TravelJunction - www.traveljunction.com

My return flight MBJ - LGW March 8th with Norse was cancelled and rescheduled March 11 which was not suitable, I

Called Norse customer service no answer, went

online for Norse customer service I got

Travel Performance I explained my return flight on March 8th was rescheduled for March 11, they claimed that they were

authorised to book & cancel flights for Norse , my flight was

amended by them from Mach 11th - March 6th cost £770 , later on I found out my flight March 11th we were a no show for March 11 , this means there wasn’t any amended and there wasn’t any booking on March 6th this was a total sham I also found out my money was paid to Travel Junction I’m seeking advice from the police & citizen advise on how to proceed with this.

I recently had a terrible experience with this company and felt compelled to share my story to warn others. Despite reading similar complaint in reviews, I naively proceeded with booking, only to regret it later. Shortly after paying for my flight, I received a call claiming that my chosen seat was no longer available and that I needed to pay an extra $400 or choose another seat. When I requested a refund, I was told the tickets were non-refundable. Subsequently, I was bombarded with additional calls about overbooked flights and luggage fees, each time being asked for more money. Eventually, I ended up paying an additional $350 for a flight with a 13-hour layover. The company blamed these issues on Alitalia, claiming they had already taken the money. To add insult to injury, I later discovered that seats were available on their website, contradicting their claims of overbooking. It's unacceptable that they exploit customers in this manner and hide behind non-refundable policies. Beware and steer clear of this sham company!

e careful stay away from this website / company

first you will book a flight with lower price ,

then they will call you and tell you

One way was confirmed and another way is stand by and can not confirmed, we need to change class and price which ended up $1000 more expensive than the first fee I paid

Told me that , I can not cancel ticket as well.

so got stoc

finally price was almost $ 500 more expensive than actual price on Qatar airline

Please do not fall for this trap.

I recently booked a two-way flight on that website to attend a wedding on a specific day. However, after my booking, they contacted me and informed me that they could confirm my return flight but not my departure flight. They requested that I pay double the amount I had already paid in order to confirm my departure flight. It seems that they misled customers on their website, making it appear as though they were booking a two-way flight when it was actually only for one way. I wanted to share this experience as a caution to others. Thank you!

Terrible. they will charge you $150 cancellation fee on each passenger in just few hours of making reservation. I read bad reviews about this Traveljunction.ca after booking a flight. My bad, because I didn't check the credibility of this online booking website. Please be aware in making flight reservations.

BEWARE. Unfortunately I cannot give them minus score. They advertise lower price and then five minutes later they call you to tell you that this price is not available and try to sell you the same ticket at a much higher price. Happened to me and my son, twice in the same day with the same story. They will tell you that you cannot cancel and they will not refund your money that you paid and you must pay the difference to purchase the higher price ticket or lose your money. You have been warned, stay away.

On 8 January 2024 I called this company who came up on Google under the heading of Emirates airlines. I spoke to an agent who charged me £680 to upgrade seats on flights to the Far East, which I had booked through a travel agent. After making the payment I

became a bit suspicious as he was asking me to give him my OTP, I did not give it to him but the payment still went through. After the call ended I looked for another number for Emirates airlines on Google. When I spoke to an agent it became obvious that the company who I had paid my money to were not Emirates. I was told that no seat upgrades had been done for us and that they could not have been as at the time our tickets had not been issued. I was told that there were very limited extra leg room seats and that I should contact my travel agent to get our tickets issued. When I checked my credit card statement I found out the Travel Junction were who took payment and they were not Emirates airlines has I had been led to believe. I contacted my travel agent and they issued our tickets, I then had to another £500 to Emirates for the extra legroom seats.

I contacted Travel Junction and spoke to the same person who I had paid my money to, asking him to return my money to my credit card as he had not not booked the seats. He refused to refund my money telling me that the only thing he could offer me were airline vouchers which I could use within the next year. I refused to accept them telling him that my credit card bill needed paying and that vouchers were of no use to me. He was unsympathetic and would not agree to my refund. As I was becoming very emotional I ended the call.

Horrible experience so far. I understand my tickets are non refundable but I can change the dates and I'm happy to pay change of fair fees.

But I've had several emergencies and the dates we can fly are not within a year of the I made my booking so they said they'd rather keep the seats empty, in the current climate it seems completely ignorant to have 2 seats which people could use!

It also says this in the tiniest small print. We wanted to book the same time the following year (so the dates are within 1 year of the flights)

Booking.com are MUCH more human and transparent. I wouldn't book with Travel Junction again unless we can figure this out.

Please do not use this agency. They cannot be trusted.

My experience with Travel Junction has been really bad. We unfortunately had to cancel our flights that we had booked with them to NBO. They promised us that the refund process would take 3-4 months!!! It is now 4 months+ and they continue to state that the refund has been processed but I have not received the refund nor can they tell me the amount that has been refunded. I would advice against using this travel agency to everyone. They can't be believed on what they say!!!!

If I could give negative10 stars I would.

I bought 4 international tickets with this company, was given booking code and assurance that I would have an email.

1 week later. no email, my credit card had not been charged, but they had also not contacted me to say my tickets were cancelled.

I called a million times and was put on hold for 30 minutes +. finally talked to a manager, who said she would see what she could do about getting me the original quoted tickets for $4800 for 4 people-- but only if I agreed to pay the taxes upfront, and it would be non-refundable. I was desperate at this point and agreed. She promised to call me within 72 hours . No return call. But there was a credit card charge of $1400!!! I called and called and asked for the manager and finally got a hold of her 8 days later. She said that appealing to her adminstrators hadn't worked and that the only way I could get my $1400 was to pay at total of $11800 for the tickets!!! I was floored- what a bad company . I have been disputing this claim since June 2022

EDITED - Travel Junction tried to have my review removed from trustpilot.... but I have proof!!!!!!

SO PLEASE reconsider from buying anything from this company, as a result of their terrible money making schemes I paid out thousands more than I should have -- original tickets for 4 people for international flight should have been ~$4900. INstead because I had to wait and deal with all their incompetence flights went up and I ended up having to pay $7200 became apparent that there was no way they were going to honor their initial promise of my original booking flight for $4900. THEN Travel junction refused to return my "deposit" of $1400 SO I ended up paying $3800 more than I should have if they had been honest in the first place.

DO NOT USE!!!!

Date of experience: 26 May 2022