One Call Home Insurance Reviews - onecallinsurance.co.uk

One Call Home Insurance Reviews - onecallinsurance.co.uk

User reviews
4.6

Customer Service

4.5

Value For Money

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One Call Home Insurance Reviews - onecallinsurance.co.uk

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One Call Home Insurance Reviews - onecallinsurance.co.uk
4.55 24,829 user reviews
573%
419%
32%
21%
14%
4.6

Customer Service

4.5

Value For Money

User Reviews

jasmiano
5

Customer Service

5

Value For Money

Best Recovery Company

I am determined to share this information with the public to help other victims. Special thanks to BsbForensic for their outstanding work in assisting me with this matter. I hope to raise awareness and prevent others from falling victim to online schemes. Thank you."nsic for their outstanding work in assisting me with this matter. I hope to raise awareness and prevent others from falling victim to online schemes. Thank you."

KazD
5

Customer Service

5

Value For Money

Brilliant Company

One Call are a good company to deal with. Spoke to an agent today about my renewal and she managed to get me a good price on my home insurance. Have been with them for a few years now.

alperyil
4

Customer Service

3

Value For Money

Oc3

Very helpful Customer Service, and they are trying to resolve every solution on time.

neilgw02
5

Customer Service

5

Value For Money

Renewal

Just had a quick live chat about my renewal, and save over £100 this time, been with one call for a number of years with no problems.

MatthewTse
5

Customer Service

5

Value For Money

Helpful Renewal Staff

I've called to opt out of auto renewal. And the staff explained to me and give me a new quote based on my latest situation. The price of the quote is fantastic and the agent explain it to me clearly. These made me stay for the renewal. Overall, a good experience.

Leilahurst98
5

Customer Service

5

Value For Money

Sk6 - Fantastic Advisor

Incredible service from once call claims and SK6 in particular. I messed them around a little with my replacement choice but answering my questions was never too much hassle and I was kept informed the whole way. If you’re not insured with One call, get onto it.

spitty

Had A Short Discussion, Which Was Handled Efficien

Had a short discussion, which was handled efficiently.

ELK20
4

Customer Service

4

Value For Money

Called Up To Make A Accidental Claim On My Carpet

Called up to make a accidental claim on my carpet the I liked that the person I spoke to was really helpful great service but the phone call was a bit spotted as of signal and I didn’t like that the music was too loud on hold on the other hand would defo recommend to my friends and family as they are fairly priced and you can edit and keep track of your claims along the way.

TUFFTYONE
5

Customer Service

4

Value For Money

Helpfull And Kept Me Informed Of Progress

Unfortunately a Carpet was damaged and I had to make a claim, this being my first in 22 years. After the initial claim was submitted the process was reasonable quick.

I dealt with SK6 who kept me informed of progress and was very professional in his approach. My claim was successful and took just over 3 weeks. Thank you One Call.

Joelandwalker
5

Customer Service

5

Value For Money

Calling For A Relative

I called to get a damaged item replacement but unfortunately I was named on the policy , I was given another number to ring to get authority which was handled very compassionately. Thank you to both call handlers. It was a pleasure to call.

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Q&A

Tillbill2000

I am still waiting for some communication since logging my claim 

PeterCR

Why not give them a call?

Riva997

My mother is 87 had a problem with her front door yesterday afternoon as it wouldn’t lock. The locksmith turned up at 11.30 pm did a temporary fix so she could go to bed. This morning my mother is being pushed from pillar to post by the insurance company whilst she seeks a permanent fix. The home cover has been a complete let down to say the least! Vulnerable person not good enough!

protectedbyangels78

How do I make a claim?

RatherBeWhaleWatching

Most of the reviews seem to be about the taking out of the insurance, what about when people need to make a claim?

Also, do they insure a property if it's left unoccupied for between 30 and 60 days?

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