Santander Student Current Account

for my first year of university my student current account was perfect for what i needed it for. when applying for my student account i was told that the overdraft would be 1500 in your first year, increasing by 500 each year which is essential for me as i dont have parents supporting me through uni. however when i rang up to increase my overdraft for my second year i was told that it has recently been changed and i cant increase my over draft. i feel like i was lured in under false pretenses other wise i would have gone else where for example hsbc or halifax that offer up to 3000 pound now going into my second year i have to find the money to pay for my accommodation in one month as they didn't have the courtesy to even notify me of this change.

have been a member of Abbey/Santander for about 10 years now. Had various bank accounts, savings accounts, credit cards ane even a loan with them. Tried to apply for a student account last Sat and girl said she couldnt get the system to work and would look into it and call me on Monday.After waitng a week for them to call i had to call them Fri. Girl said she would phone me back in "5 min", but didnt. i had to call them Sat morning.I get through to a cheeky girl tell me matter of factly its not going to happen because they only take on new customers for student accounts! Raising a complaint about this all and depending on the response to this, which im sure wont be much, will be moving all my business elsewhere.

Abbey have been my bank since I was 14 but after being messed around by them for so long I've had enough and have decided to change banks. Although their overdraft facilities were reasonable I was charged quite a bit for going over the limit. What really annoyed me was when I paid in cheques of a large amount. On several occasions they would put my cheque in to a longer clearing period with out even informing me. Twice I was relying on the cheque to clear so I could pay my bills and I had to go in to a branch to discover my cheque wouldn't be cleared 'til the following week. On one occassion they froze the clearance of my cheque so I had to go in to the branch for them to start it's clearance! Amongst other things such as clueless staff who make you wait for ages after arranging an appointment etc Abbey are basically pants and I wouldn't recommend them to anyone!

have been over my student overdraft many times (not by much tho) and i have never been charged. for example when a bill goes out and takes me over the overdraft, they usually honour the bill and i make sure money goes in in next couple of days and with no charges. Abbey also guarentee the full overdraft amount with no credit checks.

Abbey charge ridiculous amounts for going into unauthorised overdraft. They told me I was not eligible for an overdraft on my STUDENT account as I wasn't putting £500 a month into my account?!

I'm moving to a new account (hence looking on here for other reviews!)

I was rushed through the deal just before the branch closed. i found out 2 YEARS later that you have to use it as your main account and that you have to put in a "student loan" every 3 months. Who gets a student loan every three months.

I intend to never band with the abbey again, even though i'v had an account with them since i was 10

I had been waiting to hear from Natwest for a long time and after an experience of extremly poor customer service I went to an abbey branch on a friends reccomendation. I had to wait half an hour due to business and there were only two assistants on that could deal with student accounts, but when seen it was fast, efficient and friendly. I was given the bank details there and then so there was no waiting. Highly reccomend.

After having been an Abbey customer for a few years, I was finally going to university so decided to apply for a student account with them. Despite the fact that they don't even give any freebies, they flat out rejected my application. I first applied at one branch whereby I was given a trainee employee to sort out my account, he filled out the wrong forms. I went to another branch, filled in more forms with someone else and didn't hear from them for weeks. Rang and told I would be contacted but heard nothing. Finally I went there to find out what was going on and I was told I'd been declined.

I will be closing my abbey account now. Bank with people who appreciate their customers and actually take the time to correspond with them...like Natwest.

I kept paying money in unaware that this had happened, so I wasn't told for a month and £400 later. I went in to see why my card was declined, as I'd put money in. I sat for 2 hours with a customer service member who demanded I pay the money in two weeks. They refused smaller instalments and threatened to list it as a default and ruin my credit rating, even though I had medical evidence to show extreme circumstances. This was after she had applied for an Abbey National loan to cover it, which was declined because I had charges in my account.

Jackie you've really just hit upon how willing abbey are to get customers. I took a loan with abbey, they were one of the only banks to give me a loan. Great. But, I went overdrawn on my debit card by £50 for only a week. I didn't even know I could get overdrawn as I didn't have an overdraft and my card was not a credit card. Abbey sent me a letter saying they were charging me £20 for being over drawn. But not only that, they were going to deduct £30 from my account for every single transaction I'd made in that week on my card; regardless of how much it had been for. So for a transaction of just £5 I'd made I'd been charged thirty quid for. For being overdrawn by £50 for one week, in total abbey were going to charge me £200! Thankfully my father saw this letter abbey had sent me and we went to the bank and managed to get the charge down to £40. But I wouldn't dream of keeping my account with Abbey, had I not the loan with them. HSBC are much more reasonable if you ever get over drawn.