Go Ballistic www.goballistic.co.uk

Booked for my sons 18th Birthday 2 months ahead. 3 days before the contacted me to say they couldn’t honour the booking but could move it. I couldn’t get hold of one of the guests so asked that if he couldn’t make the change could that one guest be refunded. They told me No. they needed to know numbers. I went ahead as I didn’t want my son to miss out. When I arrived they had us down for one less than we had booked for!!

Unhelpful and poorly organised.

The company have vague terms and conditions around the point of sale which leads to unrealistic expectations.

"100 paintballs included, free lunch" turns out to be no free lunch and the paintballs will only be provided if you are exactly on time arriving to a remote hard to find location in the woods.

The staff were very unprofessional and made some odd comments about drugs which were completely out of place and not funny.

The day wasn't very well run where we had to wait around for 20-30 minutes between each game and initially getting started we waited for around 1 hour.

The worst part of the day was that staff let their cousin join the games, seemingly for free with expert paintball equipment and unlimited ammo. Whichever team he was on would win and it ruined the experience for everyone else who were mostly new, inexperienced players.

The equipment was fairly poor, the guns would regularly fire out 3 paintballs at a time that shoot 1 meter ahead. The paintballs cost almost £10 for 100 and you need 300-500 for the entire day so you're looking at a cost of £30-£60 for the day depending on how conservative you are.

Someone saw one of the staff throwing a needle in to a lake on one of the arenas, presumably this was from drug users hanging around the grounds, this was very worrying and could lead to a serious infection such as HIV or Hepatitis. This will be reported to the relevant authorities.

Some parts of the day were fun but sadly it was let down by the unprofessional, lazy and rude staff and intentionally misleading pricing model.

Wanted a kid friendly airsoft activity and after various google searches ended up here. It connected us to a great family run place that wasn’t far from us. They are just a booking company, but they were friendly and helpful in every way.

Thank you for the peace of mind and thank you for guiding us to a great day of fun.

Made the booking through go ballistic, seemed helpful on the phone, arrived at the venue to staff that where less helpful. Parking was a nightmare, didn't take cash because I was told I could pay by card, which lead to the children not able to pay unless I paid the cash up front, i had to travel a few miles to the nearest cash point.

No body knew what to do when we arrived, could of done with a member of staff to direct the children and tell them where to go and what to do next.

Total nightmare when you have a few children.

No where to put bags was a problem.

Lovely crew ...safety is paramount which pleased me. My son had a great time with his mates.Only down side is the road onto site. Drive very slowly as we needed a new exhaust on our mini by the time we got off site.

Having seen so many bad reviews I felt the need to reflect our very positive experience at Bere Regis skirmish (booked via go ballistic). We had a great time....after a smooth online booking, we turned up and were greeted by helpful staff. Safety was firstly made very clear to us and other players before we were let loose for fun in four different game areas. The instructors were great...very keen to assist and ensure we had a good time. We felt the venue was very good except the toilet and kitchen which need improvements. Overall we had a brilliant time,felt we had value for money and have no reservation recommending to anyone.

Have been looking for a place for my son to have his first airsoft experience for his birthday and the website comes up everywhere and looks very professional. Luckily (!) I decided to call to ask a few more questions I had about safety, access for parents etc and so I rang the main number. I spoke to the most disinterested girl on the phone who had one word answers for my questions and on questions like 'Can we get to the boys if necessary' etc she said "I think so." (!!) She couldn't wait to get me off the line! I then decided to read some reviews and found that others were not impressed.

I've now booked with Gunmain Airsoft in Tuddenham by the way, who could not be more helpful and reassuring about the boys' safety and experience, whilst also pointing out some crucial rules around safety to ensure we arrive well equipped and with expectations managed. So pleased I didn't go with Go Ballistic!

I booked the East Kilbride venue for my son's 14th birthday. We were a small group, but at £25.50 per head for a half day's paintballing, the total soon mounted up. The first problem occurred a day and a half before we were due to arrive, when I received a phone call to tell me the other group who were due to attend had pulled out, so could we change the time of our session? After a frantic phoning round session (I was only given an hour and a half to decide which of the (limited) new slots I wanted), I confirmed that my group could attend the morning session, which should have run from 10am - 1pm.

At no point during the booking process, or subsequent correspondence, and despite me making a reservation for a teenager's party, did anyone from GoBallistic point out that parental consent forms were required for each participant under 16. It was only through sheer luck when reading the tiny print on page 6 of the receipt that I discovered this was the case. had we turned up without these, we'd have been turned away with no refund payable.

The map and directions to the venue were useless, and there were NO signs on the road leading up to the venue to indicate that it was there. Consequently, we arrived 25 minutes late, and were worried we wouldn't be able to play. We needn't have been - the instructors were still delivering their safety briefing when we arrived - for a three hour session, where people were advised to turn up early, it seemed a bit much that this briefing was 'eating' into the playing time as much as it was.

When we were finally issued with equipment, I was shocked. Compared with companies like DeltaForce, who provide full helmets with anti-mist visors, protective shields built in to the overalls, neck guards, etc. GoBallistic's offering was appalling. Old, oversized, ex-forces camouflage gear, face masks with scratched visors that fitted with elastic, leaving the top and back of the neck completely exposed. I was shot in the head twice, and once in the back of the neck - with proper PPE, this wouldn't have been an issue; instead, I'm nursing some pretty nasty bumps.

When I saw the actual site, I was disgusted. previous reviewers have said other venues have resembled gypsy sites and I have to agree. Other than a few burnt out vehicles, there were a few mounds of tyres strewn about, but that was seriously about it. The staff were friendly enough, and that's the only reason I've given one star - had it been based on the venue, organisation and value for money alone, I'd not have awarded any.

Overall, a very disappointing experience; I wish we'd gone elsewhere.

We went to a paintball venue and the venue was good, what really upset every one was the fact we paid Go Ballistic £7.50 per person when we could have just have turned up at the venue. The venue told us that they don't know how Go Ballistic can get away with advertising in this way, they do nothing at all for you but give you the address, they are not connected to the venue in any way. All they do is take your booking fee and give you the venue address. Look up the venue address yourself and save your self wasting money.

DO NOT BOOK THROUGH "GO BALLISTIC" ALL THEY DO IS TAKE YOUR MONEY AND GIVE YOU THE VENUE ADDRESS, YOU CAN GO DIRECT AND GET THE VENUE ADDRESS YOUR SELF. THE HAVE NOTHING TO DO WITH THE VENUE.

Sorry for the title but it does describe the service you can expect. I like alot of people, booked a birthday party for my son via Go Ballistic. Like alot of people my party was small, 8 boys in total. 2 days before the party which i had paid for and extra paintballs. Go Ballistic, Marcus, rang and said that they were cancelling it due to bad weather!!! We have had a little rain in the last few days but not too bad. The paintball was to be in Dorchester and when they cancelled they offered me an alternative of Weston-Super-Mare!!! (miles away) They have ruined my sons birthday, he looked a fool infront of his friends and all the lads were very disappointed. GO BALLISTICS CAN GO STICK IT!!!!