Express Car Insurance www.expressinsurance.co.uk

They are threatening my 17 year old with debt collection agency's for £160,

being 17 and not an apprentice solicitor he just cancelled payments I have explained

to and apologized for my sons actions regarding this but as you can imagine all

Express Insurance Services want to do is destroy his credibility for obtaining credit in the

future.

Just excellent service! Call back service so didn't have to wait. Call back was about 5 minutes and when I spoke to an adviser they dealt with my query very well and quickly.

Brilliant company and easy to use would recommend to friends and family

really good, I do like the insurance.

Quick and easy to use and easily the best quote available

Great an very cheap to get ur insurance wow i am very delighted

Very easy and fair pricing, simple to set up and quick to do. Good experience so far.

Fast, easy to follow application with clear illustration of features and cost breakdown

Express insurance was the most competitive quote I got. Insurance is expensive enough without having to over pay for it. I got my quote from compare the market and this search site brought the cheapest quote too.

I wanted to cancel my insurance policy with Express 6 months in because I had purchased a new motorcycle and had received better quotes than Express had given me. I phoned to cancel my policy with Express and they said I would get a phone call later that day. 2 days after, I decided to call again, no response. Across a 10 day period I was phoning Express frantically trying to cancel my insurance policy because I no longer use my old moped. I called over 12 times, it was either no response or I had to wait in a queue. Nobody got back to me. Just after Christmas, I got a letter from Close Brothers saying I owe them £142. This makes no sense because since then I had received a letter from Express breaking down my policy and giving me a final cancellation price, which is £30 (The same price it said in my T&C). I am now seeking advice from an ombudsman regarding the prices Close Brothers have sent me. If you are a 17 year old looking for some cheap insurance for your moped because you have next to no money, like I was, don't use Express.

I am genuinely upset and appalled with the situation I am in.