Asda Breakdown Cover

Was 5 hours away from home and my windscreen wipers packed up!!! Called breakdown and was told as it is daytime to go to Halfords!!! As it was chucking it down and couldn't see where I was going this was not an option will try calling back at night. Should have stayed with green flag not impressed

I have been with Asda breakdown a few years even though I get new or newish cars. The problem with new cars is that none of them come with spare tyres anymore.

Miles away from home on a Sunday on the way to Gatwick Airport I pick up a nail on the motorway which causes irreparable damage to one of the rear tyres.

After calling Asda breakdown the repair guy turned up within 25 minutes, checked where we could get a new tyre and promptly loaded the car onto the truck and took us there. While en route Asda called to make sure we were ok.

All in all the service was a lifesaver and wouldn't be without it. Everyone I dealt with was amazing.

The tyre was replaced at Kwik fit so we went out for Sunday lunch while waiting.

We got to the airport Hotel at Gatwick later than expected but at least thanks to Asda breakdown we got there and they definately took the stress out of the situation.

My vehicle broke down at my home, I called up on the day & paid for the policy after the woman told me if they can't fix it they will take it to the nearest garage.

The recovery van turned up and had a look at the vehicle but realised it would need to be taken to the garage for a fix, but told me he can't take the vehicle because recovery is not on my policy.

Just paid AA £150 deposit + £16 monthly fee when I could have just paid the recovery company £100 to pick up the vehicle and take it to the garage.

Will never recommend these guys to anyone

opened a new policy last year, I received no mail, phone call, email or text to remind me of the renewal and automatically took out 125.00 for a renewal. I am still trying to work out how it was done, as my bank card had only been changed a month before and the number changed. On telephoning to make sure that the policy had been cancelled I was told I would receive a full payment back into my bank within 24 hours, have phoned 3 times again this week as no payment has gone in and told the same storey time after time I am now taking this to the omnisbusman

I took their European Breakdown Cover on the 6th June it would have started on the 8th only.

As they kept on repeating that the car needs to be serviced it clicked with me that the cover they are selling is not existent. I cancelled before it even started on the 7th well within the statutory cooling off period.

Guess what 14 days have passed and they still have not refunded my credit card. DO NOT TRUST THESE GUYS WITH YOUR MONEY you will regret.

Was driving on dual carriageway when car started making a horrible rattling noise. Had to carry on for a couple of miles to get phone signal and called the breakdown number.

I got a very polite lady on phone and after explaining where we were and that I had my 11 year old son with me who got out of hospital that day after an operation she told us someone would be out within the hour.

Less than an hour later a breakdown van arrived and diagnosed the problem very quickly.a crankshaft pulley damper was the cause and couldn't be fixed roadside. The mechanic told us to sit in our car while he organised recovery.a short time later he came to tell us a recovery truck would be with us in a few minutes.

After arriving the driver got car onto truck and strapped down risking life and limb as we were in a lay-by on busy dual carriageway.

He then drove us all to our home village which was 150 miles away in the far north of Scotland.

A great service all round.

Terrible service. Have just left my son stranded in the middle of the night and having to walk home after misdiagnosing the problem in his car!! What can I say other than very disappointing. Would never recommend this company!!!

This is the second time I have had to use this service and from the initial breakdown to recovery was only 20 mins. I was stranded on a motorway and was given great safety advice and the recovery guy was excellent. I would recommend this breakdown cover to everyone and I have peace of mind driving knowing that I will be in safe hands if anything goes wrong with my car again. Great customer service.

I was stuck on double yellow lines,came very quickly and the gentleman was very polite and friendly.

Unfortunately he could not get me back on the road so got me home safely.

Would recommend to anyone.

Had to use them recently. I was so impressed with their service. Thank you Asda.