Scanpan Classic

Purchased the chefs set in 2006, finish started pitting within 6 months, fry pan became sticky even though I did not use "pam". returned to manufacturer because store would not accept return on scan pan items. received ne set of pans - same thing happened. These pans are truly junk and not worth the $500 I paid.

I bought this pan because I was fed up with the non stick surface coming off pans within a year or so. I was told that the Scanpan titanium was a built in non stick and part of the construction of the pan and would not come away. It was great for the first 6 months but then went like the rest. It's now unusable. Very expensive and no better than anything else I've had with regard to the non stick durability.

I have purchased scanpan low sauce pot and I have had issues with it. I am now on my fourth pan in the space of about 4 years!....HOWEVER it cannot go unsaid that all four were replacements sent to me after returning the product that was pealing and blistering on the inside surface. Each pan I have had has done the exact same thing, despite cooking on low heat and cleaning as per instructions etc....all have blistered and pealed. This product DOES have issues HOWEVER Scanpan are VERY VERY obliging and do uphold their 10 year Warranty with a full replacement which is FANTASTIC news! So you feel at least your money didn't go in vain unlike other products I have purchased were the company offer replacements etc but escape the Warranty with some pathetic excuses (like for eg. Anolon). So for me 10 out of 10 for service (in Australia anyways) but the product itself not all what it is advertised to be and I personally wouldn't buy it again.

I have owned a lot of Scanpans since the late 90's. I bought the first one in Denmark and carried it home on the plane. Recently several developed bubbles or cracks and were no longer non-stick. Scanpan replaced ALL of them with no problem and no cost to me. The new ones even come with lids. I give Scanpan an A+! This is Nordstrom type service, and it's rare to find it today. I love cooking with these pans and I'm thrilled that Scanpan stood behind their product. The best pans ever!!

This is the worst frying pan i've ever used. i paid $400 for a scanpan commercial pan. the thing lasted 4 months! i complained via email to their service department called meyer. i got your standard automated response telling me that i've either washed my pan in the dishwasher or cooked on medium to high heat. Yeah.....so? apparently these pans can't handle medium heat......Right. so please, for the good of humanity and common sense, go and buy any other pan on the market.

(from Australia)

I bought a set of 10 about 8 years ago. Subsequently I have replaced 5 of them. I send them back and they send me new ones which also have a fully warranty period. Based on this they are very good value and customer service is very good. For cooking they are also good. I clean them as instructed but someties a thin, greasy film remains. I have to do a little bit of extra work.

Overall 4 stars.

i agree cust serv is no good i have been waiting 6 w eek ather been told they was on way in post

I have had large set of 8 pieces of Scanpan classic cookware for a while ... about ten years. I have not treated them with any special care as they came with a stainless steel scourer and I am sensible enough not to use very high heat or leave them unwashed for any period of time. Nevertheless the ones I use most regularly have pitted terribly. Bases are all still very even and flat so I ignore the aesthetics and continue to use them but I would not recommend them and would never buy another one. There are too many other brands available which perform equally as well and remain in good condition. Big thumbs down from me.

In summary - I'd say SCAMpan was a more appropriate name.

I bought a large scanpan frypan about two years ago. It was an experiment - buy the "best" - or most expensive - to see if it was worthwhile. It wasn't. I was suspicious about the warranty from the outset: why would you need to clean off built up food if it was non-stick? Should just rinse off. The surface is very hard and scratch resistant but was only semi-non-stick even at the start. I tried to cook an omelet in it last night, and even carefully pre-oiling the pan it was a sticky disaster, I'm very unhappy. This is suitable as a casserole dish, if you want a frying pan (let alone a non-stick one) buy something else!

No hesitation in recommending Scanpan! I am a former professional cook and have used many types of cookware-scanpans are the easiest to work with and clean. I used to wonder why my camping cookware was so much more durable than the kitchen stuff--it was non-stick and scratch resistant, scanpan has answered the call! Transferring from the stovetop to the oven is worth its weight in gold (searing in one pan!) They are expensive yes, they also are dishwasher-safe BUT I don't recommend this since it will loosen the rivets on the handle--they're easy to clean, so skip the dishwasher.