On the Go Tours, ww.onthegotours.com

On the Go Tours, ww.onthegotours.com

User reviews
4.7

Customer Service

5

Value For Money

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On the Go Tours, ww.onthegotours.com

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On the Go Tours, ww.onthegotours.com
3.58 19 user reviews
542%
421%
311%
25%
121%
4.7

Customer Service

5

Value For Money

User Reviews

Guest

Waste Of Space

I sent an email enquiry to this lot about an Egypt / Jordan / Israel group tour, with a few questions I needed answers to. The tour had what seemed an expensive £3000 price tag after all - I didn't want any surprises.

At the time of writing this review I've had 3 emails telling me I'm provisionally booked, don't miss out, blah, blah. But absolutely NO response to my specific queries.

If this is their way of doing business and dealing with potential customers, count me out.

Sdelahay221

Israel Explorer - Overpriced And

Overpriced! We paid £1,000, for 5 nights between two and the hotels and food were awful!

The Prima park hotel was small, the Internet didn't work, the bathroom smelled and the buffet was awful. The hotel was also on the outskirts of the city and full of American teenagers, not what we had expected.

It was also poorly organised with no one contacting us for pick up and drop off.

The only good part was the guide but everything else was terrible.

You are much better going to tel aviv for a couple of days and and few doing day tours in Jerusalem.

We complained about the cost after the trip and were given no compensations or apology.

Stay away from this company they are a rip off.

Guest

2nd Light Horse

Just finished the wounderful Anzac tour I took with on the go tours

Had a great time thanks to our great tour guide Recep Aydin he had so much knowledge and was wonderful to listen to and learn from.

I hope one day to come back and have another wonderful trip around Turkey.

It was a great time

Guest

Nile And Siwa Adventure

We had a great time, we were met reliabley at the airport and were handed over to other guides for different parts of the tour with great efficiency and we saw a huge amount in the time available. Guides were fantastic.

My complaint was the felucca "cruise", which I would advise anyone to avoid. The notes say that the felucca sails to Kom Ombo which would give you a glimpse of the unspoilt areas of the Nile and the experience of sailing down a great river - I did it 30 years ago in the opposite direction. The "cruise" consisted of a few hours sailing spread over 2 days stopping at prearranged places one where there was an electrical hook up, one where they always stop for a swim and 2 others no distace away where they stop for lunch and dinner. I do not believe that there was any intention of sailing more than this very short distance; 8-10 miles? The support boat was very poor quality, the shower non-existent and the food also poor. There was too little tea and coffee and it was brewed in cheap thin plastic cups. Unpleasant.

We found another support boat with china/glass crockery, a proper shower and in much better repair. However it stopped at exactly the same places.

In short not worth it - pay the extra money for the cruiser, our fellow travellers had a ball on the big boat and excellent food.

sisomg

Hutongs To Hongkong

we had a great time. everyday was cram packed with sites and wonders. never a dull moment the staff were very helpful and if they did not have a answer they would follow it up, and come back to you with the answer.

the only ting we have an issue with is that we were not told we could upgrade our travel on the overnight trains to a 2 bed, which we feel is important for all your customers to know before they travel

Amybellshaw

Private Tour Disaster

We booked a holiday with on the go tours, unfortunately something came up 2 weeks after having booked the trip, so we asked on the go of we could move the holiday to next year. We then spent 6 months chasing them, asking them for an up date on the cost to move the holiday. Eventually, they told us, it would cost us an additional 65% to move the holiday. They wouldn't give us a break down of the cost, but told us they went making any profit on moving the holiday . Eventually it transpired that they didn't move the flights (even though we'd asked and been told repeatedly that this was on hand). We had to raise this up to the tour agents boss's boss, before we got a sensible answer& any acceptance they made a mistake. By this time my husband felt if they couldn't organise a tour within 6 month, how could we trust them with our safety. We cancelled the tour and they still charged us 25% of the cost of the holiday to cancel.

Lottering

The Best Ever

I just arrived home after a wonderful Turkey unplugged tour. What a joy!! From day one up to the last minute it was an absolute lovely experience.

A great thankyou to all On The Go Operators. It was well organized and we stayed in lovely hotels all over Turkey.

Especially I like to thank our guide RECEP AYDIN who made it his pleasure to give us all an experience of a lifetime. He was well informed and always friendly and kind. Well done!

Guest
5

Customer Service

5

Value For Money

I Would Book With Them Anytime And Recommed There

I would book with them anytime and recommed there services to anybody.Cherylyn of on the go tour was just delightful over the phone to talk to and sent me email all the time to keep me up dated.Even the last fornight before we went to travel she sent us a tick list to make sure everything was covered.I will be booking with them again for 2015 trip.On the go tour sent me every imformation about the trip before I booked.They told me price and how much deposit and could direct deposit into there account to make payments for the trip so it was all paid well before I left.Thank you On the Go Tours and keep up the good work.

Justin

Guest
4

Customer Service

5

Value For Money

Wow. The On The Go Team For The King Tut Tour 15/0

Wow. The On the Go team for the King Tut tour 15/01 - 23/01 rocked, especially our tour guide Waleed Khamouna. He was brilliant, and really turned our group into a family, we were all looking out for each other every opportunity we could! I never thought a tour company could achieve what you guys did, keep it up On the Go tours!!

Guest
5

Customer Service

5

Value For Money

Egypt Tour: On The Go Tours I Recently

Egypt Tour: On The Go Tours

I recently did the King Tutankhamen tour with On The Go Tours and had a fantastic time. The tour was really well organised and we managed to take in an extraordinary amount - an all-round Egypt Greatest Hits if you will. Our guide was a qualified Egyptologist and thus incredibly knowledgeable. There wasn't a thing about ancient Egypt that he didn't know!

Highlights of the trip included felucca sailing, the hot-air balloon ride over the Valley of the Kings, and the incredible Abu Simbel.

I highly recommend On The Go Tours.

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