Meyer Professional Choice Cookware

I bought a set of the Estelle saucepans. That are dangerous. All the handles get so hot you can’t touch anything. They say you can only cook for 10 minutes until it gets to hot to touch. Well that’s what customer service said. They take no responsibility for their poor product. The handles have holes in them where water can get caught in and rust. Don’t but this product and don’t bother calling Meyer because they don’t care

I had a small pot which the screw broke in the handle while it was full of boiling water and I picked it up, luckily I managed to not burn myself or anyone around me. It broke without warning. When I asked the company for a simple replacement screw they told me no, they don't cover screws or handles so too bad. It's garbage, buy a better brand.

Dear Sir / Madam,

I hate to be negative. The saucepans are without doubt good quality. BUT they are absolutely lethal. and obviously have not been tested. I bought a set 15 years ago from [I think] John Lewis before I moved out here to Spain. The handles get as hot as the saucepan they are lethal and a accident waiting to happen. I put them to one side in the cupboard and never use them BUT my new partner used one today and it's a miracle there has not been a serious accident. I still have the set if you would like me to send one or all to you to see for yourselves

Regards

Ray

I wouldn't recommend these pots to anyone, especially anyone with small children. I had a set of these pots and one day the medium pot base melted on the burner. When I picked the pot up the bottom fell off splashing molten soldering material all over my floor...luckily not me. When I contacted Meyer about the failure I was ignored.

Shotty product and unethical company.

Avoid!

I purchased a heavy duty stainless steel stockpot - it was very expensive so expected it to last some time. It accidentally fell of the draining board - hit the tilled floor and one of the handles broke off. I contacted Meyer to see if it could be repaired but they weren't interested - they don't provide such a service and the 'lifetime' guarantee doesn't cover accidental damage. Which probably out rules 99.9% of issues which may arise.

The floor tiles were, by the way, completely unmarked by the pan which gives some indication to the impact with which the pan fell! The handle fixings must have been very poor - they looked like either very small rivets or solder - considering the weight of the pan and the size I would have expected better for health and safety reasons if nothing else.

I definitely would not purchase from the Meyer Group again. I will also carefully check fixings on future purchases - I dread to think what might have happened had the handle given way whilst the pot was full of hot stew.

I'm very disappointed with my pans as the coating has come off in many places and they no longer non stick!

I haven't abused them although to look at them you would never believe that.

I am going to send them away to Meyer and see if they honour the 10 year guarantee?

Let's see over the coming weeks, I have they SS Meyer pans & they are very good but quite high maintenance.

If it wasn't for the non stick coating I would love them.

This is excellent cookware. We have four of their frying pans in various sizes and they are a joy to cook with. The non-stick surface does exactly that so cooking if effortless as is the washing up afterwards. We choose not to put ours in the dishwasher. We treat or pans with care and do not overheat them so cannot comment on what happens when you abuse them as other reviewers seem to have done.

Meyer is a totally dishonest company. 2 of my pans became "all stick" instead of non stick. After returning them to Meyer at my cost, I was told I had overheated them and that they should only be used on a low to medium heat. These are frying pans! All Meyer products should be avoided. There are plenty of quality manufacturers that can be chosen.

I would treat Meyer's 10 year guarantee with much suspicion. I will probably have to resort to a claim via the Small Claims Court to resolve this issue. Of note is Meyer is now part of the Prestige Group so I would be wary of all the brands under their umbrella as well as if they fail to honour a Meyer guarantee I expect they will fail to honour other brands.