
Legoland, Windsor
Value For Money
Legoland, Windsor

User Reviews
Lego Village
A huge Lego village to walk around. Lots of rides and good food.
Amazing Experience
it was an amazing experience visiting there, especially for the kids.
Value For Money
Very Good Park
Went to legoland Windsor today with my family for our granddaughters birthday found the park tobe very clean ( clearly been busy with new attractions and features certainly looked spruced up dissapointed by the number of people who were Not Wearing Face Masks in certain areas also has always waiting times extremely long on some rides the sun was shining so this helped for a very enjoyable day certainly recommend this park to everyone would say though thought the prises were very expensive
Value For Money
Miss Sold And Overcharged By £36 - No Refund
When I was looking to book I got a little confused about what the best price for two days would be so I figured I’d just phone legoland and ask them which would be the cheapest.
They ended up charging me for a short break that included a hotel (even though I told them I would be staying with family this in their opinion was the best deal) as this would be the best value for a two day visit, and quoted the price that was on the website for the day tickets at £60, the math made sense so I paid up.
A few days later I looked on line to book the parking and noted that the price for a day ticket was actually only £36 if booked ’online’ and £60 at the gate.
As you can imagine I was even more confused now and phoned them back to say there had been a mistake.
Obviously I got nowhere!
It turns out that Holiday Extras (Short breaks) work for Legoland but aren’t actually employed by legoland. Anyway I’m very unhappy about how they went about it, the should have just said it’s cheaper to book online.
Value For Money
Excellent Day Out
I write this with a big caveat that we went on a day where nearly all schools were back - our kids had a 3 day INSET.
Nearly all the rides we pretty much walked on with little or no wait. The rides were good, although Ninjago ride I thought was highly over rated and I wouldn't bother queuing for that one if you go on a busy day.
Generally I though the place was well organised, food was OK, shows were fine, rides were pretty good.
I wouldn't want to go on a day where you have to queue for an hour to go on a short roller coster, but if you can go on a quiet day it's a great day out.
We used Tesco vouchers which made the whole thing affordable, otherwise something like £150 for a family of four for a day seems very very pricey.
Value For Money
Stressful !!
We booked a two night stay at LEGOLAND with one day in the park. We did this so we could have a good nights sleep before a long day in the park. Not all beds were made up on arrival and we had to ask for things for one of our children, no bedding and no lego set in the safe for each child. We were in an out of our room on the day of arrival and at the various times of been in the room there was a constant sound / noise of what I can only describe is furniture being moved. It was the sound when you drag a chair or table without lifting it. This went on throughout the afternoon, then into the evening. By 2200 we were exhausted and wanted to relax. The noise was still going on. We went to reception to enquire about it and we were told by the person I dealt with that the noise is from the restaurant staff. They said there is nothing they can do but the noise will stop at 2300. We didn't understand the logic as the restaurants were on the same floor as us and not above. The children couldn't get to sleep and kept asking when the noise will stop. The answer was it didn't. Eventually at 0200 we fell asleep. We complained again in the morning and the rude receptionist had no sympathy at all and asked us to go and pack our things so she could move us rooms. we re packed everything up before entering the park. Having a baby I wanted to be able to use the hotel room during the day, but we were unable. We were given an upgraded room at 1800. The park was okay but very little rides for all ages. I spent most of the day waiting with a child who was either too big or too small to go on a ride. Most staff were friendly though. The cafes are very expensive and the photos taken on the rides were also expensive to buy. At the driving school one photo for the driving licence is £12.50 and when you have 3 children its too much. The log flume gets you soaking but if you pay £2 you can stand in a dryer.. it doesn't work! The lego shop and the lego shop in the resort sell the same products at different prices so be careful. One item was £10 in the park and £17 in the hotel. The children we very tired from lack of sleep and cried a lot on and off due to needing a rest. Back at the hotel we went to our new room and there was no cot, the phone in the room didn't work so we had to go to reception each time. A man came up and said there is a cot in your room, we stated there wasn't, he asked to come in and have a look. He came in and confirmed no cot. A while later a lady came with a cot but couldn't put it up. She then left to get another one. We then put the cot up ourselves. By this point it was nearly 2000 we hadn't had tea and were really fed up. We went out for tea as we hated the environment of the hotel. The holiday was tarnished. We had a better nights sleep and had been given a late check out. In the morning a note had been posted through the door stating we had normal time check out. Again another trip down to reception to be told it was a mistake and they give it to everyone. We were given vouchers to spend in the shop but when we went to the shop it was closed. We spoke to reception again and was told nothing they could do and we should check the shops opening times. The vouchers were only for the hotel and ran out in December??? we spoke to another member of staff and he re opened the shop. Everything was so stressful and I wish we hadn't gone. Its a lot of money and the reception staff are just so miserable and unfriendly. They didn't care at all. we were offered 20% of the first nights stay and this has still not been done. I have just phoned to find out what's happening with it and I have been told by a lady that the person needed to do it isn't there, she doesn't know when she will be working, doesn't know when they will refund me and they don't give out names of staff and I cant have an email or phone number for this person. I'm absolutely gutted with how we have been treated especially as it was for my sons birthday.
Value For Money
Legoland Is Not So Bad
We recently spent 2 days at Legoland. They are giving one ticket for 2 days and with a hotel thrown in was not a bad deal.
Legoland is easy enough to find. We arrived at 9.30am on sunday morning. 2 adults and 2 kids. Parking is no problem with spaces for thousands or cars plus coaches. Legoland is very big so expect a lot of walking and if you have a Fitbit, expect to do many miles.
We read about long queues and best to get the "Qbot" which costs more money but expedites time to get onto rides with shorter queues. The children are aged 4 and 7, their rides were pretty easy to get onto with either no queues or the longest being 10mins.
The more thrilling rides in Ninjago land were very, very busy by the afternoon and Qbot would definetely assist those not wishing to spend their lives in a long slow moving queue.
We had a good time. Bought our own picnic.
Second day was a monday, we did not run to Ninjago land as rides there are more "spectacular" and watched the people running to enjoy a ride for less than a minute. There were no queues and the park did not get jam packed as it did on the weekend it was leisurely stroll and another day of enjoyment especially for the kids. We strolled to Ninjago land and went on the rides of our choice with minimal waiting times.
Overall it is expensive but What price would you put on your child/ren smiling and laughing faces.
Both days we left early around 4pm although park is open till 6pm to prevent getting stuck in traffic. Being we were back for 2nd day I would advise this and paying for car park can be made at the parking machine or on leaving as the patrols have facility to take credit cards.
Value For Money
Great Place For Queuing All Day
If you like spending 1 of your only 2 days off on the weekend with your children standing around queuing and waiting then this place will be a godsend for you!
If you like to listen to your children ask you 40,000 times in 6 hours, how much longer do we have to wait/when is it our turn? you need to visit here!
If you want to turn what was going to be a fun day out into a complete misery for the whole family, look no further!
If your still reading this review and thinking about going, GOOD LUCK!
Value For Money
Dont Go Unless Your A Millionaire
Took my 7 year old son as part of birthday treat who did initially enjoy it but as a disabled parent you pay the same as every other person even though there are approximately 3 rides to go on NO CONCESSIONS THERE as well as NO CONCESSION for parking cost £6 to park even though we were apparently lucky we didn't pay on 1 of the 2 days we visited!!!
Told it must have been a trainee on parking duty and yeah we were lucky lol challenged them but got ignored!
What they also don't tell you food is extremely expensive as well as clothing and gifts and the amount of hills, I have a motorized scooter and when leaving my battery gave out and my husband and another kind man as well as two other children pushed me up the hills and they are very steep and that was after switching my scooter off and on to preserve battery!
Too avoid queues you can pay extra minimal £20 per person we didn't pay!!
LEGOLAND is a 1 off for us as comparing it to other parks would rather visit others!!
Value For Money
Lego As A Company Would Be Embarrassed
Just back from a 2 day visit to Lego land windsor , never again! The park is run down , food quality terrible & so over priced .. Our daughter really wanted to go on the driving school ride to get her lego driving licence & we then had to pay £10 afterwards to pick up a piece of plastic with her photo on with a lanyard attached .. Awful quality and we were not aware of this cost before our daughter went on the ride, of course we couldn't spoil her day by not getting the licence afterwards. A total rip off. The staff we encountered were the best part of our visit , friendly and helpful although even they looked embarrassed at times. Lego as a company would be shocked to visit their own park and see how we are being ripped off .. Do not go , spend your money somewhere else .
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