London Box Office Reviews - londonboxoffice.co.uk

Easy to navigate so very good

This is a very bad ticket site

They say the ticket is for one time but sell it to you for a later time

No phone support

Everything went well, I immediately received my tickets in my inbox. Would definitely use them again.

Website is easy to navigate, checkout is painless, confirmation email received within seconds. I just can't wait for the show.

I was not able to attend the show due to the recent strikes. Contacted customer support prior and they generously cancelled and refunded my tickets. Will definitely use them again for my next trip to London.

First off, let's talk about the witty, sharp reviews. My missus and me especially like their explanations. They've always got the inside tack and I guess their taste must be the same as us, because we've liked the stuff they liked and where we took a gamble, we ended up loathing the dross they loathed and warned against. Honest and dependable reviews? Definitely.

The site is easy enough to use and although you pay a commission, it's no different to anywhere else we've used.

"Matilda" was amazing. "Company" brilliant. "Inheritance blew" us away.

In October 2018 I booked 2 tickets for the matinee show for Matilda in February.

Due to me being unwell over the Christmas period no fault of my own, I decided to see if I could change the dates due to the show being on all year.

I spoke to 1 person who stated that he can change the date but I had to tell him the dates as he can not see when they are on and I had to do the work.

I then went away and in this time I became ill again.

Today I've called again and spoke to a very non helpful women who stated that I could change the dates but not for the same price and would have to pay an admin fee and more money for the tickets.

I was asked 'WHY DIDN'T I PAY FOR PROTECTION FOR SICKNESS COVER WHEN PURCHASED?'

I thought this was a very RUDE question as no one can prodict being unwell and admitted to hospital.

I have spoken to the manager but only by email as they will not speak to you by phone and cannot help me in anyway.

He has stated in an email.

'If you do not wish to pay the fee then please give the tickets to some family or friends who will be able to attend instead'

This is an appauling response when your ill and cannot be helped.

Disappointing service and will Not be using them or recommending them.

I booked 6 tickets for a west end show and booked evening instead of Matinee by mistake I rand within 10 minutes of buying the and was told it would cost me £13.50 admin fee per ticket to make the changes and I could not cancel the booking, the annoying think is they charge a lot more than the face value for the tickets.

I will never go near them again there is no need for complete inflexibility.

Bought tickets for Aladdin and they stated they were cheap. After purchasing I looked at the official site and they were selling tickets as well, the premium seats were going for less than 30 pounds what LondonBoxOffice were selling. LondonBoxOffice do not provide a refund and don't do anything about it. Their site is not the cheapest look else where or at the official pages.

website recommended for good value theatre tickets. Booked 2 in the upper circle, NO mention of restricted view - why would I travel for 2hrs to see a show and pay for an overnight stay and buy seats where half the stage was obscured!

When we complained to the manager, he said that the booking company should clearly state if the seats have a restricted view. Also was charged £7 over the face value of each ticket!

Very disappointed and will certainly not be using them again