The Old Windmill, South Hanningfield

The Old Windmill, South Hanningfield

User reviews
3.2

Quality of food

2.9

Quality of service

2.9

Value For Money

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The Old Windmill, South Hanningfield

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The Old Windmill, South Hanningfield
2.92 14 user reviews
529%
414%
30%
27%
136%
3.2

Quality of food

2.9

Quality of service

2.9

Value For Money

User Reviews

Guest
1

Quality of service

1

Quality of food

1

Value For Money

I Did Not Think Food Would Ever Come And When It D

I did not think food would ever come and when it did i wished it had not .

Guest
5

Quality of service

4

Quality of food

5

Value For Money

What A Lovely And Pretty Place. The Feeling When

What a lovely and pretty place. The feeling when you walked in was warm and very friendly. The food was lovely and service fantastic. Can't wait to take my husband there, he missed out on a lovely evening.

Guest
5

Quality of service

5

Quality of food

4

Value For Money

After Reading These Reviews We Decided To Make Jud

After reading these reviews we decided to make judgement for ourselves and booked a table for Saturday evening. Being our first time,we really wasn't sure what to expect. On arrival we were greeted by a warm, friendly gentleman which we assumed was the Manager. Although the entire place seemed to be extremely busy the Manager still found time to exchange a few words with us. We were then invited to have a drink at the bar first. The Bar was very busy but was soon served by a very pleasant member of bar staff. We took in the lovely atmosphere and was soon asked if we would like to take a seat for dinner. The Restaurant was also extremely busy but again the atmosphere was warm and friendly. Although there didn't appear to be a free seat 'in the house' we were soon served by a friendly young lady and our starters were soon delivered. They were delicious, as was the main course and desserts.

Once again on our departure we were bid 'goodbye'and made to feel that our visit to the Old Windmill was appreciated. Doesn't happen much these days!

Our first impression of the Old Windmill is Efficiently run, fabulous atmosphere, impressive decor and good food. Will definitely visit again.

Guest
1

Quality of service

2

Quality of food

2

Value For Money

It Was Meant To Be A Birthday Celeratory Meal So W

It was meant to be a birthday celeratory meal so we heard about 'The old Windmill' and booked a table. We arrived at the allocated time, and were told that our table was still being set, and were asked to get a drink and wait in the bar. So we did, and we waited and waited. 25mins later we were shown to our table. When seated we were informed that there were items not available - sea bass, salmon and duck spring rolls. Another 40min later someone eventually came along to take our order.

Our starters arrived and away we went.... there was very little bread, and was stale and the pate was hard like cardboard. We order some drinks and we asked for a red "wine of the month", when the drinks arrived we were given a bottle of white - not quite what we asked for !! eventually it got rectified. Nearly 50 mins later our main course arrived and when they did items were missing, steak over cooked and grissly, and a pudding that was very hard with the filling warm. With waiting staff no where to be seen we sat and waited, and waited. When they turned up we told them of our issues they apologised and offered as consolation free desserts.

Our tables were cleared and dessert menus distributed, and yet again we waited. After 30mins one of group got up and went in search of staff and went in to the kitchen to find staff washing up and drying cutlery. When our desserts arrived there were still items missing and after we pointed them out we were told that they had run out of the items. Not a good evening and a birthday meal ruined !

Guest
5

Quality of service

5

Quality of food

4

Value For Money

Ventured Out For Sunday Lunch With Friends And Dec

Ventured out for Sunday lunch with friends and decided to call in at the Old Windmill. Atmosphere, service, food - all fabulous. Maybe a little overpriced but we'll be back. Well done the Windmill

Guest
5

Quality of service

5

Quality of food

4

Value For Money

Visited The Old Windmill 6 Months Ago And Received

Visited the Old Windmill 6 months ago and received a below average dining experience. No evidence of Management appeared to be the problem. Food quite good though. Was part of a party this weekend and had a fantastic evening. I think a change of Management! Most evident of someone leading the team as they say. Service was outstanding from our arrival to our departure. Food fabulous. Attentive Manager who had full control of a very busy Restaurant. We'll definitely be back. If you haven't tried the Old Windmill lately, give it a go - you won't be disappointed.

Guest
1

Quality of service

3

Quality of food

2

Value For Money

Food Was Relatively Good, But Service Very Poor.

Food was relatively good, but service very poor.

Guest
4

Quality of service

4

Quality of food

4

Value For Money

Well Run And Polite Was My First Impression. Food

Well run and polite was my first impression. Food was good for a pub and the place is lovely. we will be back often

Guest
1

Quality of service

1

Quality of food

1

Value For Money

The Service Leave A Lot To Be Desired. There Are

The service leave a lot to be desired. There are better pub/resturants in the area. If you dare challenge the service the junior manager will have you evicted. Some way to run a business !

Guest
1

Quality of service

2

Quality of food

2

Value For Money

Management And Staff Have No Concept Of Good Custo

Management and staff have no concept of good customer service.

Its run by a Junior Manager with a bunch of students, I would avoid at all costs !

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