VOIP Discount www.voipdiscount.com

VOIP Discount www.voipdiscount.com

User reviews
2.3

Connection

3.7

Ease of Set Up

2

Value For Money

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VOIP Discount www.voipdiscount.com

VOIP Discount www.voipdiscount.com
2 26 user reviews
515%
48%
30%
212%
162%
2.3

Connection

3.7

Ease of Set Up

2

Value For Money

2.7

Voice Clarity

User Reviews

tymosemi
5

Ease of Set Up

1

Voice Clarity

1

Connection

5

Value For Money

Very Poor Connection

the trial was great. now even I am calling a free country I had to top up which I did. the person who I called in Poland couldn't here me. very disappointed.

Guest
5

Ease of Set Up

5

Voice Clarity

3

Connection

1

Value For Money

A Discussing Little Company

I paid for 120 free days to Thailand and 5 days in to the 120 days they removed Thailand of the free days list. by that time they had already taken my money they advertise a product then refuse not to supply it once you took the money

Guest

Horrible If Anyone Can Help

plz let me kw how to get my money back as my voice is not audible to other side.plz rectify voipdiscount or return my money

1
billybobbytony

I agree, they willl not return my money nor is there any way to contact them Use Skype or another

This is the worst

Guest
3

Ease of Set Up

2

Voice Clarity

1

Connection

1

Value For Money

I Want My Money Back!

I have been using this software for years to call China. Rates have increase a few times over the years. All of sudden, the message says that I have run out of credit while I still have more than €7 on the account. There is no email or telephone number for customer service at all! Unbelievably bad quality of the website too.

Penke
2

Ease of Set Up

3

Voice Clarity

2

Connection

3

Value For Money

Why Voipdiscount Don't Have Customer Service Number Or Email

I recharged day before yesterday and yesterday I noticed that the balance is zero. When I checked the call details, there is a huge number of calls from my account to various number in Philippines. Fortunately I didn't opt for Auto-recharge in my account settings. I tried to put a complaint on this to investigate who made all these calls. However, I didn't find any email ID or customer service number on VOIP Discount web page.

If a service doesn't come with email ID and customer service number, don't trust that.

If you are a user, try to avoid using this service or delete the account, if still wish to continue the service, remove the credit card details and never save any info in that account settings.

Thank you

1
alrina2009

I totally agree with the above comment. My account was inactive for sometime and I cannot cnnect with customer service even after following the instructions on their help page several times. They should have a contact number. This is totally unacceptable. Where is your credibility?

alexha888
3

Ease of Set Up

3

Voice Clarity

2

Connection

2

Value For Money

Overcharge And Call Does't Go Thru Still Getting Charge

I will never recommend this service they over charge me per min from 8 cent (EU)to 16 cent and also got charge for min did not go thru and i can t get hold of anybody no phone to contact to make my complain no email to send ... No customers service .

Seeved

Poor Sound And Connections Make Voipdiscount Nearly Useless

For several years (7+) I have been using (now "trying to use") VoipDiscount for calls to landline phones.

The rates are very low (you pay about €12 and get 120 days of free landline calls - to the countries I call), but for years the terrible quality makes the service nearly useless.

One set of problems is echoeing, garbled voice, hissing and buzzing sounds which make the calls incomprehensible, primarily for the call recievers. Another problem is interruptions (the line is cut, frequently within the first seconds of the call.

The equipment and connection (ADSL 4Mbps) can hardly be the problem - Calls by Skype to Phone under identical conditions work nearly perfectly (at much higher rates).

The VpD quality is equally poor on the PC and the iPad (VD app).

The poor quality has persisted for years - I been trying VpD now and then, hoping it's quality has improved, so I can enjoy VpDs low rates.

jean111

Voipdiscount Loosing Competitiveness And Credibility

I have been using it for several years without major problems. But recently they "quietly" raised the rate substantially without announcement. Also, calls that should be free were cut short ofter for the so-called "fair user policy exceeded." Their customer service is a joke, never reply to my inquiries and complaints. they don't even have a customer service phone number or email that one can reach. I'm definitely leaving it. There are many other options out there to make cheap phone calls, fortunately.

2
arunthomas24

its number one call option in the world .they dont have no custmer care servise properly and no custmer care phone numer also. dont use anybody this option for calling . i lost my 50 euro last week .......

Guest

helo my name is dayanand i have been using it for several since 1 year without no any problems but now facing following i have account in voip discount which is user name is mrdayanand 3 days before my account is blocked when i go for open that he say your password is incorrect also i forget my password i trying take my forget password voip discount company will be send password in my E mail ID which is i given when i open the account now my E mail ID also blocked some resin

Guest
5

Ease of Set Up

3

Voice Clarity

3

Connection

1

Value For Money

Just A Propaganda.

Where are my free minutes? I didn't receive any free minutes at all. They are not good at all. I will not come back or use them again.

Guest
3

Ease of Set Up

2

Voice Clarity

4

Connection

1

Value For Money

They Charged Me 10 £ Instead Of 10 €

they over charge and is noting like it is mentioned in their adverts . when i checked my bank statement i was charged 10 £ plus over seas transaction charges .and i was credited with only 10 € thats an extra two pounds which i cannot use .

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Q&A

mercynduta167l

How can I recover my VOIP Discount password?

nayeem2386

I'm not able to use VoIP on my mobile phone I already downloaded but when I am trying to open it its showing connecting phone model is lenova A516. Any ideas?

susilkumar2013

I want my viop descount call history in 2013 November

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