VOIP Discount www.voipdiscount.com

the trial was great. now even I am calling a free country I had to top up which I did. the person who I called in Poland couldn't here me. very disappointed.

I paid for 120 free days to Thailand and 5 days in to the 120 days they removed Thailand of the free days list. by that time they had already taken my money they advertise a product then refuse not to supply it once you took the money

plz let me kw how to get my money back as my voice is not audible to other side.plz rectify voipdiscount or return my money

I have been using this software for years to call China. Rates have increase a few times over the years. All of sudden, the message says that I have run out of credit while I still have more than €7 on the account. There is no email or telephone number for customer service at all! Unbelievably bad quality of the website too.

I recharged day before yesterday and yesterday I noticed that the balance is zero. When I checked the call details, there is a huge number of calls from my account to various number in Philippines. Fortunately I didn't opt for Auto-recharge in my account settings. I tried to put a complaint on this to investigate who made all these calls. However, I didn't find any email ID or customer service number on VOIP Discount web page.

If a service doesn't come with email ID and customer service number, don't trust that.

If you are a user, try to avoid using this service or delete the account, if still wish to continue the service, remove the credit card details and never save any info in that account settings.

Thank you

I will never recommend this service they over charge me per min from 8 cent (EU)to 16 cent and also got charge for min did not go thru and i can t get hold of anybody no phone to contact to make my complain no email to send ... No customers service .

For several years (7+) I have been using (now "trying to use") VoipDiscount for calls to landline phones.

The rates are very low (you pay about €12 and get 120 days of free landline calls - to the countries I call), but for years the terrible quality makes the service nearly useless.

One set of problems is echoeing, garbled voice, hissing and buzzing sounds which make the calls incomprehensible, primarily for the call recievers. Another problem is interruptions (the line is cut, frequently within the first seconds of the call.

The equipment and connection (ADSL 4Mbps) can hardly be the problem - Calls by Skype to Phone under identical conditions work nearly perfectly (at much higher rates).

The VpD quality is equally poor on the PC and the iPad (VD app).

The poor quality has persisted for years - I been trying VpD now and then, hoping it's quality has improved, so I can enjoy VpDs low rates.

I have been using it for several years without major problems. But recently they "quietly" raised the rate substantially without announcement. Also, calls that should be free were cut short ofter for the so-called "fair user policy exceeded." Their customer service is a joke, never reply to my inquiries and complaints. they don't even have a customer service phone number or email that one can reach. I'm definitely leaving it. There are many other options out there to make cheap phone calls, fortunately.

Where are my free minutes? I didn't receive any free minutes at all. They are not good at all. I will not come back or use them again.

they over charge and is noting like it is mentioned in their adverts . when i checked my bank statement i was charged 10 £ plus over seas transaction charges .and i was credited with only 10 € thats an extra two pounds which i cannot use .