Direct Holiday Homes www.directholidayhomes.co.uk

Excellent dog friendly caravan situated on a Haven Holiday Park with a good view and close to the coast path and a field which is ideal for dog walking.

The caravan is very modern, even has an inbuilt dishwasher.

The wraparound decking is a plus for dogs and children

I joined Direct Holiday Homes last year to advertise my caravan for letting. I must admit I thought the fee is quite low and so I thought give it a go and if I had a couple of enquiries it would pay for itself.

I must say that they have been fantastic and would thoroughly recommend. They have totally exceeded my expectations on every count.

Firstly, the service had been excellent. Extremely prompt and personable with nothing too much trouble.

The site itself is extremely user friendly both from an owners point of view as well as potential guests. They have made a couple of enhancements this year which has further improved the owners ability to self administer.

The level of enquires has seen 85% of my bookings coming through DHH.

I would thoroughly recommend the team.

I always rent via owners but this time was so disappointed. Looe cornwall holiday park. Upon arrival the caravan was filthy, full of dust on all surfaces, bedding for the sofa bed had brown stains on couldn't use. Blinds in kitchen, and both bathrooms awful with not just a week worth of dust and grime. The shower was black on the doors with mold so too the tiles. The sink was white but wax brown. The carpets had not been cleaned for ages not just dust but half eaten chocolate and sweets.

Totally disgusting when Sent pics to owner told she'd cleaned from top to bottom I was lieing. Joke.

I've used this site numerous times and it's always been smooth sailing. No hidden fees and everything was clearly laid out for me to see.

I always turn to this website for all my caravan holidays definitely use the site again.

had a lovely time, site was easy to use and caravan owners very nice, will be using again next year

Would not reccomend this so called caravan to anyone to hire, it is uninhabitable! So many things wrong as soon as we got in! WHEN WE COMLAINED TO THE OWNER WE WERE NOT BELIEVED!!! despite photo evidence The attitude of the owner was disgusting, all we were asking was for the faults be repaired! Totally ruined my holiday!!

Unkempt lodge oven wear missing ,no toilet paper used dirty bedding,mouldy bread in cupboard.Mouldy decking cushions,missing window blinds in living room ,partial blind in bedroom.Dirty crockery/cutlery.

Absolutely nothing in this lodge so if you forget a basic then you are out of luck.

No covers on mattresses,One sharp knife!

No rubbish bins could go on.

Owners response: people pinch things,I replace at start of season.

Cleaner says they left toilet paper!

Cleaner says there are cooking utensils??

Walking to this lodge it's covered in cob webs and bird poo.

First impression is disgusting and this continues inside.

Owner told me its been passed as luxury by Haven ,this is misselling of holiday accommodation.

Owner manages this remotely and obviously rakes in money but is not interested .

He even told me missing blinds were from a customer who trashed his lodge??

This lodge is let it appears from March onwards,its not worth going in August as there is nothing left in it!

£460 for 3 days we left next morning at 10.am. Owner offered 100 refund for substandard accommodation. Ongoing with trading standards now .

My point being Direct Holiday Homes were allowing the lodge to be advertised on there site and was falsely advertised as luxury lodge and was far from it .

We enjoyed all the 'home from home' comforts of a spacious Clearwater model lodge situated in North field on Roebeck Country Park, Isle of Wight property reference no. 8914 on Direct Holiday Homes site. Although the lodge no longer has two aquariums within it ( as featured in promotional images), the red squirrel feeding on monkey nuts from boxes on the trees was entertaining, as was the continuous call by night and day of the pheasants next to the lodge, a real nature lovers retreat. This site is for retirement and locals own holiday use away from home and does not have a reception, club facilities or children's area as standard for holiday sites, it's a quiet location for relaxation. There are no footpaths or a local pub to walk to outside of the site, therefore transport is heavily relied on for all your needs and the beach is approximately 15 minutes drive away/45 + minutes walk. The Isle of Wight is unspoilt by progress and has Winston Churchill's birth place, a royal burial church in St Mildred's and Osborne House holiday home of Victoria and Albert's (which the proprietor has a brochure to read prior to a well worth it visit). At peak season be prepared for reversing quiet a lot of the time, due to a vast number of single lane traffic and no footpaths for locals walking their dogs to be taken into consideration. Wight link ferry provided an excellent service and brochure promoting many of the islands attractions, including a local guide to locate genuine dinosaur fossil footprints on the beach. The lodge is decorated to a high standard and includes binoculars to enjoy the wild life and water fowl from the two pools on the site. An away from city life, rural, peacefully quiet, residential site and welcoming proprietors await your visit.

was at this caravan site in Augs, First I would like to say the caravan site is lovely the staff where amazing beaches ect lovely. Amazing place.

The only down fall I have is that we booked though a private owner on this site and have lost our deposit money. We cleaned the caravan all the way though before leaving and have had to chase the owner for over a week leaving loads of msg and voicemail ect, we finally received a email to say we wasn’t receiving our deposit back, As we left dog hairs ( We never had a dog) so I don’t no how this is possible. We have also been accused of taking two glasses (why would we) honest! We have been sent photos over of hairs which have clearly been put there on Purpose so there could keep the 100 pounds deposit. I’m so upset as times are hard enough without all this. Please be careful who you book with because not everyone is honest. (Not that all owners are dishonest) We was just very unlikely. We booked though holidays direct.

Feel so sad that this has happened. As we are honest hard working family.

I would like to take the oppurnity to write a review on Woodlands 36 haven littlsea holiday Park weymouth Dorset last minute booking within 2 days of going stayed 5 nights price was unbelievable location of caravan superb the views from the caravan amazing the caravan you could not fault had everything a very clean site lovely and quiet communication from owners 1st class there's not a lot more I can say only we will be back next year on that Park if not somewhere around that area so much to see and do I only had one issue which was the passes were very expensive but that did not bother us because there was loads to do if you bought the passes you would have had to book for everything and on holiday you want to do things at your own speed that's about it summing it up one of the best holidays I have ever had considering the situation we are in get looking at this caravan you will not be disappointed

Kind regards

Our dates were 23/08/2021 to 28/08/2021

Thank you very much to the owners for a wonderful holiday