Economy Bookings - www.economybookings.com

Rented a car through Economy Bookings in Bologna, Italy.

My flight was late less then 30 minutes, but could not get to the car since provider did not answer several of the phone calls I made.

Ended up renting much more expensive car through a different provider and was late ta an appointment.

Not only did they not refund me for this cost, but they even did not refund me for the deposit I paid to them!

This might save you a ton of hassle. All these negative reviews should be a red flag. I rented an automatic car. Day of the rental comes, they don't have anything. I submit my claim that day and here I am 28 days later still without a refund. Ask yourself, is it really worth it? We warned you!

Economy Bookings took a part payment of $485.28 when I booked a rental vehicle through them. On pick up from Europcar I was informed that they had no record of the part payment and that they were in no way associated with Economy Bookings. I was required to pay the full rental price. Stay away from Economy Bookings. .

Awful experience.

Booked rental car out of Lisbon. Our contract clearly indicated that we'd paid for a "shuttle" service from airport to the Brava cars office AND the "out of hours" fee.

The "shuttle" service was a small car that couldn't fit everyone, so we had to leave my family at the airport sitting on the side of the road for 45-60mins whilst I went to the Brave office, collected the car, and then returned to the airport to collect them.

Additionally I was made to pay a local "out of office" fee at the Brava Car office even though our contract clearly stated we'd already paid it.

DO NOT USE.

This company should be shut down, they are nothing more than a bunch of shammers. Their attitude is shocking.

Theytook a few hundred pounds from me for a car rental under the pretence of "full insurance". They totally tricked me and I had to spend another £400 at the airport to pick the car up.

They should be shut down.

Everything is fine till everything going well… if there is any problem with app and rental and You are for example at the airport they will not take responsibility and ask You to write claim on email becouse they don’t take claims by phone. After e mail them You will received that it will take 5-28 working days to resolve your case and You have to fend yourself. Never more.

These people are rude! I booked a car through their website for a Thrifty Car Rental. 5 days before the rental is to begin, I phoned Thrifty, with the reservation number sent by economybookings.com, to cancel as my flight departure was changed.

Thrifty was great to deal with and said "No problem, the reservation is cancelled and you will receive the refund within 7-10 days". All good.

Today, I receive a confirmation email from economybookings.com reminding me of my car rental starting tomorrow. I called them and all the sarcastic man on the phone kept repeating to me "Thrifty never told us!" When I said "Thrifty says I will be receiving the refund in 7-10 days" his response is "Well, lucky for us Thrifty doesn't have your money, we do and you are not getting it back."

At this point, RBC, I booked to my RBC Visa card, says I need to wait 15 days before they can reverse the charge, but it is still absolutely appalling to have a company operate like this.

Stay as far away as you can!!

Dont book with EconomyBookings,3.5months later they still owe me 1500€ from the full car insurance.I sent all the documents for the claim 3.5 months ago, they said in the receipt it would take 10 business days and after emailing them 20times with no reply, calling them 4 times they cant give me any information or phone number of the insurance department.

Booked a car rental for 637.48 CAD, which was clearly shown on my screen. Clicked the purchase button and then I see that my VISA statement is billed for 660.27. I phoned them on their non-800 number and spoke to a rep. He tried to explain that the difference is because of the exchange conversion. I told him that there was nothing to suggest that I would not be billed in Canadian dollars and then converted, and that any 'conversion' doesn't make sense, since I have already been quoted the Canadian dollar price. He flat out told me he could not help me. I asked if I could speak to anyone who could help me and he said there is nobody I can talk to who can help, but that if I email them, they will try to get back to me in a couple of weeks. RIGHT!!!!

I will have to go to VISA to get this adjusted.

Avoid this company like the plague!

I used that website to rent a car in Orlando and there was sham that happened to me.

Shortly I arrived at the airport around an hour late because of the weather conditions and that's usually normal even with a few hours late, but I couldn't find any shuttle to pick me up to the rental office outside of the airport and after contacting them and no answer for more than an hour. They sent me a message saying that the reservation is cancelled and you basically I'll not get a refund. The company's name was seven auto.

What I learned about this company is that they do that a lot and they don't send shuttles to pick up customers and sometimes they even charge more fees (double the rent).

I contacted economybookings.com customer service and after around two weeks they sent me back saying that they will not issue a refund.