Pingo www.pingo.com

Pingo www.pingo.com

User reviews
2.6

Value For Money

write a review

Pingo www.pingo.com

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Pingo www.pingo.com
2.38 26 user reviews
523%
412%
34%
24%
138%
012%
2.6

Value For Money

User Reviews

AJhere
3

Value For Money

Very Satisfied With The Service For Past 10 + Years

I have been a customer of Pingo over 10 years. Overall, I have been very pleased with the service they have provided. I really like the fact that we can add numbers from which we can access the Pingo account more easily. I really like the speed dial feature as well! I am able to call family during my commute to and from work and anytime. I know that with new technology, there are many free options. I have always liked the fact that I am not restricted by Wifi. I am glad that i have the flexibility to dial from

Jay61997
4

Value For Money

Smart! Fast!! Professional!!! - That's Pingo

I have been using Reliance calling card for more than 3 years and wanted to try few other products in market as Reliance was getting costlier as days goes by. After a breif ground work, I was interested in setting up an account with PINGO. The Account setup was so simple and no complex. it took not more than 3 minutes to Create, Verify, Authenticate and Approve. Above all, The customer service I received from PINGO was really really awesome. The turnaround time was not more than 20 minutes to address my query. This is really an amazing experience. I am delighted with PINGO's Customer service and response.

Guest
5

Value For Money

Let's Enjoy The Reliability And Calls Provided To The World.

I Love Pingo a lot, 100% Call Reliability and Quality, Keep up the Great Work. Improve the reliability and call quality. Other than that everything is perfect, make your rates cheapest and show a comparison like vs the leading competitiors. including Vonage. I make calls to Sri Lanka and the quality is outstanding. I would definitely recommend Pingo to anyone who likes to make International Phone Calls. Pingo is our trusted International Calling Card.

1
PingoDotCom

Thanks for your business & advice. We are listening and appreciate your loyalty!

- Customer Service

Guest
1

Value For Money

Stay Away!!!

Horrible customer service! They charge you first and keep you waiting for unknown amount of time to credit it to your account. When you call the customer service number you are instructed to dial 1, 2 or go to their website! by the way 1, or 2 do not deal with your questions concerning transactions/payment, etc. So all you can do is sit there and wait for them to credit the charged money into your account somehow someday if they wish!! This is stealing. I will sue them if they don't get back to me in the next 2 days.

STAY AWAY!!!

1
PingoDotCom

Just to clarify for fellow readers...

We are truly sorry for the customer experiences listed. Pingo has made several changes to resolve the verification process while still keep our customers info safe.

Pingo maintains a 95% customer retention rate which is earned from having a quality service with affordable International call rates.

We offer a 100% call quality guarantee with service available 7 days a week from 10am to midnight at 1-888-878-8838 or email contact at p.i.n.g.o. dot com. However you do need to press 1 for English or 2 for Spanish. Then press 3 to speak with a live agent.

Future readers please feel free to reach out to us to resolve any concerns you may have directly!

- Pingo Customer Service

Guest

I Started With Pingo In March 2005 And Used It Qui

I started with Pingo in March 2005 and used it quite frequently in an area that didn't have cell coverage. It worked very well for us as calling long distance on land line was expensive so we cancelled long distance and used Pingo to our satisfaction. Since, cell towers have been installed closer to our location and cell service is now quite good so we've cancelled Pingo. It served us well over these years.

Skip in Northern Illinois

1
PingoDotCom

Thanks for your business & kind support over the years!

ghashj

Virtually Impossible To Make A Call After Midinght

i make calls to ghana and with pingo, i dont even get pass the initial prompt that asks you to press one for english.

the rate is ok compared to rebtel and skype though

1
PingoDotCom

Just to clarify for fellow readers...

We are truly sorry for the customer experience listed. Pingo has made several changes to improve the call quality to Ghana.

Pingo maintains a 95% customer retention rate which is earned from having a quality service with affordable International call rates.

One option is to look at calls from Ghana to get a lower rate of under 2 cents a minute using Pingo Soft Phone for web to phone dial calls.

We also offer a 100% call quality guarantee with service available 7 days a week from 10am to midnight at 1-888-878-8838 or email contact at p.i.n.g.o. dot com.

Future readers please feel free to reach out to us to resolve any concerns you may have directly so that we can set up a tech ticket and issue a refund if needed to resolve any confirmed call issues.

- Pingo Customer Service

LenGru
5

Value For Money

Very Happy With This Service, Been Using It For Years!

We have been using Pingo for quite a few years now. The service is always consistently excellent and easy to use. I have tried competing services, and Pingo is not only the best but one but also one of the most reasonable ones out there. If requiring help (for example, recently I needed to change my credit card information on my profile and asked for assistance with this because I mistakenly charged more minutes while doing this), customer service is prompt, efficient, helpful, and friendly. I highly recommend the service.

1
PingoDotCom

Thanks for your kind support of this International phone service!

- Pingo Customer Service

Guest
1

Value For Money

I Can Not Get An Answer For My Problem.costumer Se

I can not get an answer for my problem.Costumer service can not help

and can not get the Verification department. WHAT A SERVICE!!!!!!!!!!!!!!!!!

Your system should be udated. JB

4
PingoDotCom

This is a response directly from P.I.N.G.O customer service. Please note that anyone can contact account verification at pingoaccountverification /at/ p..i..n...g..o dot com for assistance. We verify all accounts to protect our customers information online. Pingo is proud to maintain a 95% customer retention rate with customer service available 7 days a week from 10am to midnight EST daily

PingoDotCom

This is a response directly from P.I.N.G.O customer service. Please note that anyone can contact account verification at pingoaccountverification /at/ p..i..n...g..o dot com for assistance. We verify all accounts to protect our customers information online. Pingo is proud to maintain a 95% customer retention rate with customer service available 7 days a week from 10am to midnight EST daily.

PingoDotCom

We have cleaned up the verification process to be more prompt to resolve issues - Customer Service

Guest

am having the same problem i icannot recharge my card and no costmer service to help no phone no. to call

Guest
1

Value For Money

This Place Is Horrible Stayaway.. Any Positive Re

THIS PLACE IS HORRIBLE STAYAWAY.. Any positive reviews have to be by there awful customer service. They WILL STEAL YOUR MONEY

2
PingoDotCom

Pingo maintains a 95% customer retention rate. Earned from having a quality service with affordable International call rates.

This review is slander as we offer a 100% money back & call quality guarantee.

For readers, please note that friendly customer service agents are available 7 days a week from 10am to midnight at 1-888-878-8838 or email contact at p.i.n.g.o. dot com

- Customer Service

Guest

Pingo is a ripoff!Terrible service,they do steal your money.

Guest
1

Value For Money

Please Never Ever Try Pingo Calling Card, Its A

Please never ever try PINGO calling card, its a waste of time and money. They just get the money and run away never respond to the mails nor the customer care. Please keep off this nonsense. I wasted $20.

1
PingoDotCom

We are truly sorry for your experience and wanted to personally respond.

Pingo maintains a 95% customer retention rate which is earned from having a quality service with affordable International call rates.

We offer a 100% money back & call quality guarantee with service available 7 days a week from 10am to midnight at 1-888-878-8838 or email contact at p.i.n.g.o. dot com

- Customer Service

1 - 10 of 26 items displayed
1

Q&A

SOLOZAR

Can you use Pingo if you live in Spain and want to use it for calling USA?

1 - 1 of 1 items displayed
1