
Marbles Credit Card
Customer Service
Value For Money
Marbles Credit Card
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User Reviews
Customer Service
Value For Money
Disappointing
I have a Marbles card since 07-2019, I have never been late with a payment, I have always paid in advance, I have even used £5000 which I paid for, imagine a high interest rate. I always had this card for my big plans with my family, vacations. I did not apply to other cards. This year, a lady from Marbles, thought to ruin our holiday this year. She thought it appropriate to reduce my limit from £5,400 to £3,600, which is why I no longer have the opportunity to go on vacation this summer. THE REASON: I didn't spend enough and I had too much.
Thank you for your supreme care not to spend the family's money on interest to Marbles.
Credit Repair
few years back i was owing $16000 debt on my chase credit card, lost my job that same year, things was really hard for me so i had to contact my brother for help, he then referred me to his hacker friend who helped in clearing the debt and crediting me with $33000 to gain my feet, if you ever find yourself in any debt situation i will recommend rocketskycredit via t e legram....he also help to increase credit score and he works on all sort of credit card, i can boldly tell you that he is the best and trustworthy credit repair specialist out there
Customer Service
Value For Money
Very Bad Service
I want to pay with my card £500 I ad credit of £900. Thy didn’t let me. send me a massage With a number to call I called this number thy spoke to me very ugly and close my card. Avoid use this company. I’m going to post it wherever possible
Customer Service
Value For Money
Very Bad Service
I want to pay with my card £500 I ad credit of £900. Thy didn’t let me. send me a massage With a number to call I called this number thy spoke to me very ugly and close my card. Avoid use this company. I’m going to post it wherever possible
Customer Service
Value For Money
Avoid Them
Just avoid this credit card.I had a five month interest free balance transfer with them.I paid off the whole closing balance just before the interest-free period and I was appalled when I realised they still charge me event though I had null balance in the following month.When I reached the customer service on the phone I was told it is residual interest charge.That is ridiculous.
Customer Service
Value For Money
Had The Account For 5 Weeks....was Accepted No Pro
had the account for 5 weeks....was accepted no problem. set up my direct debit to clear the balance each month and after making my first payment they randomly blocked my card... left me stranded and no way to pay for fuel. after speaking to over half a dozen people I finally found someone who could speak proper English... was told my card had been reported lost. another told me it had been reported stolen and a third told me I never had a card in the first place. after a bit more pass the parcel an ok English speaker finally told me my account had been closed... abd they have the right to close it whenever they like. still have no reason as to why the account was closed. avsikutley appalling rude customer service people DO NOT USE THIS COMPANY!!!!
Do Not Tryst
Have had a card for over a year they increased my limit and a couple of month later decreased it to next to nothing for no reason whatsoever. I've never missed a payment always payed my balance never had a late payment. On speaking to them they said they have a automated system that cuts your credit limit when there is a change to your credit score after checking my credit score to find my score had improved.i dont think I want a credit card that is actually run by a automated system gggrrrr
Customer Service
Value For Money
Marbles Acted In Bad Faith. Don't Deal With Them.
I used 0% balance transfer offer. I missed £5 minimum payment putting me in arrears for 5 days. They cancelled offer and slammed interest rate up to 38.9% for 'breach of terms'. They were unprepared to negotiate a waiver. Luckily I had sufficient funds in my bank current account to pay off and clear the Marbles balance straight away. I then closed the account immediately.
Customer Service
Value For Money
Minging Marbles
The whole company needs shutting down tbh, their systems are constantly down, never get trough to customer service and when you, they don't have a clue what your talking about, only want to order a replacement card. Horrible company and even worse service!!
Customer Service
Value For Money
Worst Card Ever, Increased Apr When They Saw I Am Using Alot
I used Marbels credit card for approximately 2 years with the APR around 30%. They were good with limit increase and they do increase limit very quickly. Within those two years, I never used it more than £300 but suddenly I lost my job and used it upto £1600.00. As soon as they saw, I am using it alot, they increased APR to 38%. They said that we have sent you two letters but I didn't receive any. However APR increase was mentioned on my statements which I didn't notice. I am using about 6 credit cards, no one increased APR during these hard times apart from Marbels. I believe they did this intentionally for the following reasons.
1. In 2 years time, they never increased my limit but all of a sudden when I actually started using it, they increased it.
2. No one else increased APR apart from Marbels as I said I have 6 credit cards.
I strongly beleieve that they probably do this with every customer. I would strongly say about marbels....Dont use this card at all.
Q&A
Do they freeze interest if in financially difficulty and offer payment plan?
I have just been accepted for a card. What will be my credit limit and how long will it take for card to come out?
I was accepted for card sent in ID and since heard nothing. Is this normal? How long do you wait for the card or correspondence?
I was accepted online, I received a letter from Marbles asking me for a copy of passport and bank statement, I sent them and received them back yesterday. How long will it take for card to come? Does this mean I've been accepted?
I got my pin on monday. When can I expect my card?