Orlando International Airport

I checked in on 7/3/2017.The first room had a bathroom door that does not close, the rug was soaking wet due to some kind of leak. The leak caused my luggage to get wet. The smell was unacceptable. I did request a room change that was granted. It is a somewhat better room. I know that the hotel can not control the excessive noise level and the smells of weed throughout the corridors. We will never stay there again. And I will not recommend this location to ANYONE.

Booked and paid for my car in the uk with silver package asked for a mustang convertible .When arrived at Orlando wheat to pick up car was told no mustang available but had something better a camaro convertible then was told it would be an additional $69.00 A day on top of what I had paid already so I said ok as I wanted this type of car but wasn't happy with the price as they are the same type of car anyway and in competition in the same market place it then turns out they didn't have one in the lot available so was then told it would have to be what ever was available in the lot this is disgusting I booked and paid two weeks before travel surly they must be able to hold the vehicle you request and pay for for when you arrive given the amount of notice they have

Was then asked if I wanted to pay for a full tank of gas and was told categorically that it was cheaper to do this at the rental desk as the gas was cheaper from them than out side Got a £42.65 bill on my debit card for the fuel I never filled the tank and got a bill more than $40.00 so the hire desk being the cheapest was another lie when we got over to the lot to pick a car there was three mustang convertibles parked out side the lot office window given the guy behind the desk was on the phone to the lot asking about the availability of the camaro at the extra cost of $69.00 a day they must have told him they had the car that I required in the first place but as I didn't take a car at extra cost they wanted me to have a more every day car when in the lot I asked why we couldn't have the car that we ordered iand paid for the uk an older guy then came and took us to the mustang and gave us the keys the car wasn't clean we had to have it cleaned at a car wash inside and out at our cost and time so Alamo car rental you need to show me that you don't try to rip off the public I get you need to fifer extras but don't lie about availability and fuel costs to do this especially when we have paid in advance there are plenty of others rental company's out there for people to use I have been traveling to the stats for twenty three years that's a lot of rental money

This is my experience at Orlando international airport Alamo car rental desk so be awear

Mr Paul Darling from the uk

We flew into Orlando International Airport in September after a long flight from the UK we arrived at 5pm US time. After being electronically finger printed we went to collect our suitcases. The belt is much bigger here then at Gatwick which meant that people weren't so crowded when trying to get their bags. It took us a good half an hour to find our bag, but that's because for some reason it had been put on the first class belt!

Before going to get on the monorail to take us to the main body of the airport, we were invited to leave our luggage with them and they would transfer it across for us. We'd been warned by a friend not to do this as you can be waiting for another hour to collect it again at the other end.

The monorail is clean and the staff helpful, although I wouldn't go so far as to say friendly, but they are professional. Once at the main building we were free to leave. I stopped to use the loo before leaving the airport and my what a difference to Gatwick! Clean and fresh smelling!

On our return to the UK we once again we're flying from Orlando. Security was super fast, we were through within about 15 minutes maximum and heading to our gate. There is a small range of shops but we didn't get any time to look so I can't give much information on them.