Purple Travel - www.purpletravel.co.uk

Email them , about three hotels , leaving my name , phone, dates ,people etc . All info they needed , got email back saying received, and would get back. 5 days later no mails , phone calls , ? If that's the level of first contact , I will leave it up to you if you want that customer service .

My parents recently booked a holiday with purple travel to benidorm. At the time of booking they made it clear that my mum was in a mobility scooter and the agent said he would arrange special boarding for the flight and request a room close to lifts at hotel. They also booked transfers to the resort though

Purple travel. The flight was great. Boarding had been requested. The transfer company refused to take them as they do not carry mobilty scooters resulting in them having to pay $70 taxi fare.

When they got to the apartments they could not even get into the building as there were no ramps and alot of steps into the entrance. They tried calling purple travel but were in a queue for so long they gave up. My father who is nearly 70 had to look for a suitable place for them to stay again at their own expense or they would of been stranded.

On return they phoned purple travel to complain. They were advised to put it in an email. For months purple travel have been fobbing them off saying they are waiting for the hotel in benidorm and the transfer comapny to get back to them. They will accept no responsibility in the fact they booked a holiday that was not suitable. In the last email they have sent it says we should hear within 7 days( its already been almost 3 months) and if we want to go to abta its up to us.

Shocking response from a travel company. Would never recommend to anyone.They just dont want to know

another excellent service from your agents your rep have been with your company for the last 5 holidays. Excellent service and i dont need to worry as you do every think for me.Look forward to my next Holiday. Thanks again Tricia Mcvey

I was very impressed with my experience with purple travel i had the pleasure of speaking with your agent and he was most helpful from the first point of contact to the end. I received my email as promised and would recommend your company. Thank you!

I wasn't sure whether to trust or not as it was all online but from now on I will be booking most of my holidays with them. Everything was great and everything was sorted for us. We didn't have to get transfers ourselves as well, was all done for us. 10/10 excellent. Thanks!!!

Although our first quoted holiday was gone at time we called to book, the agent we dealt managed to find an other deal, with slightly increased price. Had a quality service and a great holiday.

Booked our honeymoon through these guys, they were cheapest out there. Really freindly staff in teh call centre and the holiday in Cancun was so great!

They found us a good deal for Crete this year cant wait till July.

I dont normally write reviews but I have had a great experience with this company and wanted to share. The girl I was dealing with went above and beyond to help us find a holiday that suited our needs, calling us back with options sending us pictures and info on hotel facilities etc. Everything was sent via email and we just printed out all the vouchers. Super friendly service, all very quick and no fuss. I will definitely use them again

been using them for over 3 yrs never had any issues.absolutely perfect company will use them over and over again.thanks guys

We booked through purple travel. Sales person was lovely. Service fast and efficient. We flew with ryanair and usually need to print boarding passes. They done it for us and emailed the boarding passes to us. They even emailed us the return boarding passes. Would recommend them.