CheapOair - www.cheapoair.com

Booked a flight and paid for insurance. Family emergency came up and I tried to change my flight. Cheepo informed me that insurance is through a third party. They refused to help us at all. Book at your own risk.

Hello,

I purchased my airline ticket on March 7, 2020. Next day I noticed a spell mistake in my husband's last name. One letter needed to be corrected. I contacted CheapOair right away, and they advised me to contact Waivers Team. Since March 9, 2020 I am trying to request one letter correction and still not resolved. I submitted the requested document, the form from Sata Airline along with my payment information, was using chat line, called many times. The last email I received from Waivers Team telling me to contact directly Sata Airline and resolve the issue on my own.

The other day during my chat with CheapOair representative I was advised to visit Azores Airline office in person!

I contacted several time Sata Airline and have emails from them saying that correction could be done only by travel agent - CheapOair .

"Please be advised that, any name correction on a reservation made by an agent must be processed by the issuing agent."

Very frustrating experience.

Very bad customer service. They do not price match even when you call within the 24 hour for any change they tag on a fee saying that the Airline increase the fee, I checked with the Airlines and found out that there was not increase in price.

later I found out that Justfly had the same exact flight for $124 less for 2 passengers.

They based out of India, so the mentality is very different, they just don't care !!!

DO NOT USE THIS PROVIDER, EVER

They hide all the important information so you don't realize it and when you call them they tell you that you dont get a refund.

This has been the worst experience i have ever had with third party, DO NOT USE IT STAY AWAY FROM IT

I booked some flights and in the website said "Coach" and when it came to information about baggage it directed me to the airline which stated that coach had certain allowance. when i booked the booking showed i booked a LITE fare that didnt include any luggage.

Then they changed my itinerary for one with longer layovers and when i said i would only accept it if i didnt have to check in my bags again they said i didnt need to check them again so i didnt opt for a refund. 

And also the customer service is bad, they tell you all the time to contact the airline, so what's this third party for just to hide fees.

Fast, excellent price, great service

I like cheapoair because it takes out the hassle of going through so many airlines websites to book my flight. It does all the job and picks the cheapest ticket for you. I tried it so many times and I had a full satisfaction.

CheapOair has made it possible for me to see friends and family over the past few years. They made it easy and affordable so for that I must say Thank you. I wouldn't have been able to do it without you.

Their customer service is remarkable! I travel every 4 months and I always use their website for tickets, and everything else. 10/10 would recommend to everyone. Once again, I will mention their customer service because I was in trouble once regarding a trip and they helped me out getting out of a tough spot.

I haven't used this site before and was redirected from another site. I bought my first ticket and didn't have any issues. I was happy how smoothly the purchase went and all the confirmation emails that followed.

With no hassle having to search for the cheapest flights on various sights Cheap O Air did the work. I will recommend the service to all.