier. We worked our way up from learning to turn left and right all the way to driving on motorways in a few months, my instructor was very attentive and ensured any weaknesses in my driving was fixed asap. Instructors car was spotless and beautifully maintained. Genuinely enjoyed each lesson.

Joanitah
5

Value For Money

I Had A Great Experience

I had a great experience with my driving instructor Murad, he was very patient and understanding, I passed my test first time “

1
dh2011

Hi Joanitah, were thrilled to hear you had a great experience and congratulations on passing your test and getting on the move! Thanks for leaving a 5 star review.

nemo_yin

Unacceptable Treatment By Aa Driving Instructor

I had a disappointing experience with TheAA Driving School on 31/01/2025. My instructor insisted on seeing my National Insurance Number, which I don't have, and refused to accept my provisional driving license alone. This led to a 38-minute delay while I contacted the DVLA for verification.

The instructor's unprofessional remark about throwing students out of the car if they were rude created an uncomfortable atmosphere. Additionally, my lesson was cut short by 18 minutes.

Overall, the instructor's behaviour was dismissive and unprofessional, falling below the high standards I expect from AA Driving School. I felt discriminated against and hope this review prompts improvements.

3
nemo_yin

I am writing to express my dissatisfaction with the resolution provided for my recent complaint. I appreciate the time taken to review my case, however, the outcome is entirely unacceptable.

I trusted The AA for its commitment to providing excellent service and expected a fair and reasonable solution to my complaint. Unfortunately, the resolution offered falls short of my expectations and does not address the core issues I raised.

I am requesting a thorough re-evaluation of my complaint and a more satisfactory resolution. If my concerns are not addressed appropriately, I will have no choice but to escalate this matter to the relevant regulatory authorities and consider alternative dispute resolution options.

nemo_yin

Thanks for your comments. I sent an official complaint email to The AA a week ago without any response or feedback. That's why I had to post a comment here.

dh2011

Hi, we're sorry to hear this and would like to look into this further. Please click and chat to the team via our website so we can help.

Chosen12345
5

Value For Money

What Stood Out The Most Was The Calm Demeanor Of M

What stood out the most was the calm demeanor of my instructor , which helped ease my nerves. He encouraged me to ask questions and made sure I understood everything before moving on. Thanks to his guidance, I gained the confidence I needed to pass my driving test

Overall, I had a fantastic experience with him. If you're looking for a knowledgeable, patient, and supportive driving instructor, look no further! Thank you for everything!

wktun
5

Value For Money

I Would Recommend Based On My Own Experience

My instructor was very patient and kind. He showed me driving instructions that helped me drive safely and pass the driving practical test. I am very pleased with the driving lessons and would recommend to my friends and others.

NelsonMK
5

Value For Money

Best Automatic Driving Instructor In Mk

I met Ren after wasting 22 hours with another instructor but after just 10 hours of training with her, I passed first time.

I will highly recommend her for anyone who wants to pass first time.

Osheajoof

Terrible Driving Instructor

I had a very bad experience with my driving instructor who worked for the AA she wasted 20 hours of my money and time. She only took me around one estate and one main road the entire time and used to be 5-10 minutes late every single lesson.

She the would park up for a good 30-45 minutes of my lesson and wouldn’t stop talking about her life and the things going on in her life such as how her boyfriend had an incident at his workplace which caused damage to his hand, how her sister was having relationship issues with her boyfriend and other problems in her life that didn’t relate at all to me learning how to drive . I don’t know if she thought I was her personal therapist but I’m not happy at all with the outcome as I’ve spent around £600 and only been compensated by the AA £31 which I find ridiculous. Once again I will not be recommending this driving school to anyone,

ARMANDSROKIS
5

Value For Money

Aa Driving Instructor

Recommend if living in medway area with Mr Murad Chowdhury. Very respectable geeza always can have a laugh and giggles. Passed first time because of him. Always offers you coffee when he needs one and he knows the best coffee places haha. Strongly recommend anyone with him if wanting to learn to drive

2
dh2011

Hi Lexi, we're so happy to hear this about Murad and hope you're staying safe on the roads ????????.

dh2011

Congratulations on passing your test first time, thanks for this awesome review.

Sayih
5

Value For Money

Highly Recommended Instructor

I did passed my practical driving exam last 19/12/2024 in Cardiff.

I was so happy and thankful with the help of my amazing driving instructor. Whose professional, always early to come whenever we have lessons, patience whenever I made mistakes with my driving. He would also explained the reasons of why and what needs to be done to fix the mistakes. The car he is using is quite immaculately clean and tidy. The car looks well maintaned and always clean.

The company AA is great, customer service were always help me to find a proper instructor. Good for the money you investing in to learn how to drive and get your professional driving licence.

Overall it was excellent experience for me. Thank you to my instructor. You are doing a great job!

BrendanC88
5

Value For Money

Passed First Time

I had a great experience learning to drive with the AA driving school. My instructor, Muharrem Sekiraqa was excellent. He thought me everything I need to know really quickly and made sure to do mock tests with me as my test date was coming up. I passed my practical driving test on my first try with only 36 hours of lessons. I highly recommend Muharrem to anyone wanting to learn how to drive manual.

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Q&A

Zalfonso

I am not happy with my instructor and would like to change it. Do you know a good AA instructor in South Ealing/Brentford?

Mama_Cuddles

If you check the website or phone them they will tell you who your nearest instructors are. You can book lessons online too and you will be offered a choice of time slots.

wayneypro

I'm considering taking up a franchise as an AA driving instructor. Reading through this thread there are a multitude of similar bad experiences, primarily relating to the conduct of the instructors'

I've also noticed that on a majority of these posts the AA have replied with comments which indicates to me a desire from them to improve and listen.

My question as a prospective 'Franchisee' is this:

Would you as a parent or student choose the AA Driving School as a preferred provider based on their reputation and how much would the ratings in this thread influence your decision to use them?

There are several companies out there that offer a franchise solution; RED being another popular one. I'd be interested to get some feedback on this so I could at least feel that I would be choosing the right organisation to train with.

At this point in time I'm inclined to choose the AA purely based on its long standing reputation and that any other schools (including RED) are likely to have both good and bad instructors too.

Mama_Cuddles

I would choose AA over Red. AA are far superior but Red are the most complained about and worst for customer service and quality. This is my personal experience of both.

marcuz

Any tips about test centres between Cannock and Wednesbury? Which one is best place to take my test?

jujubeej

Can anyone give any details or advise on the south west London school? 

marcuz

Has anyone had a I instructor from Lichfield or Sutton Coldfield in West Midlands? Any bad experiences?

marcuz

Ok thankz for your answer agusia78,its just I'm worried I had about 2 instructor pass they took my money without doing my practical test.

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