Haven Holidays, Lakeland

Just returned from lakeland holiday resort in my touring caravan touring pitches are a disgrace potholes it is an absolute mess we were talking to some of the caravanners you left three days early in disgust every think is money £12 for half an hour to go on the board on the lake £12 to hire a pedal go-kart for pound to go to the disco in the pool there is at least anything free The entertainment for children was good but for Donald's entertainment at 9:15 till 10 o'clock was shocking never go to this caravan park ever again

On arrival was told I needed passes cost me £97 but not once was I asked to show them on returning home contacted Haven but no response grandchildren were bored you had to pay for most things never go again very poor

went to this park 25 years ago, how its changed, entertainment then excellent, entertainment now, TERRIBLE,,,

on arrival, caravan fine, one of the top models, but had to call cleaner back as it wasnt up to scratch,

restaurant pleasantly surprised, food very nice, although husband said it was liking sitting in a mcdonalds lol, staff very very helpful and friendly, BUT we all dont like football blaring out when you are trying to chat and have a meal,.

entertainment as i have said, was terrible,very unorganized, visited park deane last year and entertainment was much much better.

position of park okay, but not if you havent a car, quite a distance from the main attractions and sights, we dont mind travelling so we found it okay,

dont think i will be staying on this park again,

layout f park very nice

Looked forward to the holiday with my 9 year old granddaughter. Reception, although 3 people behind the desk only 1 dealt with the new arrivals, with the result a build up of people waiting to get their accommodation, not a good start. Caravan was good, clean and tidy and reasonably equipped. Children's facilities were pathetic, the pool very basic unless you were prepared to pay for scuba, water walking or aqua sport which were expensive for the length of time given. All outside activities stopped or didn't go if the weather was anything but sunny. Staff very unhelpfull and difficult to find when looking to get granddaughter in to daytime activities which when attended turned out to be something different to that advertised and the attending staff were too few resulting on all the children 1 - 12 were together instead of being split into appropriate age groups. Archery cost £8 a session,12 people attending, each got 9 arrows and stood about more than learning to fire an arrow. Left a day early but the reception did not querie why. Not a site I will go back to. Could go on and on.

Just returned from a long weekend break, wish we had booked for longer but then again the weather was great every day so that obviously makes a big difference. On arrival there was a small queue for key pickups but the staff were very efficient and very pleasant and cheerful. There was a big monkey talking to the kids and handing out lollipops to keep them entertained while we waited at reception. Our particular caravan was amazing it was a privately owned one, beautifully and tastefully decorated, tv, video, dvd players in all rooms, washing machine, two bathrooms and even a bath, central heating and gorgeous patio to sit out on. Could not fault it and we only upgraded to luxury plus.

The site itself was very clean, lawns well ,maintained and tidy. outside the camp border wasn't too thrilling it was surrounding by wasteland but that was nothing to do with Haven. Staff were very friendly and helpful, reception and security staff available to help and very prompt when needing assistance.

The inside and outside pool looked great and again well staffed. Not an awful lot for the younger ones to do, the play park was overcrowded at times, could do to be a big bigger, there was another play/park near the tents and tourers but again small. One of the slides was damaged so was not in use which was a shame. Loads of grass areas with signs telling you to play on them and make use of them which is great to see. People with little ones could sit and picnic and play ball games safely.

Chip shop was awful, staff miserable and food poor for the price, there is a chippy just outside the camp in the village square, we ate out at Yakkers and The Pheasant, dear though but plenty of food.

It took us about 30 minutes or more to get to Windermere as the country roads are slow to travel on but if you like driving plenty to see and do.

All in all i would recommend the site and we would return so thumbs up !!!!

i have no complaints at all about lakeland leisure park, every member of staff i came across were pleasant and helpfull. my 13 year old daughter and i found something to do everyday, and every night in the live lounge was great we were not bored once, the funstars were lovely to me and my daughter i am shy but they got me up on the dancefloor and participating in everything. the holiday park as a whole was set out lovely and was immaculate in all areas,our caravan was perfect too everything we needed me and my daughter are definitly returning this year along with my son :-)

terrible . kids bored . no slide in pool . staff cant be bothered . expensive. . site really run down . coffee machine broke ..have to walk into arcade to get to anything. . my daughter was told to ait down by staff and so rude ..fun stars ??? . haven gone right down hill. wouldnt.book again. everything for kids is money.money...and food !!! sooo expensive . better go all inclusive abroad . you have been warned ..lakeland haven so.poor and rude staff that would rather chat at the bar .while you wait to get served ..terrible .

Amazing holiday, caravan was immaculate and facilities was great. Excellent for families plenty to do.

Every member of staff was pleasant and helpful. Can't wait to return.

Kids were entertained by the fun stars and evening entertainment was enjoyable. Beds were comfortable and caravan had everything we needed. Resteraunts had plenty of choice and were reasonably priced and tasted great.

Swimming pool was clean and loads of kids daytime activities to do.

5* well deserved

Never have we been to a Haven before now, always, pontins and Butlins, i am the worse critic and i couldn't fault it,

Food was fantastic, presentation of food excellent, and tasted delicious,

Staff very friendly, Archery and Fencing,Aquajets, excellent instructions, not a have a go type of activity, proper training by experts,

Funstars were lovely and helpful, powerful dances, kids loved it, the shows were great and very well planned.accomodation was lovely, glad we had the central heating one's, as was very cold temperatures outside,

If i could change anything? or recommend Bingo could start a little earlier, if you like that sort of thing, but the kids shows were fab, and the Lee Evans tribute was amazing, the best in the industry, very clean venue, can't wait to go back and hopefully see the Lake they are making, great position to visit the Lakes, overall excellent WELL DONE!!! HAVEN

I don't like to moan, but every night a rat came in to our tent and stole our food,so one tip put all your food were a rat can't reach!

The ladies toliets has a glass window on an angle, so you could see anyone on the toliet if you looked up.

But it was a nice site and good activites to amuse kids and adlts.

The staff could improve in manners greatly.

Go to this site, it's nice if you don't mind rats. A spar near by to shop at. I wish I would have known about the food as it was dry.(chicken) but the chips were nice.

Over all it was fine.