Purchased tickets on line to separate Knicks and Cavs games in November last year. Not until we arrived in the U.S. did we to realise the seats were more than 3 times the price we could have paid at the gate. At no stage of the booking process was it made clear we were dealing with a re seller and consequently being charged outrageously inflated prices. That said,I accept that buyer beware applies and so you live and learn. What I cannot accept is the following. After Ticket Network failed to send us the Cavs tickets, we were left with no option than to buy additional tickets at significant cost at Quicken Loans 30 minutes before tip off. We had travelled from Australia so we weren't about to turn around and go home without seeing the game. After weeks of e-mails and phone calls to Ticketmaster Customer service, we were advised no refund was forthcoming. As far as Ticketmaster was concerned, they had sent us the electronic advice containing our ticket information and nothing could be done. Despite our assurances that this advice never arrived, our refund requests were repeatedly rejected. Totally unfair and equally unscrupulous. Shameful behaviour.

Lesson learned tickets were 54 a piece n we were charged 254 not knowing until later how much tix were really priced.NEVER AGAIN!!

ordered through ticketnetwork without checking ticketmaster first. big mistake!

TOPTICKETS is the seller and was allowed to sell me tickets through Ticket Network. I instantly noticed these were not the tickets that i wanted and called Ticket Network. They informed me that all sales are final and TOPTICKETS wouldn't allow a refund and advised me to dispute through my credit card company. Well i did as Ticket Network advised and the dispute got rejected and I was still the owner of the tickets i paid for. No big deal or so i thought. We attended that show but after seated other's came saying they were sold the exact same ticket. I then receive a email after the show and he asked me why did i attend a show and ruin two families night when he assumed i wouldn't attend a show i paid over three times the value of the ticket for? 200% guarantee? Not for me for being harassed and questioned about my seats. TOPTICKETS, Ticket Network do not guarantee a pleasant experience. Beware when dealing with any of the listed in the review.

I am incredibly disappointed having discovered that I purchased tickets on ticketnetwork about a month ago for any upcoming event which were being sold at more than 7 x the face value. The tickets are going today for $20 each (from the venue site itself) and I paid $154 each. I believe there should be more regulation of the sellers and I certainly realized my mistake of not going to the venue site first. I sure hope the show is spectacular!

Ticketnetwork.com sucks. The 200% "money back guarantee" is a complete joke. I recently bought two hard-to-get seats to the pit area for a rock festival in Bangor, ME. Roughly 18 hours later, I received an email from the underlying seller (ticketnetwork.com is just a conduit between underlying buyers and sellers, like Ebay) telling me that due to "inventory on the site not having been updated" the pit seats were not available. However, they were willing to offer me lawn seats instead, and because they felt so bad about the mistake they would give me those for $50 off each ticket. Great deal, right? No. Even with $50 off, the lawn seats were still priced above the rack rate, which I could easily get on Ticketmaster given that there were still tons of lawn seat available. Based on my reading of the terms of the "200% money back guarantee" which ticketnetwork.com touts on its site, I should have been compensated for twice the cost of my tickets since the seller had not been able to deliver the promised tickets. When I called ticketnetwork.com, however, they said that they would not honor the guarantee. It is only honored in the event that a venue refuses entrance with tickets purchased on the site, and even in that case you have to get a personalized letter from the venue on official letterhead. To make matters worse, it became clear in retrospect that the bait-and-switch the underlying seller had tried to bamboozle me with was planned from the outset. Despite telling me that they actually did not have any pit seats available, the seller continued to keep the pit seats listed on ticketnetwork.com, no doubt hoping to perform their scheme on some other unsuspecting buyer. I would advise everybody to steer clear of ticketnetwork.com. Instead, go with the resale seats from ticketmaster.com. Not only can you be sure that ticketmaster's resale seats are legit (as I did in this case...fortunately a day after getting screwed by ticketnetwork.com I was able to find two pit seat on ticketmaster.com), their service fee was only about half of what ticketnetwork was going to charge me (ticketnetwork charged a $25 service fee on a $99 ticket).

Ordered tickets to a Red Sox game. Tickets we got are NOT as described. I called customer service as soon as I got them and explained this is not what the description said. They told me there is nothing they can do. I called on 4 different occasions trying to reason with them and was basically told too bad. Customer service is the worst I have ever experienced. I am now stuck with 2 ADA seats and we are not handicapped. I asked them how they can sell ADA seats that are not what was described and have a clear conscious knowing that they sold them to people that are not handicapped? They told us don't worry about it...they will give you a folding chair to sit in. ARE YOU KIDDING ME?????? I even called the stadium and no one can help me change my seats so I will be sitting there (UGH). I can't have a clear conscious knowing I am sitting in ADA seating so I am bringing a sign to put on the back of our chairs stating that we got ripped off by Ticketnetwork and apologizing to everyone where we are not handicapped. These people are off their rockers. This is the first and the last time I will ever use them!!!!!!! I read the reviews before I ordered and wish I would have listened. Good lesson learned :-(

We used TicketNetwork to buy tickets to see Matilda The Musical on Broadway. It was very easy to navigate and purchase them online. We had a good selection and it was easy to find what we wanted.

Very helpful. when I need something they walked me step by step to get what I need. They were very nice and explain everything very well. It was helpful to know people care. Because people put a lot of there hard earn money in to buying a ticket when they feel something is off its great to know people are listing. The fee was a little to much. With a all standing show I could have of got a less price ticket but I was not sure.

I used TicketNetwork for the first time a few days ago and was very impressed with the ease of the ordering process and with the incredible service that was provided. I ordered tickets to a performance at 6:15 pm Eastern time on the internet. The tickets had to be sent from New York to Albuquerque, New Mexico for a performance the following evening. I was quite skeptical that I would receive the tickets in time, but they offer a 125% guarantee, so I thought I would give it a try. By 9:15 am Mountain time the following morning, the tickets were in my hands, a total of 17 hours from order to receipt across country and the delivery charge was quite reasonable. Incredible! Also, I paid less than half the price of purchasing the tickets from the box office. I will definitely use TicketNetwork again and recommend them highly. Thanks, TicketNetwork!

I purchased 2 tickets to the 9/06/14 production of the "Book of Mormon" at the Orpheum Theater in Minneapolis through this site. The night of the performance I was denied admission because the tickets were fraudulent. I contacted customer service at ticket network, explained the situation in detail and forwarded copies of the tickets. I was asked to get additional information from the Orpheum that they could not provide because they had no record of me or these fraudulent tickets in their system. I was then advised that Ticketnetwork would no longer assist me in resolving this issue.

Evening before a big game, I couldn't find tickets anywhere until I logged onto Ticket Network. Got a follow up phone call the day of the game, and then within minutes my tickets were emailed to me and we were ready to go! Seats were excellent and my experience was very positive. I would definitely bookmark Ticket Network and they will be my go to from now for any event! Oh, and don't forget to print your tickets out before hand!!

I purchased a ticket to the concert on line for Passenger way back in April to House of Blues in Boston, ticket come on time etc. with the raw number and the seat number, yesterday when I went to the concert I find out that the ticket I had is for stand up only cost $25.00 I payed $61.00 + $16.47 service fee + $15.00 delivery = total $92.47 I think that is way overprice and was not clearly explain to me on line that I'm paying for stand up only specially with he seat number !!!! I learn my lesson never to trust anybody on line also I find out that is about 3 if not more affiliate party involve in the scheme on the sale tickets !!! be aware

Even though LADY GAGA postponed Vancouver show for 2 months. Ticketnetwork.com remind me of it and tell me what to do. They also send me countdown email to remind me of the date and their customer service is just great. At first, I thought these kind of sites maybe not safe to purchase and maybe sell fake tickets, after I get in the show, all my worries is unnecessary. Definitely will purchase tickets from them again. THX!

So,my sister and I, really wanted to go to see One Direction in concert! We live in Montreal and they only stoped in Toronto for theyr ''Where We Are Tour''! We tried to buy tickets from Ticketmaster but they were all sold out! Only 2months before the concert and we really wanted it! SO I discovered TICKETNETWORK, I wasn't really sured about this,because it's a 3rd party ticket and I was REALLY worried that the tickets would not work.But my father took the chance and bought 3 tickets for the 2st of august 2014 !+ The costumer service was so kind!4 days before the concert I found that Rogers Centre ( the arena where One Direction played) said that tey only recognize ticketmaster tickets! I called TicketNetwork ,because I was worried but they said that there's no really a reason to worry and the tickets are gonna work!(my tickets were ticketmaster tickets but bought them from ticketnetwork)! SO WE WENT TO THE CONCERT AND IT WORKED OMG! EVERYTHING WAS PERFECT! WE HAD THE BEST SEATS IN THE HOUSE! THE CONCERT WAS PERFECT! SO I'D LIKE TO THANK TICKETNETWORK FOR LETTING US TO HAVE AN AMAZING TIME! THE ARE REALLY NICE AND FAST! FOR SURE THAT IN THE FUTURE I'LL BUY FROM THEM! MAYBE FOR AN ANOTHER ONE DIRECTION CONCERT :D

Very helpful and efficient. It was wonderful to talk to an actual human being. The website was easy to navigate. Made our trip to New York go smoothly without any complications.

This is the third time I have used TicketNetwork to go get tickets for a concert. Their selection and availability is great and their customer service is outstanding. The tickets arrive quickly and there are never any issues once you arrive at the venue. I give them an A+ rating and highly recommend them to everyone. There is nothing that I didn't like about the service during any of the times I used them.

This is the easiest, best place to buy tickets for any event. They guarantee all the tickets they sell and customer service is very accessible should there be a problem. Check TicketNetwork for your tickets before any other site! The prices were fantastic and you can find just about any event out there.

I was a little leery when I first decided to use this service but it was accurate, easy and safe. I had no problems retrieveing my tickets and the tickets were what I purchased. I didn't have any issues with the tickets being on the site and it was very easy to print them out.