Sandcastle Waterpark, Blackpool

Whilst we had a good time I wouldn’t advise for anyone with sensitive skin. Both my son and my own eyes were burning for 2 days after visit due to so much chlorine in the water. We go swimming a lot at normal pools and never had this before.

They basically employ kids so service isn’t the best and it’s quite pricey for what you get.

Such a great day, well organised lovely staff. Good changing facilities, the water slides were so much fun and well worth the price. Will definitely be visiting again.

And will not hesitate to recommend to friends and family.

On arrival I noticed that what we had paid for was for a 3 hour stay however when we booked it we thought it was 2 hours, even for 2 hours the price is amazing so we was really happy when we realised it’s actually 3 hours. The price you pay is well worth it.

Range of slides for everyone so that’s good, we went on them all. A few slides you had to wait longer than others but just like anywhere really.

As we left a staff member approached us and asked if we enjoyed our time and also to have a safe journey, which I thought was lovely.

Would highly recommend, shame it’s 4 hours away from where we live but hope to return in the future.

Its a fun place to visit with the kids. Had so much fun for a day.

Family of 8. Spent a fab day at the splash zone was clean, friendly. Staff couldn't do enough to help! Food wasn't bad at all. Ppl puttin there bags on tables but staff was there to tell them not to & removed them, can't complain at all. Top day all round. Thank u

Thought Park was a little expensive at first to get in and some money on a wrist band for drinks etc 100. However within half an hour of been within the water park I felt it was money well spent. Kids aged 11, 12 and 4 and all of them loved the water slides the lazy river and other activities. Didn't need the extra wrist band for watersides as more then enough to occupy the best of thrill seekers without them. Spent from 9.30 - 2 and kids still didnt want to get out. Definitely will visit again.

I would like to say on the 1st instance this isnt the biggest indoor waterpark in the uk. Skegness butlins is twice the size. The cost is EXTORTION making it what should say is the " uks most expensive waterpark " 70.00 pounds thereabouts for adult an two kids with slides added on, with ur crappy food and drinks added on 100.00 pounds for a splash.... but if u live close u get 50% discount. A Tourist town 90 % of visitors are not local????? So sandcastle played a good hand there didnt they. Extra cost for rides making it the most expensive swim in the country. The place isnt big enougth for tourism with crammed pools. Sandcastle staff Save me the automated response along the lines of " thankyou for your views. We will take it onboard, and we hope it hasnt put you off visiting again ".

On my trip to Blackpool Sandcastle, I asked for directions to go on the first few slides considering my friend and I had never been before only to get laughed at by 3 out of the 4 Members of staff I asked. Whilst on the subject I had to ask this many members of staff because each person gave unclear and unhelpful advice, laughing or muttering under their breath. I then found out with the wristbands we had, we could only go on four slides out of the so called 18, and when asking a member of staff what would be available for our wristband we were told about the four which were literally the same slides and two slides for new borns and toddlers when my friend and I are 16. It is understandable that those are the rules, however whilst at at the desk purchasing our wristbands we were only told that if we payed seven pound more we would be able to access the hyperzone, which would of given us only TWO extra rides. The member of staff at the desk did not tell us about the purple wristband, black, blue and several other wristbands available that would enable us to access different areas of the water park and this being said neither did the website which I spent a long time on as it only mentioned the lowest possible wristband price (£15.50) which you could only go on four slides with. The whole experience may of been a fraction better if the staff weren't as rude to laugh in our faces when asking how to leave the water park after we spent thirty minutes searching for the exit, prior to this asking 2 other members of staff how to leave and them giving unclear directions and rude overall.

I went on 'The Sidewinder' it's was a very frightening slide whick when from side to side like a pirate ship, there are ridges and the ride is pieces of plastick screws together, I went on and it cut my legs and bottom on the ridges and I have had back pain every since. Everything else was brilliant but in my opinion, children shouldn't be allowed on 'The Sidwinder'! I will not be going again because the price is mostly paying to go on it and I am not planning on going on it and cutting myself again!

To sum it up be prepared to wait nearly an hour for hot dog and chips an be spoken to like rubish when you ask how long it going to be.