Suna Romania www.sunaromania.com
Value For Money
Suna Romania www.sunaromania.com
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User Reviews
Value For Money
Cheap Prices, Issues With Customer Support
Today I encountered the customer support, whom even though I asked a question, they still asked me how can they help. Fine. I wrote again. Then I just sit there and the chat closes. Okay, start again. For half an hour no operators were available in any language. Then I managed to catch an operator. Same identical thing as above happened, chat just closes with no answer or help (operator Silvia).
Third time was lucky, same operator from first try, but my issue got solved.
Very Diisappointed !!!!!!!
This service changed a lot . They take money for minutes you are not using . I've been charged for 0.01 min 0. 79 cents . Is not even a call , and they are doing this over and over . If you just try to dial a number they will gonna charge you . Is ridiculous and they take our money . I will look for another company having this service .... Stay away from Sunaromania.com
Hi,
We are sorry you are dissatisfied with our services! But it's a good idea you brought up the topic, so thank you for that.
What we can assure you of is that our system is build to charge you starting the moment a call is answered, and up to the moment one of the interlocutors hangs up. Any other situation is non-standard and should be reported to our customer service at [email protected] for a solution.
Also, the rates are available on the Rates page and no extra charges, no hidden fees apply. In your account, you have total transparency upon the call duration and cost.
SunaRomania.com
Value For Money
Happy
Am inceput sa folosesc cardul sunaromania acum o luna si sunt foarte multumita.Nu are conection fees,daily fees or hidden ones.Tariful este foarte mic si pentru mobil si pentru fix.Eu sun din australia si nu pot sa zic ca mi s-a intamplat sa nu prind conectia cu romania.Am sunat si in Italia si a mers.Nu veti regreta daca o veti folosi .
Narcisa Australia
Value For Money
I Have Been Using Suna Romania's $50 Silver Phone
I have been using Suna Romania's $50 Silver Phone Cards for two years.
I have had an absolutely perfect service so far.
The calling quality is better than when I dial direct (from California).
Value For Money
Suna Romania Used To Be Really Good, Recently Rais
Suna Romania used to be really good, recently raised rates and lowered quality. My calls don't get through at all, customer service was very poor and intrusive: asked all kinds of details and did nothing. They claimed they don't hear me, asked for my phone # and promised to call back but didn't. I called again and then they offer to do nothing until tomorrow - because the lines are too busy on weekends! This card is supposed to work on any day!
Q&A
I bought a new plan associated with a new cellphone and remain because I no longer have access to previous one. I can use the PIN number on my new phone but not in my home phone. How can I put the new PIN number to my home phone?