Haven Holidays, Primrose Valley

Booked a week on the touring site, I lasted two nights before I ended up heading home. The site is very noisy with traffic from the main road, and the security barrier right outside the plot. Staff, in particular the wardens are argumentative and very impolite. The showers are very poor, unless you enjoy a cold shower! They had an issue with my awning which was not to their liking, and I was ordered to take it down, no alternative arrangements were offered. Promised a full refund which I have not received.

just returned on the 05/07/2014 the camp attractions look very dated i.e dodgem/and other fair ground rides plus the Mash Barrel club looks like it needs updating i found from the moment you set foot on the camp Haven idea of a holiday park is to get as much money out of you as possible we ate out the first night i had cold ham egg and chips my wife had scampmi and chips in a pub i would expect to pay around £10/£12 on the site it was around £17 for the 2 of us on last night we had a take away 3 large pizzas and chicken nuggets and wings from Pappa Johns over £46( there were 5 other people with us ) if you want to take your ipad with you there is no internet access in Starbucks or in the Mash Barrel as was provided when we stayed at an Haven site in north Wales so they provide 15 minutes free wi fi a day any more you have to pay for at a rate of £18 per appliance per week as you can imagine that can soon mount up on the plus side the camp was nice and clean and all the staff we came across were excellent so to finish off if you are going to Primrose Valley this year make sure you have plenty of cash with you as you will need it

Have just returned from primrose valley with my wife and two girls aged 4,6.we stayed mon to fri in a prestige caravan on beech rise which we booked in January and only paid 180 pound as we got 50% off.the caravan was very nice with a parking space for the car at the front, it was very clean and had everything there we needed, we also had no breakdowns with anything too.the complex was very good lots to do for the kids and had great entertainment on every night. The swimming pools were good but one was only open on a morning which wasn't very good, the food on site was quite expensive but there is a supermarket there and one down the road in filey too so you can easily cook in your caravan, overall I would say primrose valley is a very good holiday park for all the family but I would say that 5 days is easily enough.

Just spent a week here activity pool is brilliant for kids but my 3 yr old loved little learners driving school, the guy even helped her round as she was a bit too small. Really great idea for the kids it's by the activity pool, they've even got a bungee trampoline for the bigger kids!!! The best part of the holiday for her was driving the fire engine!!!

does anyone know the last name of the funstar called adam? or any of the others? preferably adam would be nice to know email me if anyone knows : [email protected]!! but great holiday place would come here again

Booked a 4 day break through The Sun Holiday scheme with my 2 young children and had paid extra for a 'luxury plus' caravan. On arrival we were dealt with quickly and efficiently by friendly staff but that unfortunately where the good bits ended. Our caravan was set in a large block (pine ridge) and very close together it looked quite small and very dirty on the outside the windows were absolutely filthy. Inside the cleanliness was too bad but the furniture etc were very dated and had seen better days. Beds were very uncomfortable and it was cold too as no heating, very noisy at night people arguing, kids screaming and people drunk and gobbing off the place was pretty much full of mingers. I really cannot believe this was supposed to be superior van.

We managed to check out some of the complex which is huge! shop and restaurants rip off prices as you would expect on a site like this, kids entertainment cheesy but they liked it. Staff in bar area looked fed up and bored. Beach is a fair walk too about half an hour and not the easiest when you got pushchairs. Did nt get chance to go in pools so cant comment, there is a small park for younger children but really big enough.

Every time I see the Haven advert on telly or in a magazine it makes me laugh as it is very misleading! Nothing like what it is in real life lol I would go back to this area again but not to a haven site.

excellent park so much to do!!!!:) pools are the best ones at haven i have seen, staff are friendly, entertainment is great, nice area. would 100% reccomend this park.

Just returned today from Primrose Valley and had a brilliant week, booked at Platinum 2 bed caravan and ended up being given a 3 bed which was excellant throughout, was in Linkfield Court which was really close to main funworks, staff and funstars brilliant, site lovely, some things are expensive but you don't have to spend the money if you don't want too, our kids were quite happy cycling around and going to the adventure playground, kids clubs and going swimming which doesn't cost anything extra, ate out at the Mash and Barrell a couple of times which compared to others wasn't expensive but cooked in our caravan the majority of the week. All in all haven holidays are only as expensive as you make them yourself, we had a brilliant time and more importantly the kids loved it. Would definately recommend.

just returned early from this site as i found it was nothing like i was lead to believe.We always go to sites this time of year and we expected it to be quieter than at busy times and we chose this.We booked a platinum caravan and on arrival the beds were made up with cheap nasty linen and there was only one pillow per person and these were covered in mould, there was'nt any DVD player nor towels that i had paid for .The caravan was at least a 15min walk from the entertainment complex and as i paid nearly £400 for an off season caravan i expected to be nearer to the bars , all the entertainment at our end of the site was closed for the season , not mentioned on either the web site or brochure , there was nothing in the caravan to tell us the opening times etc and on the daywe arrived it was full of majorettes from all over the country in a competiton and as a result one of the bars was closed to us (private function) and the other one was full up and we were unable to get a drink or eat and this was the same on the sunday , this was very upsetting as it was my 50th birthday and wedding anniverary the reason we went away .this is not place i will ever go back to.

Just been was also in Eskdale like another reviewer and indeed it is far from the main events but not to far for it to be a bother. The area around Filey consists of filey beach (winner of cleanest beach 2010) and it was very clean. Scarborough which is just full of everything and anything, bridlington which is just a seaside mecca. Onsite the their are manay activities most at cost. there restuarant was good, and general clean level.