Brita Aqua Fountain Water Filter Chiller

This morning the water started tasting bad...sort of plasticky and funky. I put a new filter in yesterday so I presume the filter is faulty or there is gunk trapped in the machine somewhere. I think Brita should refund every person who has spent money, not only in the original purchase price but the power usage and the expensive cartridges! The fact that they do not make these anymore speaks volumes! Mine's going to recycling and I'm going back to bottled water until I can find a water cooling system that works.

The best selling points about Brita Aqua Fountain Water Filter Chiller was 'its looks' and worktop convenience. After six months use the machine began to emit a very tractor-type noise. The filtering system began to fail as 'floaties' began to appear in top reservoir of fountain - an unhygienic factor compounded by a build-up of 'gunk' in spout of water faucet - hence as I was of the opinion I may have used a batch of 'faulty' filters I changed (quite unnecessarily)the filter before the Memory table had dropped to one bar.

Eventually, as the constant changing of filters had no impact upon the 'gunge' like substance I stopped using the machine - and reverted to using shop-purchased bottle water. I would have complained to Britva about the problematic machine but unfortunately the guarantee was no longer applicable.

In hindsight, I should have checked the internet for the history of the Aqua Fountain. If I had known there was problems with the machine then I would not have purchased the fountain. I will continue to use bottle water.

Not including the cost of purchasing a machine not 'fit for purpose' I expended quite a substantial sum of money on replacement cartridges. Needless-to-say, in my opinion, the logo of Brita has been tarnished and in future I intend to avoid the purchase of any item with the Brita brand mark.

I have never had a product that is so pointless. It is good to see that it has an average rating of 1 star on here. Dont buy it. I have had 3 of them in 4 years. Each time they break after the year so no manufacturers warranty, no retailer warranty and cartridges in the bin. By my reckoning £100 for the machine + electricity = 1 bottle of water @ 20p * 500 bottles. Hence I would have to use 10 bottles a week to make this break even, not factoring in electricity, new cartridges and time to buy a new one all the time. Hence dont waste your money. This is sold on the benefits of the plastic that we all drink from. I say build a quality product that lasts then we can talk ..

I have always used Brita water filters and have never been disappointed with the quality of products they produce. I have had this particular model for 8 months and it runs just as well as the first day I bought it.

I had 2 of these now for just over a year. They look great, the water flow has always been so slow.When I clean them out I take all the bits off, but why is there so much water inside which takes a good 1/2 hour to empty. by lifting upside down, I am sure these are not very safe anymore, one is leaking all the time from the bottom...These can't be safe to plug in, I may get a shock, they should be recalled, which would cost them high..I will give them a call see what they say..

Britta Water Filter Cooling system -

I have had so many of these filter cooling systems it was becoming joke. I idea in principal was great, but in practice not so. The kids loved having cold water, but we had major flow issues no mater what we did, in total I have had 10 of these units in a just over 2 year period, I was very lucky as my local argos kept changing it for me. I then got one from Tesco's which we had to return as it went wrong, then it went rusty (don't know why), Whilst the silver version was a stylish addition to the kitchen, we all know that looks are not everything and in this case, ain't that the truth.

Overall we were very disappointed with the performance and reliability if the cooler. I would not recommend it to any one especially at the RRP

I hve had two in the last 18 months,the idea is great,but it doesnt stand up to the Britta name.Both mine have made this really loud noise,just taken this one back to Robert Dyes with the first receipt to find they will not do anything about it!!!!!!!!!!!!when they exchanged my first one they didnt give me another till receipt,so to them its out of date for a refund.Can anybody tell me when you exchange something do they have to give you a new till receipt.The lady told me the year starts from when you buy the first item,

Like to add i did buy one of Brittas kettles it was great lasted at least 8 years!.and made 1000's cups of tea

We are on our third Brita Breville Aqua Fountain over the last 2 years. First broke down after a month or so and was relaced by retailer. The current one was kindly replaced by Britta themselves after an email conversation! It broke down a few days before the 1 year warranty expired. Instead of replacing with original (which was basic white) it was replaced with no fuss by the silver all singing lights blazing one which has behaved well.....until now (about 8 months). It has now started making groaning noises as it chills, doesn't chill consistently and has sometimes refused to dispense water! My husband is convinced there is an air lock as when removing the drain plug underneath nothing came out! But through tipping and persistent fiddling we now have water again but for how long? After this the first few batches smelt very odd but as on each filter change I always sterilise with Milton as per instructions it does worry me what is going on inside! We are also considering plugging it into a timer so its not on whilst we are asleep. This one has about 3-4 months left on warranty. If it breaks down after that I don't think I will bother with another but will revert to the old fridge style one.

noisy and a lot of bother. The spring and metal inside rusts up and it is disgusting slimy water which leaves rust deposits on the plastic water resevoir. All in all a load of rubbish.

On the upside it was quite a pleasant shade of blue as a light in my kitch

en but totally not what I wanted it for.

The support is there if you can wait, however what I do mind is the price of their filters from $ 8.00 per unit to $ 24.00 in seventeen months. If this keeps up some of us will be changing their water system filters once a year.

The unit is great but how about a break on the cost of the water system filters.