Wool Overs - www.woolovers.com

Returned item and have been waiting nearly a month for refund. Shipping tracking confirms Woolovers received return. When I called to ask status, they tell me they have "unopened containers full of returns" sitting on their dock. Essentially, their response was a shoulder shrug of indifference.

If you have to buy an item from this company, go through a 3rd party who isn't indifferent to their customers, Amazon or whoever.

I have just received this garment. Tried it on. And haven’t taken it off the rest of the day ,!! It is a most beautiful colour. And absolutely perfect fit. Lovely and warm but not heavy. And really smart ! It is going to be perfect for nearly everything in the cold weather. Many thanks Woolover. We just need a few more beautiful colours. Jblake

I have purchased several sweaters and tops from WoolOvers. I love their colors and styles, but the manufacturing quality is TERRIBLE. They start to fall apart, develop holes, come unraveled, shortly after the 3 month warranty period. All you can do at that point is mend them yourself.

I presume from this that the manufacturing is outsourced.

The sizes are quite inconsistent but the quality of the products are good. That being said, if you have a return you're in for a HUGE hassle. They don't read the exchange requests, take forever to do anything, do not seem to respond to emails for information until you've sent it at least 3 times -- my latest exchange is going on 3 months now....

I'm not so sure they're worth the trouble.

Sad to say my two jumpers have both gone bobbly despite the fact they are hardly worn and come off me and hung up as soon as I get home.

Disappointing as they are nice and light to wear. Was really hoping to buy more but fear they will all go the same way. Mine have not been washed yet either!

Sent 2 cardigans back. Nothing wrong with them, just not me. Been trying to contact them for 2 days, every which way. IMPOSSIBLE to contact them... Will not shop again.

Excellent cardigan, as always. Easy to order, speedy delivery.

I had to darn hole in front of sweater. I should have returned it but it was needed. Disappointed.

Always new and exciting styles and colours as well as being able to still buy old useful favourites for work wear.

This jumper is a really useful smart/casual style, very pleased with my purchase

I have bought jumpers from Woolovers for several years and always been satisfied until now. The jumper I purchased pilled significantly after 2 wearings which I have not experienced previously. We phoned to complain and have been sent a piller comb which has removed the bobbles.