Santa's Own Prelighted Tree

Tree is overall good with a few thin spots, but the lights are horrible! One strand went out. I replaced every light, still does not work. Replaced the fuse, still does not work! Called and emailed the company, no response!

My tree has a whole section of lights missing. I have a handicapped child that is why I purchased a pre lite. I have tried contacting the company and have not received a response. I would not recommend this product to my worse enemy.

We bought this tree 2 days ago from Modern Display. When setting it up the clear lights were coming on fine (this is an led multi light tree). After plugging in the top section we tried the other modes and none of them work, the tree just goes dark then back to clear again. My wife was able to kind of get the modes working by dimming the lights fully and switching the mode. Even then the bottom section still didn't change to color while the rest of the tree did. We also noticed there were bulbs already out and they aren't replaceable. Now we have to make a 100 mile round trip just to get our money back or get it replaced. I would expect better quality. I hope I save someone else the pain, don't buy a Santa's own tree, go somewhere else.

Santa's Own is a beautiful tree that I would not buy again and caution anyone not to buy one. I have replace over 200 hundred bulbs on my tree. They simply short out and whole sections of about 40 bulbs are burnt and have to be replaced. I just recently ordered 600 bulbs and the cost was a whopping $129.00 or almost .25 a bulb. I wrote to Mr. Love, the owner of Santa's Own complaining and received nothing back. My son in-law purchased the exact same tree as me and ended up taking all the light strings off the tree. It took him over 4 hours and lots of scratches to do this. Don't buy the tree.

Absolutely beautiful quality tree but prelit LED lights a disaster. 50 or so bulbs went in 3rd year and so bad in 4th year had to junk it. Santa's own does not even offer replacement bulbs for it. So sad to toss this beautiful tree in garbage but the prelit was the whole point. Spent many hours and purchased LED diagnostic tools to know avail. Tree is awesome. Lights suck! Don't buy LED. Our prior prelit lasted 10 years and was half the price.

The tree was easy to put together but for a woman to lift it would be a little heavy,it's really a very pretty tree when you get it up, the only bad part was the the plastic tips of the tree break off really easy. This is the first time putting it, I hope next year I don't loose anymore pieces six broke this year. It's a beautiful tree when you finish, just not sure if I would spend that kind of money on a tree like that ever again.

This tree looks good out of the box...but it smells. The "plasticky" smell was overwhelming. So after a few days we returned it.

This prelit tree is awful!!! Large sections not lit the first time I plugged it in. I bought one of the "Fix It" guns for $25.00 and that could not find the problem. Very frustrating trying to remove bad strands to replace. I finally gave up, put it in a closet and got out my old tree. If you buy one of these trees, get plenty of extra strands and blubs and start EARLY!!!

We brought our Santa's Own Prelighted Tree back to Lighthouse where we purchased it, and had to pay to have it fixed. The next year...same thing again! This year it is completely done for. It can't be fixed. The wires are fried and the bulbs are blackened as a result...so changing all of the bulbs can't fix it. ALL that money for a few years of a beutiful tree...And this was a 10' thousand dollar tree that we thought we'd have forever. You be the judge if that's worth it to you.

There has to be a better way. I have another tree that I can take apart easily. It does not need two people.